Totango

AUGUST 16, 2022

Customer Retention Software Cuts Down Client Churn. Customer retention software has become essential for effective SaaS customer success strategies. A winning SaaS business model must prioritize retaining customers, which is far more cost-efficient than acquiring new clients to offset churn.

Payment Solutions 102

Payment Solutions Payment Methods Retention Customer Success 102

FastSpring

OCTOBER 19, 2021

“When we heard about it, we just stopped what we were doing,” an app developer told us on a recent call. “It Pending Apple’s appeal, the Gonzalez Rogers ruling would enable developers to link to external payment systems (like FastSpring!) Sign up for the free webinar today! It shut down our shop for a while.

Payment Solutions 133

Payment Solutions Payments Payment Methods Payment Services 133

FastSpring

SEPTEMBER 16, 2022

In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. Our Guiding Principle: Our Software and SaaS Community Must Be Good for You in Order for It to Succeed.

SaaS Payments 128

SaaS Payments Payment Solutions Merchant Services Software Review 128

User Pilot

FEBRUARY 28, 2024

Funnel tracking software can solve this problem. Unlike sales funnel software, funnel-tracking tools track numerous funnels such as goal completion, conversion , and review funnels. Unlike sales funnel software, funnel-tracking tools track numerous funnels such as goal completion, conversion , and review funnels.

Payment Solutions 94

Payment Solutions Data Analysis Software Review SaaS Payments 94

User Pilot

APRIL 24, 2024

SaaS renewals can be a breath-holding moment. TL;DR SaaS renewals includes the process of renewing a subscription to an online-hosted software service. TL;DR SaaS renewals includes the process of renewing a subscription to an online-hosted software service.

SaaS Payments 81

SaaS Payments Retention Payment Services Payment Solutions 81

User Pilot

APRIL 21, 2024

Wondering how to build a conversion path for your SaaS product or e-commerce site? TL;DR A conversion path is a step-by-step process that guides prospects. A good conversion path makes the process frictionless. It helps create in-app experiences to optimize user conversions. If so, you’re in the right place!

SaaS Payments 82

SaaS Payments Payment Services Payment Methods Payment Solutions 82

FastSpring

MAY 25, 2023

FastSpring previously presented on SaaS fees pricing and packaging to combat stagflation in 2022, but this article is based on an updated presentation delivered in March 2023 by David Vogelpohl. This article offers tips for optimizing pricing and packaging of your SaaS products in a less-than-stellar economy: What is stagflation?

SaaS Payments 142

SaaS Payments Pricing Payments Merchant Services 142

FastSpring

JULY 15, 2022

In a one-hour webinar, we covered the four main ways that SaaS companies handle global sales taxes. We also covered: What happens when SaaS companies don’t properly comply with tax regulations. The growing list of countries that have changed their rules around VAT and sales taxes for software sales in recent years.

SaaS Payments 113

SaaS Payments Payment Services Payment Solutions Payment Features 113

User Pilot

MARCH 7, 2023

Churn happens even to the most successful SaaS companies. TL;DR In SaaS, cancellation (also referred to as “ churn “) is when a customer stops using your product and then unsubscribes from their plan. No ongoing value realization: Help users discover advanced features and uncover additional value with in-app tooltips.

SaaS Payments 97

SaaS Payments Subscription Payment Features Payment Methods 97

User Pilot

JANUARY 26, 2023

Implement an in-app knowledge base with self-help resources. Send payment reminders both through email and in-app to prevent involuntary churn. In SaaS, the average score is 41, and anything above 50 is a great indicator of loyalty. Implement loyalty programs to encourage referrals and product engagement. loyal customers.

SaaS Payments 95

SaaS Payments Payment Solutions Metrics Payment Methods 95

User Pilot

MAY 6, 2024

This article focuses on user profiles in the SaaS context. Demographic information like age, gender, location, and income helps tailor services for different population segments. Transactional data on purchases, plans, and payments enables revenue analysis, recommendations, and frictionless buying experiences.

Payment Methods 92

Payment Methods SaaS Payments Payment Solutions Payments 92

Neil Patel

DECEMBER 20, 2020

The terms “webcasting” and “webinar” are often confused with each other. Unlike a webinar, webcasting is a one-way flow of information. Webinars are typically more interactive. But having a successful webcast is reliant on finding the right webcasting service. The Top 6 Options For Webcasting Services.

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SaaS Payments Payments Payment Services Scale 145

User Pilot

FEBRUARY 4, 2022

If you ask any sales rep, they’ll all tell you the same thing: the SaaS sales process is absolutely grueling! Today, we’re going to walk you through the top techniques you should implement into your SaaS sales strategy. SaaS sales can be broken down into three models: self-service, transactional, and enterprise.

SaaS Payments 93

SaaS Payments Scale Payment Services Payment Solutions 93

User Pilot

MAY 8, 2024

Deliver exceptional customer support using AI and self-service resources. Educate customers with resources in multiple formats like blogs, webinars , or videos. Anticipate future customer needs and work proactively to find solutions. Personalize experiences for different customer segments.

SaaS Payments 93

SaaS Payments Payment Solutions Payment Services Payments 93

Neil Patel

SEPTEMBER 10, 2021

It makes sense, then, that so many marketing AI tools and software are targeting the conversion funnel. From lead generation to lead nurturing to conversion, funnel AI tools help marketers improve their strategy and streamline their processes. For a truly all-in-one platform, Systeme stands out as both robust and affordable.

AI 139

AI Payment Solutions SaaS Payments Payment Methods 139

User Pilot

JULY 8, 2024

The article explores 20 major touchpoints in a SaaS product journey. Examples of touchpoints at this stage include paid ads, blog articles, social media posts, marketing emails, webinars , customer reviews, and referrals. And retargeting enables you to keep them engaged with your brand. If yes, you’re in the right place.

SaaS Payments 88

SaaS Payments Social Media Payment Solutions Payment Methods 88

How To Buy Saas

FEBRUARY 4, 2021

Nowadays individuals and small business owners are focusing on live webinars more than ever. In 2021, the conduction of webinars has become the most important tool to build up a strong relationship with potential leads. It is due to this reason, webinars are conducted mainly for business purposes. What Are Webinars?

Payment Solutions 59

Payment Solutions Software Review Payments Payment Methods 59

ChurnZero

AUGUST 14, 2020

At ChurnZero, we’re humble enough to admit that Customer Success software can’t do it all, and quite frankly, it shouldn’t. We stick to our circle of competence and focus on our area of expertise: Customer Success software. Customer Relationship Management (CRM) Software. Customer Support/Service Software and Ticketing Systems.

Payments 87

Payments Payment Solutions Customer Success Software Review 87

How To Buy Saas

DECEMBER 1, 2020

SaaS is a global software solution created by different businesses in order to improve human activities in a matter of clicks. SAAS is also abbreviated as software as a service. In this saas marketing strategy guide, we are going to tell you everything about saas marketing.

Growth Hacking 105

Growth Hacking Payment Methods SaaS Payments Payment Solutions 105

User Pilot

MARCH 25, 2024

Various factors could cause customer churn, including bad product-customer fit , poor user onboarding experience , poor customer service , and weak customer relationships. Use checklists to guide users toward key actions within your app. Reduce churn with proactive customer service. Book a demo now to learn more!

Underperforming Technical Team 82

Underperforming Technical Team SaaS Payments Payment Methods Payment Solutions 82

User Pilot

DECEMBER 19, 2022

There are various notification types you can use to keep your users engaged in SaaS. There are 2 main notification types: in-app or push. In-app notifications are a mixture of UI elements like modals , tooltips , checklists, banners , and more. What are the different notification types commonly used in SaaS?

Payment Solutions 91

Payment Solutions Engagement SaaS Payments Payment Methods 91

User Pilot

DECEMBER 19, 2023

SaaS account management. With the emergence of software-as-a-service (SaaS) companies, the role of account managers has also evolved – and gotten harder. In this article, we will go over the responsibilities of a SaaS account manager and share tried-and-true strategies they can implement to drive product growth.

SaaS Payments 80

SaaS Payments Management Customer Lifetime Value SaaS 80

User Pilot

OCTOBER 31, 2023

Wondering how to increase free trial conversion for your software product? Types of free trial models in SaaS: opt-in and opt-out free trials, freemium , free trial after a demo, and free trial with gamified extensions. What’s a free trial in SaaS? Trials can be tricky. There’s also the cost implication.

SaaS Payments 79

SaaS Payments Payment Methods Strategy Payment Solutions 79

User Pilot

FEBRUARY 22, 2024

Provide great customer service to improve customer experience and make your products stand out. Face-to-face webinars can help you unlock consistent value for your customers and improve customer retention. Why is retaining customers important in SaaS? What is a good customer retention rate in SaaS?

SaaS Payments 52

SaaS Payments Payment Methods Strategy Payments 52

Incredo

NOVEMBER 21, 2019

Precisely – about SaaS affiliate programs… SaaS partner programs entice both software providers and affiliate partners for various reasons: 1) SaaS products are usually low-cost. 2) Software companies can pay high commissions because they don’t sell physical products.

SaaS Payments 139

SaaS Payments Payment Methods Merchant Services Sales Recruiting 139

Totango

SEPTEMBER 22, 2022

SaaS Tools to Jumpstart Your Business Growth: Five Essential Apps. Software-as-a-Service ( SaaS ) tools automate your business functions, fueling your growth by increasing efficiency. Here we’ll guide you through the essential SaaS tools you need for business growth. What Are SaaS Tools?

SaaS Payments 71

SaaS Payments Scale Payments Payment Solutions 71

SaaSOptics

MAY 25, 2022

The SaaS market is no longer split between product-led and sales-led strategies. Today buyers want options; they want to pay for services in the way that suits their business needs. In the past, SaaS companies have been forced to choose: Prioritize financial operations, resulting in a lack of acquisition and pricing model flexibility.

Payment Services 52

Payment Services SaaS Payments Payments Systems Review 52

User Pilot

AUGUST 31, 2023

What is customer acquisition for SaaS, and how can you leverage it to drive sustainable growth ? Customer acquisition funnel stages in SaaS are Awareness, Consideration, Evaluation, Conversion. What is the purpose of customer acquisition in SaaS? This article answers that and more. Book a demo now to learn more.

Acquisition 90

Acquisition SaaS Payments Payment Methods Metrics 90

User Pilot

AUGUST 14, 2023

With more players entering the SaaS market and the growing use of digital technology in marketing, traditional marketing alone cannot sustain your business. You need to know what in-app communication to implement to attract, engage, and retain a bigger customer base while maximizing revenues. Host webinars to promote new features.

Growth Marketing 88

Growth Marketing SaaS Payments Strategy Payment Methods 88

User Pilot

APRIL 29, 2024

TL;DR Segmentation is a process of grouping customers by shared characteristics. Customer segmentation enables teams to better understand customer needs and pain points and deliver personalized product experiences t o accommodate them. You can segment your customers based on their feedback responses as well as in-app behavior.

Payment Solutions 83

Payment Solutions SaaS Payments Payment Methods Payments 83

Incredo

NOVEMBER 7, 2019

So after reading today’s blog, you will be opening your eyes to SaaS demo best practices and closing more sales. 2) We are going to talk about careless and even strange mistakes that SaaS salespeople make during software product demos. Want to learn more about SaaS sales? 5) STAY WITH US TILL THE END.

Payment Solutions 168

Payment Solutions Software SaaS Payments Payments 168

User Pilot

JANUARY 31, 2022

If you’re a SaaS owner with a multi-platform product, you may be wondering what the difference between in-app notifications and push notifications is. Today we’re going to compare the two so you know which one to use for your in-app marketing goals! What are in-app notifications? Push vs In-app notifications.

Payment Solutions 91

Payment Solutions SaaS Payments Customer Lifetime Value Payment Methods 91

User Pilot

FEBRUARY 21, 2023

User adoption is essential for B2B SaaS companies, as it helps customers to learn about your product, adopt features , stick around, and nurture product growth. Add in-app video tutorials to make the onboarding process smooth. Use gamification to encourage existing customers to engage with your app.

SaaS Payments 77

SaaS Payments Strategy Payment Solutions SaaS 77

Natalia Luneva

JANUARY 8, 2022

In this article, we will cover what online community platforms are, why software companies should build communities, how to get started, and which solution to choose out of hundreds of options. Why should SaaS startups build communities? Further reading: How 13 SaaS Companies Use Community Marketing to Grow. #1

Payment Methods 52

Payment Methods Payments Payment Solutions SaaS Payments 52

Baremetrics

JULY 8, 2020

And unfortunately, a lot of SaaS and subscription-based companies don’t take any action to stop it from happening. It generally happens as a result of the customer’s payment failing and never resolving the issue. After a certain amount of time goes by without payment, their subscription doesn’t renew, which results in churn.

SaaS Payments 97

SaaS Payments Churn Payment Solutions Payments 97

Totango

AUGUST 23, 2022

By charting the points in your SaaS customers’ journeys, you can plan how to deliver clients’ desired outcomes and satisfying experiences that promote subscription renewals and higher revenue. Touchpoints also include occasions when clients interact with your software app in a SaaS context. Customer service.

B2B 119

B2B Payment Methods Payments SaaS Payments 119

How To Buy Saas

AUGUST 23, 2021

Webinars Platforms are utilized by a variety of professionals, from educators to brand managers. Best Webinar platforms connect users to their audiences, be it students or clients, in a powerful way. Webinars allow users to tailor their messaging to the individuals watching instantly. Your own needs may vary.

Payments 52

Payments Technical Review Payment Methods Software Review 52