Stax

OCTOBER 17, 2024

Navigating the world of payments can be complicated, especially when you’re running a software business with many moving parts. Embedding payments is a great first step, but encouraging merchants to adopt payments and onboarding them is another hurdle many ISV/SaaS businesses run into.

Stax 88

Stax Payments Merchant Services SaaS Payments 88

FastSpring

OCTOBER 19, 2021

Pending Apple’s appeal, the Gonzalez Rogers ruling would enable developers to link to external payment systems (like FastSpring!) for in-app purchases — good news for companies that monetize with an upsell or upgrade pricing model. Note: What does the Epic vs. Apple case mean for Apple’s 30% revenue cut?

Payment Solutions 129

Payment Solutions Payments Payment Methods Payment Services 129

FastSpring

MAY 25, 2023

FastSpring previously presented on SaaS fees pricing and packaging to combat stagflation in 2022, but this article is based on an updated presentation delivered in March 2023 by David Vogelpohl. This article offers tips for optimizing pricing and packaging of your SaaS products in a less-than-stellar economy: What is stagflation?

SaaS Payments 140

SaaS Payments Pricing Payments Merchant Services 140

Stax

APRIL 18, 2024

Independent Software Vendors (ISVs) and Software-as-a-Service Providers (SaaS) operate within the same market, thus creating a push-and-pull revenue dynamic. TL;DR ISVs develop and distribute software products independently and often collaborate with hardware manufacturers and platform providers. What are SaaS companies?

Outsourcing Services 88

Outsourcing Services SaaS Payments Payment Services Payment Methods 88

FastSpring

DECEMBER 18, 2020

It’s easy to think of online sales as a marketplace where we buy items for ourselves, but more and more B2B and SaaS sales are now happening online. As of 2019, B2B ecommerce sales globally have surpassed $12 trillion in revenue. According to Statista, B2B sales are now 6X larger than the business-to-consumer (B2C) market.

Payment Methods 147

Payment Methods B2B Outsourcing Services Payment Services 147

Incredo

NOVEMBER 21, 2019

Precisely – about SaaS affiliate programs… SaaS partner programs entice both software providers and affiliate partners for various reasons: 1) SaaS products are usually low-cost. 3) Almost any business in the world needs this or that software for its own needs. 5) Everyone minds his own business.

SaaS Payments 139

SaaS Payments Payment Methods Merchant Services Sales Recruiting 139

FastSpring

SEPTEMBER 16, 2022

In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. More established professionals and businesses (less students and early-stage startups). That includes: A global focus.

SaaS Payments 124

SaaS Payments Payment Solutions Merchant Services Software Review 124

Neil Patel

SEPTEMBER 10, 2021

From lead generation to lead nurturing to conversion, funnel AI tools help marketers improve their strategy and streamline their processes. Even small businesses need to adopt AI technology to keep up. The good news is there are many tools and software platforms available, so you are likely to find one that meets your needs.

AI 139

AI Payment Solutions SaaS Payments Payment Methods 139

ChurnZero

AUGUST 14, 2020

Using third-party integrations to bring company-wide customer data into a central hub that’s designed to automate and optimize a Customer Success Manager’s output is when Customer Success really becomes a force to be reckoned with. What are the benefits of integrating with Customer Success software? Who owns it? Who owns it?

Payments 87

Payments Payment Solutions Customer Success Software Review 87

OpenView Labs

JULY 2, 2020

Pricing is a SaaS company’s most efficient profit lever, but it’s also one of the easiest things to screw up. Nailing your SaaS pricing strategy requires more than just picking the optimal price and forgetting about it. It includes the latest and greatest SaaS pricing resources, as well as some timeless staples.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

How To Buy Saas

JANUARY 1, 2021

Well, that’s enough to motivate yourself to start creating your first course using the best online course platforms. Come out of your comfort zone, choose the best online course platform, and create your course outline for people who are ready to learn something that you already know. Why Choose an Online Course Platform?

Payment Methods 98

Payment Methods Payments Payment Solutions Marketplace as a Service 98

Intercom, Inc.

MARCH 16, 2021

Make sure your team has open lines of communication with every customer-facing team – from product to marketing to sales – so you can share eye-opening, critical insights that help drive business growth, improve your product or service, and more. That’s especially true if your product or service is a little more complex.

Payment Methods 201

Payment Methods Payments Scale SaaS Payments 201

How To Buy Saas

DECEMBER 1, 2020

SaaS is a global software solution created by different businesses in order to improve human activities in a matter of clicks. SAAS is also abbreviated as software as a service. In this saas marketing strategy guide, we are going to tell you everything about saas marketing. What is SAAS marketing?

Growth Hacking 105

Growth Hacking Payment Methods SaaS Payments Payment Solutions 105

Aaron Beashel

MARCH 9, 2018

I’ve been fortunate to work in a number of SaaS businesses in my career. Sure adding sales & marketing help fuel the growth, but these business were growing pretty rapidly before they injected the sales & marketing rocket fuel. Revenue Model – A description of how the company generates revenue.

Scale 192

Scale B2B SaaS Payments Strategy 192

Incredo

NOVEMBER 7, 2019

So after reading today’s blog, you will be opening your eyes to SaaS demo best practices and closing more sales. 2) We are going to talk about careless and even strange mistakes that SaaS salespeople make during software product demos. Want to learn more about SaaS sales? 5) STAY WITH US TILL THE END.

Payment Solutions 168

Payment Solutions Software SaaS Payments Payments 168

Totango

AUGUST 23, 2022

By charting the points in your SaaS customers’ journeys, you can plan how to deliver clients’ desired outcomes and satisfying experiences that promote subscription renewals and higher revenue. Touchpoints also include occasions when clients interact with your software app in a SaaS context. Customer service.

B2B 119

B2B Payment Methods Payments SaaS Payments 119

User Pilot

FEBRUARY 4, 2022

If you ask any sales rep, they’ll all tell you the same thing: the SaaS sales process is absolutely grueling! Today, we’re going to walk you through the top techniques you should implement into your SaaS sales strategy. SaaS sales can be broken down into three models: self-service, transactional, and enterprise.

SaaS Payments 88

SaaS Payments Scale Payment Services Payment Solutions 88

Navint

NOVEMBER 11, 2020

In today’s chaotic business landscape, success for SaaS focused companies is based on much more than a strong product – innovations in the purchasing experience, usage, payments and service have quickly become essential for both survival, and growth. However, for many SaaS organisations. Source.

SaaS Payments 78

SaaS Payments Payments Payment Services SaaS 78

User Pilot

APRIL 24, 2024

SaaS renewals can be a breath-holding moment. TL;DR SaaS renewals includes the process of renewing a subscription to an online-hosted software service. TL;DR SaaS renewals includes the process of renewing a subscription to an online-hosted software service.

SaaS Payments 76

SaaS Payments Retention Payment Services Payment Solutions 76

Baremetrics

JULY 8, 2020

There’s this “little” thing called involuntary churn that’ll slowly eat away at your business if you let it go unchecked. And unfortunately, a lot of SaaS and subscription-based companies don’t take any action to stop it from happening. It generally happens as a result of the customer’s payment failing and never resolving the issue.

SaaS Payments 97

SaaS Payments Churn Payment Solutions Payments 97

User Pilot

MARCH 7, 2023

Churn happens even to the most successful SaaS companies. TL;DR In SaaS, cancellation (also referred to as “ churn “) is when a customer stops using your product and then unsubscribes from their plan. Unsatisfactory customer service. Involuntary churn due to failed payments. Terrible primary onboarding.

SaaS Payments 91

SaaS Payments Subscription Payment Features Payment Methods 91

User Pilot

JANUARY 26, 2023

Send payment reminders both through email and in-app to prevent involuntary churn. Net Promoter Score system The Net Promoter Score (NPS) is a CX metric to track customer loyalty by asking users how likely they are to recommend your product or service to others on a scale of 0 to 10. Celebrate customer success with gamification.

SaaS Payments 91

SaaS Payments Payment Solutions Metrics Payment Methods 91

Natalia Luneva

JANUARY 13, 2021

Existing customer renewal is a high priority for 59% of SaaS companies and a medium priority for 27%. This obsession with getting new customers is natural: the more customers you convert, the more revenue you will make. How to calculate this metric and what’s the average SaaS churn rate?

SaaS Payments 105

SaaS Payments Payment Methods Churn Payment Services 105

How To Buy Saas

AUGUST 23, 2021

Webinars Platforms are utilized by a variety of professionals, from educators to brand managers. Best Webinar platforms connect users to their audiences, be it students or clients, in a powerful way. Webinars allow users to tailor their messaging to the individuals watching instantly. Your own needs may vary.

Payments 52

Payments Technical Review Payment Methods Software Review 52

Baremetrics

OCTOBER 10, 2021

Inbound marketing is the process of getting potential clients to find your company. It is not enough to just get as many eyes on your site as possible (although that is nice)—you need to get those visitors with needs that your platform meets. Attract Attracting customers is a two-step process. Table of Contents.

Payments 98

Payments Payment Methods Payment Solutions Marketing 98

User Pilot

FEBRUARY 28, 2024

When selecting a funnel tool, look for customization, integrations, segmentations , and dashboard options. Here are the best funnel-tracking tools to explore: Userpilot is a product growth platform that gives you granular insights into your funnels with heatmaps, custom events, product usage tracking, and more.

Payment Solutions 88

Payment Solutions Data Analysis Software Review SaaS Payments 88

Practical Advice on SaaS marketing

AUGUST 8, 2015

You've successfully lead someone through the tortuous process from a lead to a qualified opportunity, maybe to a free trialer, and finally to a paying customer. Whatever tactics you use - search engine marketing, events, email, webinars, etc. They'll lose confidence in the SaaS vendor. they all cost money. They'll leave.

Payment Solutions 124

Payment Solutions SaaS Payments Payment Features Payment Services 124

User Pilot

MAY 6, 2024

If you use social networking platforms (and who doesn’t), you already know what a user profile is. This article focuses on user profiles in the SaaS context. Demographic information like age, gender, location, and income helps tailor services for different population segments. Let’s dive right in. Here are 6 of them.

Payment Methods 86

Payment Methods SaaS Payments Payment Solutions Payments 86

Totango

AUGUST 16, 2022

Customer retention software has become essential for effective SaaS customer success strategies. A winning SaaS business model must prioritize retaining customers, which is far more cost-efficient than acquiring new clients to offset churn. Customer Retention Software Cuts Down Client Churn. What Is Customer Retention Software?

Payment Solutions 103

Payment Solutions Payment Methods Retention Software Review 103

Totango

AUGUST 21, 2020

In our latest installment in the CXO Series , we sat down with Keith Strodtman, COO, Customer First and Shelby Czarnota, Vice President, Customer Success Business Solutions at SAP as we discussed SAP’s Transformation and Innovation in Customer Success and why they deployed Totango as their One Customer Success Platform.

Innovation 116

Innovation Customer Success SaaS Payments Payment Services 116

How To Buy Saas

AUGUST 23, 2021

Free Webinars Platforms are utilized by a variety of professionals, from educators to brand managers. Webinar platforms connect users to their audiences, be it students or clients, in a powerful way. Webinars allow users to tailor their messaging to the individuals watching instantly. Your own needs may vary.

Payments 52

Payments Payment Methods Technical Review Software Review 52

User Pilot

APRIL 21, 2024

Wondering how to build a conversion path for your SaaS product or e-commerce site? TL;DR A conversion path is a step-by-step process that guides prospects. A good conversion path makes the process frictionless. Start creating conversion paths by defining their goals from the customer and business perspective.

SaaS Payments 77

SaaS Payments Payment Services Payment Methods Payment Solutions 77

How To Buy Saas

DECEMBER 18, 2024

Nowadays, individuals and small business owners are focusing on live webinars more than ever. In 2025, the conduction of webinars has become the most important tool for building a strong relationship with potential leads. Best Webinar Software Free Plan/Trial Starting Price WebinarNinja Free Plan $0.60/mo

Payment Solutions 52

Payment Solutions Software Review Payments Payment Methods 52

Baremetrics

DECEMBER 18, 2019

survey User Churn and Revenue Churn Quick Ratio. On a more tangible level, both User Churn and Revenue Churn serve as staples to measure retention as they directly measure the number of customers who cancel within a given time period as well as the revenue associated with each lost customer. Thus, the early churn.

Retention 136

Retention Strategy Payment Solutions Technical Advisors 136

ChurnZero

JANUARY 24, 2022

One of the most effective ways to run a subscription-based business is through a customer-centric strategy. Or what is customer-centric service ? We’ll discuss these concepts and explain how you can use them to grow your subscription-based business. Why Is Customer Centricity Important to Your Business?

Payment Features 98

Payment Features Subscription SaaS Payments Payment Services 98

Totango

JUNE 3, 2022

An excellent opportunity to engage clients is inviting them to an event, such as a webinar or seminar. Email: Hi, [Customer Name], I wanted to let you know about a free webinar coming up that will show you how to get the most out of [product]. The webinar is available at [date, time]. Here’s a sample template.

Customer Success 113

Customer Success Payments SaaS Payments Payment Methods 113

Subscription Flow

JANUARY 30, 2024

SaaS renewal management’s primary goal is to increase customer retention and in turn, recurring revenue growth. To encourage your customers to renew their subscriptions at the end of their term, a number of procedures and tactics are involved in devising your B2B SaaS renewal strategy.

SaaS Payments 59

SaaS Payments B2B Strategy Payment Services 59