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Braindates Are Open for SaaStr APAC 2023!

SaaStr

Take a look at just some of the topics and mentors hosting Braindates: Core metrics to track for SAAS with Tarush Aggarwal, Founder & Ceo at 5X Pricing as a growth lever – How, what, why? The goal is to help each other learn something new, find mentorships, create partnerships, and exchange strategies.

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CX expert Bill Price on creating frictionless customer experiences

Intercom, Inc.

In his 35 years of experience, Bill Price has seen the evolution of customer service from up close. While it sounds controversial, for Bill Price, the best customer support may just really be no service at all. Bill Price: Thanks so much for inviting me. Getting rid of friction. I’m looking forward to this.

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How to build a successful Embedded Payments strategy Part 4 | Episode 36

Payrix

From a reactive perspective, you’ve got a call center, you got customer service, customer support, you got technical support, where your merchants, your end users are calling in. I’ve got a technical support issue. Do you think your price is too high? Well, yeah, my price was too high.

Payments 162
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Your guide to a successful live chat support implementation

Intercom, Inc.

A pricing page. Or if they were on your pricing page and about to purchase your software, a video about getting set up might be the natural next step. When visitors first arrive on the NomNom homepage, the Intercom Messenger offers two simple options: you can talk to a member of the support team, or book a demo.

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Build vs. Buy Product Analytics Solution: Which Option to Go For?

User Pilot

External training resources and technical support to help your team get started immediately. You also gain independence from unexpected price hikes or changes in pricing models. Additionally, vendors often provide robust customer support to ensure the solution runs smoothly and efficiently.

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Best Mixpanel Alternatives for SaaS Companies Looking to Migrate

User Pilot

Setting it up requires developers and manual tracking, which can slow down projects and make non-technical members dependent on technical support. You want to cut costs: Mixpanels pricing is event-based, which means you pay for every user action it tracks, like button clicks, page views, or feature usage.

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Marketing Automation: What is it, Examples & Tools [2021]

Neil Patel

Pricing starts at $150 per month for unlimited emails, SMS, tracking, and technical support. Their Premium plan costs $995 a month and includes all the basic features plus dedicated customer service rep, onboarding, HIPPPA compliance, and premium tech support. It also includes a dedicated IP address and phone support.