SaaStr

OCTOBER 20, 2023

OpenAI’s Head of Sales, Aliisa Rosenthal, joined OpenAI a year and a half ago — before ChatGPT launched. The goal was to build safe AGI — AGI being autonomous systems that can perform work as well or better than humans. A friend joined Jasper as president and asked her to run the sales team. They’re on a rocket ship.

ChatGPT 298

ChatGPT Scale AI Search Sales Hiring 298

Payrix

AUGUST 21, 2024

Back to customer stories Delivering a premium payments solution to premium printers Payrix takes Inktavo’s payments to new heights with high transaction limits, greater efficiencies, and seamless access to working capital.

Payment Solutions 130

Payment Solutions Payments Merchant Services Payment Methods 130

SaaStr

APRIL 1, 2022

Global customers such as Amazon, Japan Airlines, Sky, and Affirm rely on Asana to manage everything from company objectives to digital transformation to product launches and marketing campaigns. There’s no reason you shouldn’t hire the brightest, most talented people. No matter where they live.

Payments 264

Payments Sales Hiring Payment Solutions Airlines 264

SaaStr

AUGUST 21, 2024

Shopify and Bill both also get the majority of their revenue from financial fees and transaction fees, not software subscriptions. Only Grew Sales & Marketing Expense 12%, and Cut R&D (Product + Engineering) and G&A Expenses Toast has gotten to profitability by truly holding the line on headcount and revenue expenses.

Scale 306

Scale Payment Methods SaaS Payments Payment Solutions 306

SaaStr

DECEMBER 2, 2021

They help B2B SaaS marketers turn organic search into a source of repeatable revenue through software and coaching. Rattle is building a magical combination between Salesforce and Slack that lets the sales team track and update Salesforce all while sitting in Slack. Panther helps remote startups hire anyone, anywhere, in just a click.

Payment Features 262

Payment Features Payment Services Payments Sales Hiring 262

SaaStr

SEPTEMBER 28, 2023

Smaller companies have become more sophisticated in the tools they use, the IT systems, and automation for onboarding and offboarding, and all of that has resulted in needing to plug stuff into the tools you’re using quickly. If you want payments, sign up for Stripe. 50% of SaaS sales are outside of North America.

Enterprise readiness 289

Enterprise readiness Payment Solutions Enterprise Payments 289

SaaStr

SEPTEMBER 26, 2019

The first thing SMBs did was look at their credit card payments and cancel everything they could. They still needed to process payments, track orders, ship orders, run financials, sign contracts, store data, etc. We still doubled sales in 2009. Don’t worry about customer success hires and scaled sales reps.

SaaS Payments 280

SaaS Payments Sales Hiring Scale SMB 280

SaaStr

OCTOBER 6, 2023

They collect the payment online and take a 15% fee for every booking. Airbnb handles the payments and gets you a guest, and now your rent is covered for the next couple of months. The example doesn’t illustrate the problem/solution It’s inherent that a waiter or waitress doesn’t make a lot of money. That’s it. Don’t include it.

Payment Methods 278

Payment Methods Startup Payment Solutions Sales Hiring 278

SaaStr

JULY 11, 2023

How do you win with a high-velocity sales strategy in a fast-moving, competitive market? In a special session of Workshop Wednesday, Gorgias Founder & CEO Romain Lapeyre and Gorgias VP of Sales & Partnerships Aasif Osmany share their learnings, advice, and hacks for optimizing your sales process. Sign up for free.

Sales Hiring 203

Sales Hiring SMB Sales Recruiting Payment Methods 203

FastSpring

AUGUST 2, 2023

When TestDome was created, CEO and co-founder Mario Zivic knew the pre-employment testing software company wouldn’t be able to rely on domestic sales to succeed. “As Selling Software Internationally With FastSpring Croatia is a relatively small country with a population of only 4 million people. Now, Stripe offers it.

Payment Solutions 148

Payment Solutions Payment Methods Merchant Services AI Search 148

SaaStr

FEBRUARY 16, 2019

The issue is that most SaaS start-ups are terrible at collecting cash that doesn’t come from a payment gateway. They hook up a payment system when they start as self-service, and the cash magically flows into the bank account. Fix it today: At least, hire someone 4-8 hours a week to do collections.

Sales Hiring 267

Sales Hiring Payment Features SaaS Payments Payment Solutions 267

SaaStr

JUNE 16, 2020

Leveraging survey data from 66+ enterprise SaaS companies, Matt Garratt, Managing Partner of Salesforce Ventures shares the landscape of how businesses are shifting their sales & GTM strategies to react to today’s uncertain times. Adnan Chaudhry | SVP of Sales @ Salesforce.

Sales Hiring 216

Sales Hiring Scale SaaS Payments Payment Services 216

Neil Patel

DECEMBER 13, 2020

Everyone I work with uses document management software, and you should too. Whether you are trying to go green, stay organized, build great looking newsletters, or meet the most stringent regulations, document management software can make a hard process much easier. The Top 5 Options for Document Management Software.

Payment Solutions 145

Payment Solutions Payment Services Software Review Software 145

Sales Hacker

MAY 15, 2023

It’s hard to know when you’re ready to hire a sales team — and the consequences can make or break your startup. And that may include owning and executing the sales process , from initial outreach and lead generation to closing deals — not hiring a sales team right away.

Sales Hiring 104

Sales Hiring Scale Outsourcing Services Payment Services 104

SaaStr

NOVEMBER 3, 2023

Jonathan joined Toast as the SVP of Sales in 2017. A Glance at Toast’s Hypergrowth Journey When Jonathan joined Toast as the SVP of Sales, the company was Series B with $20M in ARR. Jonathan saw them through IPO in 2021 with the highest software multiple IPO ever. It’s the fastest-growing software business of all time.

Payment Methods 272

Payment Methods Acquisition Scale Payments 272

Stax

APRIL 15, 2025

There are some important variations to MRR that would be good for your sales team to be aware of, including new MRR, expansion MRR, and churn MRR. Talk to sales What is Monthly Recurring Revenue (MRR)? Let’s say you ran a CRM business where you charged your customers $1000 a year over 12 monthly payments.

Payments 88

Payments SaaS Payments Revenue Payment Services 88

Neil Patel

MARCH 12, 2021

Considering building an app? The mobile app industry is expected to be worth more than $407 billion (yes, with a B) by 2026. Meanwhile, the average person has more than 80 apps on their phone. That represents a ton of opportunities for app builders. How to Build Out Your App Idea. How does your app stand apart?

Payment Methods 144

Payment Methods Payment Solutions Payments Sales Hiring 144

Neil Patel

NOVEMBER 29, 2020

Nothing scares away new business like hard-to-reach customer service or disorganized sales calls. Adopt the best call center software and you will outfit your teams with the tools they need to communicate effectively. Forget about the requirements of a physical office space, infrastructure, or even a business phone system.

Payment Solutions 144

Payment Solutions Software Review Payment Methods Software 144

Neil Patel

DECEMBER 17, 2020

It’s actually quite simple: business process management (BPM) software. BPM software helps organizations of all sizes streamline operations and minimize waste. If optimizing your business processes sounds like a good idea, this post will tell you everything you need to know about how to find the perfect BPM software for you.

Payments 131

Payments Payment Solutions Software Review Payment Services 131

SaaStr

AUGUST 7, 2020

359: The Secrets to Vertical Growth, What it Really Takes to Build a $1B SaaS Company with Matt Garratt, SVP, Managing Partner @ Salesforce Ventures, Trisha Price, Chief Product Officer @ nCino and David Schmaier, CEO & Founder @ Vlocity. They need fewer sales as a percentage of overall employees.

Payment Solutions 218

Payment Solutions Pricing Payments Payment Services 218

SaaStr

NOVEMBER 21, 2022

Understanding your ICP is a foundational and organization-wide decision because it impacts your downstream sales and marketing efforts. . Build your sales, marketing, customer success, and product development efforts around the needs of your ideal client.”. Brex then scaled its payments business quickly.

Payments 243

Payments Payment Methods Embedded Payments Scale 243

Intercom, Inc.

AUGUST 29, 2019

In this week’s episode we’ve dug down into the podcast vaults to bring you some of the best insights shared by our guests about scaling sales. It’s no surprise that one of the key levers for growth as you go from startup to scale-up is your sales team. Hiring for sales with John Barrows.

Scale 172

Scale Sales Hiring Scaling Payment Services 172

SaaStr

DECEMBER 26, 2019

We as a marketing team work a lot with of course the sales team, but also with the tech team. And we work a lot with the sales teams who is dealing with a lot of leads, we have to make sure so that we are really able to track and measure all the investment that we are doing, require lengthy sales cycles. Guillaume : Alice?

Sales Hiring 194

Sales Hiring Payment Methods Payment Solutions Marketing 194

Intercom, Inc.

JUNE 15, 2021

Agile teams start small and move fast, collecting and incorporating feedback to iterate their way to bigger and better solutions quickly. Whether it’s software engineering , sales , or support, agile principles can enhance team performance and outcomes by focusing on the customer’s needs. The 9 principles of agile support.

Scale 235

Scale Payment Methods Payment Services Scaling 235

Neil Patel

JANUARY 6, 2021

Customer relationship management (CRM) software is designed to help companies with that exact goal. My guess is that it’s because CRM software has a reputation for being massive, expensive, and really challenging to use. In fact, there are dozens of CRM software solutions that small businesses can start using this afternoon.

Payment Solutions 144

Payment Solutions Software Business Scale 144

SaaStr

SEPTEMBER 13, 2020

You see that both organizations embracing this cloud movement, but specifically in COVID, more and more companies turning to the cloud as their solution for business continuity or for business growth in these times when shelter in place is making on-prem solutions difficult and in many cases, impossible to use.

Sales Hiring 235

Sales Hiring Scale Payments Cloud 235

Intercom, Inc.

MARCH 16, 2018

Your direct competitors are targeting the same job-to-be-done with the same solution as you. For example, video conferencing and business class flights compete on outcomes as they’re both hired for the same job – business meetings – but solve the problem in a different way. The problem?

Payment Solutions 219

Payment Solutions Sales Hiring Payments Payment Services 219

Tom Tunguz

AUGUST 14, 2017

The cash conversion cycle is a key metric for startups, but one that often isn’t talked about until a business hires a CFO. To calculate the cash conversion cycle for a software company, the formula is. CCC = Sales cycle + Accounts Receivable Latency - Accounts Payable Latency. `CCC Short Cycle 45 30 30 45.

Startup 189

Startup Sales Hiring Payment Solutions Payment Services 189

SaaStr

APRIL 23, 2019

Dashboard, which was a payments company back in Brazil that did payment processing, like Stripe, Braintree, or ePay, all those … That’s you guys’ versions of the company. After three months of college, we decided that we wanted to start a company, and we tired of payments. We know a lot about payments.

Sales Hiring 218

Sales Hiring Sales Recruiting Scale Payment Methods 218

SaaStr

JUNE 13, 2019

We invest from the very earliest stages to the latest stages of software and consumer companies and we’re based in California. Should you hire salespeople in order to call your leads? So, hire salespeople to close leads. And so, if you’ve got the point of maximum intent at the beginning, use a shorter free trial.

Scale 254

Scale Sales Hiring SMB Payment Services 254

Stax

MAY 30, 2024

Field service management software is a system that helps a company monitor and coordinate their employees’ activities off the company’s premises. The software allows managers to view and modify work schedules, orders, inventory, invoices, customer account records, and other records in the database.

Payment Solutions 88

Payment Solutions Payment Services Merchant Services SaaS Payments 88

Payrix

SEPTEMBER 10, 2024

In the fast-evolving world of software, Embedded Payments have emerged as a crucial element for software companies aiming to grow their business, enhance customer experiences, and streamline transactions for consumers. Brittany used Embedded Payments as an example to demonstrate this point.

Payments 100

Payments Payment Solutions Payment Services SaaS Payments 100

Stax

MAY 30, 2024

Bookkeeping is an essential part of managing your business and it’s something you must oversee in order to remain profitable. Finding the best accounting apps can be overwhelming and difficult, as there are so many options to choose from. Thankfully apps are constantly making it easier to track and organize important data.

Payment Solutions 88

Payment Solutions Payment Methods Payment Services Technical Advisors 88

SaaStr

MAY 16, 2019

Gorgias helps brands automatically respond to basic questions, and track the impact of customer service on sales so support becomes a profit center. It can be e-mail campaigns, people you hire, content you write, and so forth. If I go to you, for instance, and say, “Hey, are you looking for a customer service solution?”

Merchant Services 210

Merchant Services Payment Methods Data Sales Hiring 210

Stax

APRIL 17, 2025

These days, software is no longer just a toolits the backbone of how modern businesses operate. From healthcare to construction to finance, every industry is powered by digital solutions tailored to their unique needs. What is an ISV (Independent Software Vendor)? What is an ISV Partner?

Merchant Services 88

Merchant Services Payment Solutions Payment Services Payments 88

Neil Patel

SEPTEMBER 11, 2020

To help speed up the process, I reviewed six of the best systems on the market and put together a comprehensive list of what to look for as you make your final decision. If you’ve spent some time searching for solutions from Google or asking for peers’ recommendations, you know there are hundreds of payroll companies to choose from.

Payment Services 145

Payment Services SaaS Payments Outsourcing Services Payment Solutions 145

FastSpring

MARCH 3, 2023

Most billing and subscription management solutions let you: Build various trial and subscription models (e.g., Manage active subscriptions (e.g., Send invoices and/or payment notifications. Provide your customers with a self-serve portal where they can manage their account. We take the lead on audits.

Payment Services 142

Payment Services Payment Features Merchant Services Payments 142