SaaStr

DECEMBER 27, 2024

SaaStr CEO and Founder Jason Lemkin recently sat down with HubSpot Chairman and co-founder Brian Halligan , who shared valuable insights on the current state of SaaS, evolving board meeting formats, and how AI is reshaping the industry. Our revenue team went on to be the CROs of Brex, Rippling ,Gong, so many SaaS leaders, like 10 of them.

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AI Marketing SaaS Interviewing 284

SaaStr

NOVEMBER 1, 2024

Dear SaaStr: When Should a SaaS Company Allow Month-to-Month Contracts vs. Requiring Annual? And that includes pricing. One caveat: if your product requires significant onboarding and business process change, monthly pricing sometimes just doesn’t work. I think this is a topic where you get a lot of bad advice.

Payment Features 261

Payment Features SaaS Churn Pricing 261

SaaStr

DECEMBER 11, 2024

Ironclad CEO and co-founder Jason Boehmig joined Seema Amble, Partner at Andreessen Horowitz at SaaStr Annual to share their observations on what’s currently working and what’s not quite there yet for Artificial Intelligence (AI) in SaaS. What’s Currently Working in AI for SaaS 1.

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AI Search AI Artificial Intelligence B2B 284

SaaStr

NOVEMBER 28, 2024

Dear SaaStr: How Big Should The Addressable Market Be to Go into Vertical SaaS? I try to look at two things in Vertical SaaS startups, at least when investing : Will everyone in the vertical / industry use it? It’s just hard to get most vertical SaaS start-ups to scale if they can’t get to a $10k ACV. So be honest.

Payment Solutions 261

Payment Solutions Inbound Sales Team Marketing Scale 261

SaaStr

NOVEMBER 17, 2024

Private Equity Gets Very Interested in SaaS Once You Cross $20m ARR, growing 30% — if you are burning almost nothing. But Andy got 3 other firm offers through the bank he hired — along with a price more than $10m higher. Private Equity has different goals, and Andy did a great deep dive on the process.

Sales Hiring 293

Sales Hiring Banking Sales SaaS 293

SaaStr

FEBRUARY 12, 2025

Meet Wyatt Jenkins: From Construction Sites to Chief Product Officer If you want to understand how vertical SaaS companies scale to $1B+ in revenue while staying true to their customers, there’s no better person to learn from than Wyatt Jenkins, Chief Product Officer at Procore Technologies.

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Construction Scale SaaS Travel 251

SaaStr

DECEMBER 17, 2024

So SaaS is back. Top SaaS stocks are on fire the past few months, and the SaaS downturn in B2B2B appears to be behind us. And as stock prices rip higher, growth VC floods back in. Some rough metrics for the last 4 SaaS IPOs — which again are epic ones: These are rough metrics. It’s natural.

SaaS 261

SaaS AI Pricing Metrics 261

Sales Hacker

FEBRUARY 7, 2025

SaaS pricing isn’t static – it’s a living strategy that grows with your company. In this article we dive into a playbook for pricing across different stages of company growth, inspired by Geoffrey Moore’s Crossing the Chasm. Tiered pricing models emerge to address these differences.

Pricing 111

Pricing Scale SaaS Technical Review 111

SaaStr

FEBRUARY 3, 2025

On the other hand, the classic leaders in SaaS have rebounded from 2024 lows both in terms of growth and market caps. And all the leaders in SaaS are leaning in on AI, from Salesforce to Asana to HubSpot to ServiceNow and more. One thing does seem clear though: AI makes SaaS look expensive. To raise prices even more?

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AWS AI Software Business 294

Tom Tunguz

JULY 10, 2024

Pricing an AI product will be a defining question in software for the next few years. We can observe the market trends today across some of the larger SaaS companies who offer AI pricing. Company Product Base Price AI Price Ratio Github Github Enterprise 21 10 0.67 AI products offer productivity gains.

AI 276

AI Pricing Sales Hiring Strategy 276

SaaStr

DECEMBER 25, 2023

Dear SaaStr: Should SaaS Pricing Be Adjusted for Different Geographical Markets? Your public pricing? Second, your users will see the pricing is “cheaper” somewhere else and get mad. Make the pricing roughly comparable. And you should do this And finally, the biggest “exception” is non-transparent pricing.

Pricing 293

Pricing Marketing SaaS Development 293

SaaStr

FEBRUARY 2, 2025

Her company specializes in API integration platforms that enable SaaS companies to launch integrations faster and automate complex business processes. The post Where AI Really Matters in Vertical SaaS With CEOs of Owner, Alloy Automation, and DoNotPay appeared first on SaaStr.

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AI Technical Review Artificial Intelligence Systems Review 222

FastSpring

NOVEMBER 27, 2024

In the SaaS industry, the checkout experience can make or break a sale. Focusing on these three key areas can help your SaaS business win more customers: Language. Furthermore, showing the local currency at checkout helps build trust by providing transparency in pricing. Payment methods. Currency display.

Payment Methods 158

Payment Methods Merchant Services SaaS Payments Payments 158

FastSpring

OCTOBER 11, 2024

Here are the questions we sought to answer by analyzing anonymized subscription data for transactions across various Asian countries (excluding broader “APAC” regions like Australia, New Zealand, and Indonesia): How do customers in Asia’s growing markets prefer to manage their SaaS subscriptions? or EU, or are they different?

Merchant Services 158

Merchant Services SaaS Payments Benchmarks Subscription 158

Tom Tunguz

JULY 11, 2024

3x as productive as humans, which would parallel mechanical robots, how does a software company price? Building on yesterday’s post , pricing in software companies may change significantly when AI agents become the norm. The SaaS business model of the last 20 years for SaaS is a beautiful one.

AI 240

AI Pricing Software Compensation 240

SaaStr

MARCH 5, 2024

Dear SaaStr: What’s the #1 Most Important Thing in Pricing A New SaaS Product? Most first-time SaaS CEOs price too low and don’t drive ACVs up quickly enough because they don’t quite yet understand the context of the product. More here: The 3 Types of Day 1 Pricing: Low End of Normal. At least annually.

Pricing 270

Pricing SaaS Software 270

SaaStr

MARCH 23, 2024

Are we thought the endless price increases we saw in 2023? A stunning 76% of you are raising prices in 2024. Personally, I’m a fan of only raising prices if you’ve earned it, and focusing on raising prices on new customers, not just the base. Apparently not. That’s up from 54% in 2023.

Pricing 296

Pricing SaaS 296

SaaStr

NOVEMBER 13, 2024

So the latest SaaS leader to cross $1B ARR is Klaviyo. It was the only SaaS IPO on 2023. But SMBs in the middle have become more cost and price-sensitive. #10. Klaviyo dominates marketing in the Shopify ecosystem and in ecommerce, and just keeps on scaling. The only one! ” 5 Interesting Learnings: #1. SMB Weaker.

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Scale SMB Scaling Enterprise 301

SaaStr

MARCH 8, 2024

With everything in AI moving so rapidly, what’s the best way to price Artificial Intelligence products or SaaS tools with custom AI features and integrations? So we asked the expert, Sandhya Hegde, General Partner at Unusual Ventures to share her best practices and trends for pricing and packaging AI products. Usage is volatile.

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AI Artificial Intelligence Pricing SaaS 268

SaaStr

NOVEMBER 6, 2024

It’s driven Atlassian stock up +28% after the results: Is SaaS back? Seat Expansion Driving Growth, Along with Cross-Sell of New Products Long live per-seat models and pricing! A Big AI Push, But Being Very Conservative on Consumption Pricing For now, Atlassian is sticking mainly to per-seat pricing.

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Enterprise Pricing Cloud AI 290

SaaStr

SEPTEMBER 28, 2022

SaaS is getting more expensive, for a variety of reasons. We put up a quick survey on LinkedIn to see how you were all thinking about raising prices — and the majority of you said you were planning to in 2023: It’s a complex topic. Most of us over time end up driving up our ACVs, but it’s not always though price increases.

Pricing 312

Pricing Startup SaaS 312

SaaStr

OCTOBER 30, 2024

So we’ve covered HubSpot more than any other SaaS leader on this 5 Interesting Learnings series, in part because so many of us use HubSpot ourselves, and in part because its metrics and use cases are so like many of the apps we build and sell ourselves. A Per Seat Model is Key to Expansion at HubSpot Long live per-seat pricing!

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SMB CTO Onboarding Scale 312

SaaStr

FEBRUARY 15, 2025

Or will they expect it to be included in the already in many cases expensive purchase price for the core product? Many SaaS probably have gotten much, much more expensive over the past 3 years. The Old SaaS Products of 2021 are looking very creaky and dated. So will buyers really pay more for AI? We’re still learning.

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AI Data Pricing SaaS 227

SaaStr

DECEMBER 15, 2024

Is SaaS Back? (TL;DR: How to Leverage Pricing and Packaging to Drive Revenue with Miro, Loom, OpenAI, and Splunk #3. 5 Things That Are Working and 5 Things That Arent in B2B SaaS AI with Ironclad’s CEO and a16z #4. How to Leverage Pricing and Packaging to Drive Revenue with Miro, Loom, OpenAI, and Splunk #3.

AI 259

AI Sales Hiring Pricing Scale 259

SaaStr

NOVEMBER 10, 2022

So our economy is going through some unpredictable transitions, with Cloud and SaaS companies powering through with still-strong growth and unemployment remaining at near record lows, while inflation, interest rates and more batter us at the same time. The post We’re All Paying the Price Now for Massive Overhiring appeared first on SaaStr.

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Sales Hiring Pricing Cloud Startup 322

SaaStr

FEBRUARY 6, 2025

The Next Big Thing in AI Compliance: What ISO 42001 Means for Your SaaS Company The Cold Hard Truth About AI Risk in SaaS Picture this: Your product team’s AI chatbot gets breached. Automate (Because Manual Doesn’t Scale) Smart SaaS companies are using platforms like: Vanta Drata Secureframe Why? No protocol.

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compliance AI Scale SaaS 175

SaaStr

AUGUST 26, 2022

Series B and later prices are down across the board from their peaks in 2021 and Q1’22, down 30% or more. Fenwick’s blended numbers see overall Series B and later round pricing down about 30%. #3. But overall, valuations and prices post-Series A still remain way ahead of where they were up until 2018.

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Pricing Social Media B2C Startup 326

SaaStr

MARCH 19, 2024

And only 1/3 of these have an exit for 3x-10x the price of the last round, i.e. enough for anyone to make any money. 5 is fast in SaaS and B2B. A related post here: It Takes at Least 7-10 Years in SaaS to Go Big: Can You Do The Time? The post What Are The Odds You Get Acquired Within 5 Years for a Good Price? Around 1%-1.5%

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Pricing Acquisition Startup Education 332

SaaStr

MAY 27, 2022

They aren’t scientific, but they do poll out 25,000+ LinkedIn followers, who consist mainly of SaaS executives. Notwithstanding the drama in the public markets, most SaaS companies and startups are growing faster than ever. #6. 59% of you have raised prices this year. So there’s something to them. At least. #23.

Sales Hiring 339

Sales Hiring Pricing Scale Interviewing 339

SaaStr

SEPTEMBER 15, 2024

How to price and package AI SaaS products with Sandhya Hegde at Unusual Ventures Pricing is always a super popular topic and this was a great one from Unusual Ventures on pricing in the AI age. Watch / listen and you will do better in GTM. I guarantee it. #5.

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AI Pricing Scale Scaling 329

SaaStr

NOVEMBER 7, 2024

Should we care about AI infrastructure when building SaaS applications? The price for inference has massively plummeted this year, so you have more powerful models to build into your application, and they cost less every time you use them. The Head of the Global VC Practice at Oracle, J.D. You do pay however pay for inference.

AI 261

AI Artificial Intelligence ChatGPT Mobile 261

SaaStr

OCTOBER 18, 2022

There are so many metrics out there these days on how public SaaS companies are doing. The latest Bessemer Parting the Cloud summarized it all I think with one helpful metric: SaaS multiples are down 75% from a year ago. . A dollar of SaaS revenue is worth about a quarter of what it was a year ago. What does this mean?

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SaaS Cloud Metrics Pricing 71

SaaStr

FEBRUARY 1, 2022

We’ve been doing the 5 Interesting Learnings at SaaStr for quite a while, looking at many of the public SaaS leaders and pulling out the top learnings for founders and SaaS execs. And it’s the true magic in scaling SMB SaaS. And until it started to go upmarket after $125m+ ARR, it never really raised prices.

Scale 363

Scale SMB SaaS Scaling 363

SaaStr

JUNE 29, 2023

SaaS buying has changed. As buyers grapple with expanding technology, higher prices, and a need for efficiency, SaaS companies need to deliver what their audience is looking for to win in the market. SaaS Market Snapshot In Q1 of 2023, Vendr gathered data on SaaS Spending and yielded some pretty interesting results.

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VP of Engineering Trends Cybersecurity Sales Hiring 293

FastSpring

OCTOBER 24, 2024

It’s almost time again for Cyber Weekend, and November sales spikes aren’t just for holiday gifts and physical goods — SaaS and software companies also benefit from this annual increase in sales. trends in year-end SaaS and software sales data. trends in year-end SaaS and software sales data. dollars for simplicity’s sake.

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Payment Solutions SaaS Payments Merchant Services Software Review 157