SaaStr

NOVEMBER 19, 2020

But, there are still many interesting things we can learn from Shopify, especially since it sells to so many SMBs, has been late to go upmarket, and combines a payments/fintech element with pure SaaS. Sales might want a tighter “gate” to convert to paid. Subscriptions can fuel payments and merchant revenue.

Payments 363

Payments Merchant Services Payment Solutions Scale 363

SaaStr

JULY 31, 2020

Founded in 2015, Chorus operates a SaaS platform that provides valuable insights from conversations – say with calls, video conferences and emails — for revenue teams. Last year, the company doubled its headcount, tripled revenue and landed on G2’s Top 100 Global Software list. . No doubt, Chorus provides this at scale.

Scale 359

Scale Artificial Intelligence Payments Payment Services 359

SaaStr

JUNE 1, 2023

The company is trusted by more than 30,000 companies, over 5,000 investment funds, and half a million employees for cap table management, compensation management, liquidity venture capital solutions, and more. Our vision is a world where everyone has the power to innovate without limits. SAP for Startups? It’s an unexpected story!

Scale 245

Scale Payments Payment Solutions Artificial Intelligence 245

Stax

OCTOBER 1, 2024

Acquisition of BlockChyp brings new technology and industry expertise to Stax, furthering its evolution as a leading payment processor ORLANDO – October 1, 2024 – Stax , a leading payment technology provider, today announced its acquisition of BlockChyp , further expanding the company’s end-to-end processing capabilities.

Stax 197

Stax Merchant Services Payments Payment Services 197

SaaStr

APRIL 19, 2023

So one large category of software spend is on Point of Sale systems. But “POS” systems and software are everywhere, and are a lot more than just Toast and Square. And their mix of software, payments and hardware revenue drives up the total deal size — but puts a lot of pressure on margins.

Payment Solutions 284

Payment Solutions Point of Sale Payments SaaS Payments 284

SaaStr

AUGUST 21, 2024

Grew Restaurant Locations 29% Year-Over-Year to 120,000 Perhaps the most important metric at scale. Only 18% of Revenue From SaaS. Shopify and Bill both also get the majority of their revenue from financial fees and transaction fees, not software subscriptions. But Toast even more so, at 18% of revenue.

Scale 301

Scale Payment Methods SaaS Payments Payment Solutions 301

SaaStr

SEPTEMBER 15, 2020

And, when you do, do you even think about sale tax compliance? vary on how they handle sales tax and SaaS. It can be confusing to understand how and where you should charge sales tax. Let’s explore a few more ways in which sales tax compliance could impact your growing business. Here’s why you should. .

Payment Services 335

Payment Services compliance SaaS Payments Scale 335

Intercom, Inc.

AUGUST 29, 2019

In this week’s episode we’ve dug down into the podcast vaults to bring you some of the best insights shared by our guests about scaling sales. It’s no surprise that one of the key levers for growth as you go from startup to scale-up is your sales team. Hiring for sales with John Barrows.

Scale 172

Scale Sales Hiring Scaling Payment Services 172

SaaStr

OCTOBER 22, 2021

It was just amazing that when iPhone launched, you could now take a picture of receipts and have them somewhat automatically “expensed” A jaw dropping, amazing use of the first generation on mobile apps. Sometimes, the self-serve / PLG engine stalls out at a certain scale. Fintech is the engine of growth at scale.

Scale 326

Scale SaaS Payments SMB Payment Solutions 326

Stax

MARCH 18, 2025

Data cited by Statista shows that the software as service is expected to hit $299 billion by the end of 2025. Join the payments-led growth movement Sign up to keep up-to-date with the latest trends in payments, vertical SaaS, and technology from industry experts. Monthly/annual recurring revenue. Customer lifetime value.

Scale 117

Scale Payment Services Payments SaaS Payments 117

Tom Tunguz

NOVEMBER 6, 2021

The contracts are identical twelve month contracts except for the payment terms. Contract B relaxes payment terms to monthly payment, 12 monthly installments for the next year. All of the sales and marketing dollars invested to obtain persuade the buyer to put digital ink to pdf have been recouped immediately.

Sales Hiring 352

Sales Hiring Scale Payments Payment Solutions 352

SaaStr

MAY 12, 2022

CircleCI is a cloud-based continuous delivery platform that helps software delivery teams build, test, and ship changes to their applications. Jim Rose, CEO of CircleCI, leverages his experience marketing to software developers to discuss the merits of moving from a subscription-based to a usage-based business model.

Scale 261

Scale Payments SaaS Payments Payment Services 261

SaaStr

JULY 10, 2024

Instructure is one of the leading learning management systems for education with its Canvas product. It was founded in 2008 but took a while to get going, hitting $1m in revenue in 2011 selling to Utah schools — and then scaled from there. That’s the power of compounding revenue in SaaS!

Scale 299

Scale SaaS Payments Payment Services Payments 299

SaaStr

JULY 30, 2024

Product-led outperformers generate ten percentage points higher in ARR and 50% higher in valuations than sales-led growth outperformers. How do you scale PLG? How do you build a stellar developer experience and continue to scale when the user base skyrockets overnight? What does scaling Enterprise ARR mean?

Underperforming Technical Team 282

Underperforming Technical Team Enterprise Scale Payments 282

SaaStr

SEPTEMBER 9, 2021

Bill.com had to develop a network that today has millions on vendors processing bills and payments on it. The payments / fintech side of Bill took a decade to come together. It was much more than adding an API, especially at scale. SInce IPO, they’ve grown to a stunning 50% of Bill’s revenues. #3.

SaaS Payments 63

SaaS Payments Payments Payment Services Scale 63

SaaStr

NOVEMBER 3, 2023

Want more leads, pipeline, influence, and awareness in 2024? Leading Public Cloud Company: “We got 110 qualified opportunities and converted 40 to sign-up for our offer. ” Public Fintech #2: “Our sales team walked away with over 100 qualified leads. .” Our prospects were there.

Scale 273

Scale Payments Payment Services Payment Solutions 273

Tom Tunguz

MARCH 28, 2021

UIPath offers software to build robots, programs that automate repetitive work. Robots read pdfs that customers provide and input that data into other computer systems. The UIPath suite includes the software to write, execute, monitor, and maintain these robots. Lastly, let’s touch on UIPath’s revenue streams.

Payment Services 359

Payment Services Metrics Payment Solutions Payments 359

SaaStr

AUGUST 29, 2022

SMB SaaS has a lot going for it: – Millions of them – Short sales cycles – Easier compete. ACVs are so much lower that there’s a lot of pressure on sales productivity. So I was wondering, how much of the market cap of the leading SaaS companies is all or primarily SMB focused? What does that leave?

SaaS Payments 346

SaaS Payments Scale SMB PayPal 346

SaaStr

JANUARY 26, 2023

Finix makes it easy for software platforms of all sizes to process payments while increasing revenue and reducing cost. Finix is trusted by startups and publicly traded companies alike to build and scale their payments infrastructure.

Payments 51

Payments Payment Solutions SaaS Payments Software Review 51

SaaStr

AUGUST 3, 2022

Payments still materially accelerating overall growth to 16%, and predicting revenue growth from payments and merchant solutions to more than double that of subscriptions and SaaS. Gross Margins declining toward 50% as payments, merchant services and more outpace the growth of SaaS subcriptions.

Payment Methods 283

Payment Methods Merchant Services SaaS Payments Payment Solutions 283

SaaStr

MARCH 31, 2022

This episode is an excerpt from a session at SaaStr Scale. So for the audience, cloud giants are turbocharging startup sales, and the predominant reason for this is because they’re fundamentally changing IT budgets at the customers that we’re all selling to. Jabari Norton, VP WW Partner and Alliances, Sumo Logic.

Scale 259

Scale Marketplace as a Service Cloud SaaS Payments 259

USIO

MAY 14, 2024

A good revenue share agreement with a payments service provider depends on various factors including your software platform’s volume of transactions, the average transaction size, industry standards, and the services provided by the payment provider. appeared first on USIO.

Payments 130

Payments Payment Services Merchant Services Payment Solutions 130

SaaStr

OCTOBER 31, 2023

With nine figures in revenue, Ariel and SaaStr founder and CEO Jason Lemkin talk about all things Navan, rebranding when you have brand equity, building B2B software for people, pricing and business models, and much more. But, if you have a founder leading the way, it can be successful. The “why not” was obvious.

Payment Solutions 282

Payment Solutions Payments Travel Scale 282

SaaStr

AUGUST 24, 2022

Of course, their margins are lower than a pure software play (more on that below). Driving up sales rep efficiency is key to driving up margins. SMB sales (most of Toast) is very tough to do without a highly efficient and effective sales force. At least 20% of your customers from referrals and second-order revenue. #4.

SaaS Payments 326

SaaS Payments Scale SMB Payment Solutions 326

SaaStr

MAY 4, 2022

These days, as the business lead for invoicing at Stripe, Xie has earned her own stripes in navigating the unique challenges of building and thriving in the SaaS marketplace. As difficult as SaaS companies can be to build, that can go double for things like setting up billing systems and automating revenue.

Payment Features 259

Payment Features Payment Services Outsourcing Services Payment Solutions 259

SaaStr

MAY 25, 2022

Fast forward to today, they are now crossing $500,000,000 in ARR growing modestly but consistently at 14% Year-over-Year: They’re also a case study of sloooowly going upmarket from the original PLG SurveyMonkey self-serve days to a sales-driven motion and product. It’s not always best to force annual payments.

Scale 284

Scale Payments Payment Solutions Payment Services 284

SaaStr

DECEMBER 28, 2023

At a recent Workshop Wednesday , SaaStr founder and CEO Jason Lemkin answered the community’s most pressing questions about SaaS — from investor appetites and IPOs in 2024 to managing and hiring a Head of Sales as a solo founder to AI and the future of customer success. People build more products in sales, which spurs more innovation.

Sales Hiring 297

Sales Hiring Payment Solutions AI SaaS Payments 297

SaaStr

SEPTEMBER 23, 2024

It still loses money on the hardware, and the payments side is fairly low margin (28% or less). The software license is high margin, but it’s only 20% of the total revenue. It forced reps to close 13% more locations per sales rep. At least for now: Sales continues to grow at an epic 29% at $1.5 And fast.

Scale 306

Scale Payment Solutions Payments Sales 306

SaaStr

JANUARY 30, 2023

They focused on building a payment platform that empowers international talent and independent contractors to get paid on time in a compliant way while also ensuring that companies can hire international talent and make payments efficiently. This insight led Deel to focus on solving payments and compliance. Trust the process.

Sales Hiring 274

Sales Hiring Payment Services SaaS Payments Scale 274

SaaStr

NOVEMBER 1, 2023

– 111% NRR, although down from 131% in 2021 – 15 Month CAC – Gotten very efficient, +$194m net profit – Transactions growing faster than software, like Shopify – From $120m ARR in… pic.twitter.com/hYImIBKyNQ — Jason ✨Be Kind✨ Lemkin  ?? Much less than revenue grew. And Far Bigger. 10x in 4 Years.

Payment Services 339

Payment Services Payments SaaS Payments Payment Solutions 339

USIO

JUNE 3, 2024

In the dynamic world of Software as a Service (SaaS), staying ahead of the curve means continuously evolving and integrating new functionalities that enhance user experience and streamline business operations. One such critical functionality is integrated payments. Here’s why Usio should be your go-to solution for Integrated Payments.

Payments 130

Payments Payment Solutions Payment Services SaaS Payments 130

SaaStr

NOVEMBER 21, 2022

Wherever you are in your revenue journey, adopting certain growth strategies can help you keep growing fast. Finding your ICP starts with broad strokes, finding a few customers, and talking to prospects. Build your sales, marketing, customer success, and product development efforts around the needs of your ideal client.”.

Payments 243

Payments Payment Methods Embedded Payments Scale 243

SaaStr

SEPTEMBER 20, 2023

The Macro Impact On Public Cloud Software Over The Past Year Cloud stocks dropped in 2022 in a severe market pullback event that Bessemer Venture Partners call The SaaSacre. A 1% improvement in revenue growth today has the same impact on valuations as a 2% improvement in free cash flow margin. What does this mean for Cloud companies?

Cloud 306

Cloud Payments Software Review Payment Solutions 306

SaaStr

NOVEMBER 3, 2023

Jonathan joined Toast as the SVP of Sales in 2017. A Glance at Toast’s Hypergrowth Journey When Jonathan joined Toast as the SVP of Sales, the company was Series B with $20M in ARR. Jonathan saw them through IPO in 2021 with the highest software multiple IPO ever. It’s the fastest-growing software business of all time.

Payment Methods 267

Payment Methods Acquisition Scale Payments 267

Intercom, Inc.

NOVEMBER 27, 2019

It requires thinking at a different scale. “The reason why businesses grow is they’re in a great market” It’s this approach to scaling their business that has enabled Paddle to achieve 2475% revenue growth over the last four years. . Product, marketing, and sales are table stakes for growth. Salesforce?

Payments 186

Payments Scale Revenue SaaS Payments 186

USIO

JANUARY 15, 2024

Subscription Models: Usio will provide general insights into why subscription-based payment processing is often considered advantageous for Software as a Service (SaaS) businesses. Predictable Revenue Streams: Subscription models provide a consistent and predictable revenue stream for SaaS companies.

SaaS Payments 130

SaaS Payments Payment Services Payments Payment Solutions 130

SaaStr

SEPTEMBER 28, 2023

Smaller companies have become more sophisticated in the tools they use, the IT systems, and automation for onboarding and offboarding, and all of that has resulted in needing to plug stuff into the tools you’re using quickly. If the company wasn’t built around this purpose, it would be hard to scale. It’s not an option.

Enterprise readiness 283

Enterprise readiness Payment Solutions Enterprise Payments 283