SaaStr

JULY 1, 2021

PlanGrid builds beautiful, simple software for the construction industry. What’s worked for us is that we’re here to build beautiful productivity tools for an industry of field workers who have never seen great software before, and we believe that they deserve it. This thing in the product, or how we do culture.

VP of Engineering 290

VP of Engineering Sales Hiring Sales Recruiting Underperforming Technical Team 290

SaaStr

AUGUST 25, 2023

2 “Give the VP of Sales more time.” You can’t always expect a great VP of Sales to double sales in 30-60-90 days. But you have to see progress in one sales cycle. If, in one sales cycle, things aren’t improving on several core metrics, they never will. The best VPs of Sales hit the ground running.

Part-Time VPE 242

Part-Time VPE Sales Hiring Scale CTO Hire 242

SaaStr

JULY 1, 2020

An open discussion with Sam Blond, CSO at Brex, and Kristen Habacht, VPS at Atlassian, about adjusting their sales process during Covid-19. Kristen Habacht runs EDR sales at Atlassian, which I got a check today, $40 billion-$50 billion company. She manages a huge global team. Four, people in the sale? Jason Lemkin: None.

Merchant Services 256

Merchant Services Scale Sales Recruiting Sales 256

User Pilot

MAY 30, 2024

Overlapping responsibilities and conflicting priorities are just a couple of the many friction points between product managers and product marketing managers – leading to inefficient workflows and potential product failures. Product marketing managers focus on getting the product in the right hands.

Product Marketing 103

Product Marketing Interviewing Management Scale 103

Sales Hacker

DECEMBER 17, 2024

Thats why HG Insights created The Next Generation of Sales AI report to calm the FOMO and help you bring AI to your GTM teams. It includes a breakdown of the Sales AI landscape, adoption of GenAI and Sales software across buyer groups. Plus, an analysis of the top 75 trending sales AI tools. Youre not alone.

Scale 102

Scale Engineering Acquisition Scaling 102

SaaStr

APRIL 30, 2022

How much is a customer going to bring you over his lifespan using your product? Customer acquisition is basically how much do you spend in terms of sales people, sales team, and in terms of marketing to acquire a new customer. The key here is knowing what your sales model is. This is products that sell themselves.

SaaS Payments 246

SaaS Payments Metrics Payment Methods Scale 246

SaaStr

SEPTEMBER 13, 2020

If you think of this in the context of software, it’s particularly powerful because for years, we’ve been seeing the visionaries out there promoting this transition. The dark blue bar here is cloud as a percentage of worldwide software spend. What happens when cloud has consumed software? What happens to growth?

Sales Hiring 230

Sales Hiring Scale Payments Cloud 230

SaaStr

JULY 8, 2020

It sounds minor or technical, but if you want to due diligence on a human being, I get to do it a few 100 times a year. Aileen Lee: But these are also super… I mean, you were talking about growth stage companies where they’ve got strong product market fit. I’m here.” That’s way post-revenue.

Investment 207

Investment Technical Review Part-Time VPE Development Team Review 207

SaaStr

JULY 10, 2021

Craig : Putting the management team together was really around stages of the company. At the beginning, my vice presidents were engineering, and product, and a designer. Making sure we have product market fit was effectively number one. Build the product. Get it into the market. Start getting some feedback.

Sales Hiring 260

Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 260

User Pilot

SEPTEMBER 29, 2023

The product development process is part art, part science, and all important to the success of your SaaS. In this article, we've got a comprehensive review of the entire product development process. While product development describes the process of creating the product itself (i.e.

Development 105

Development Software Review Sales Recruiting Technical Review 105

OpenView Labs

SEPTEMBER 22, 2021

However, when we started doing our market diligence, the first three customers we chatted with said they would be churning in the next 12 months,” says Sanjiv. Do your due diligence and make sure those customers will represent you in a positive light. I wish founders would take that more into account,” says Itxaso.

Technical Review 73

Technical Review Scale Development Team Review Software Review 73

Intercom, Inc.

JULY 19, 2021

Teams that benefit: Sales, marketing. And not only does this additional insight mean that you can provide more helpful, relevant support, but it also enables you to serve up targeted, relevant messages , for more impactful sales and marketing outreach. Teams that benefit: Sales, marketing, customer success.

Underperforming Technical Team 129

Underperforming Technical Team Scale Sales Hiring Sales Recruiting 129

User Pilot

NOVEMBER 23, 2023

As they get larger or introduce new product lines too quickly, we often go too broad with the market that we’re serving and start losing touch with the customer’s needs. In other words, the product-market fit becomes weaker for some of the target audience. The product momentum gap by Dave Martin.

Scale 105

Scale Underperforming Technical Team Sales Recruiting Software Review 105

SaaStr

FEBRUARY 22, 2019

Matt Turck talks with three hyper-growth stage Co-Founders and CEOs on three roadblocks when scaling past $15M ARR: hiring, culture, and sales. I’m CEO of Dataiku and Dataiku is a software platform that enables business analyst and data scientist to work collaboratively to deliver a large machine learning projects.

Sales Hiring 118

Sales Hiring Scale Sales Recruiting Company Culture 118

OpenView Labs

OCTOBER 26, 2021

The exciting thing about prototypes is that large-scale experiments can be built through open-source projects , which companies like Netflix and Linkedin will do as a strategic way of recruiting top talent. . Do not, unless you must, give the product away. Why startup founders should treat fundraising like a sales funnel.

Sales Hiring 82

Sales Hiring Scale Sales Recruiting Marketing 82

Brian Balfour

OCTOBER 13, 2017

This post is the HubSpot Sales case study that illustrates the concepts of the 4-Fits Framework, a 5 post series in which I explain the four frameworks you need to align to grow to a $100M+ company. In this post, I will walk you through how we laid the foundation for the HubSpot Sales product and set it on course towards that $100M goal.

Sales Recruiting 111

Sales Recruiting Software Review Growth Hacking Retention 111

User Pilot

MARCH 21, 2024

You can collect data via multiple sources, such as feedback surveys , user interviews, product data analytics , and firsthand observations from your customer-facing teams Create a high-level customer journey map with all the relevant touchpoints to contextualize the collected data. Then, create user segments around these similarities.

Sales Recruiting 105

Sales Recruiting Underperforming Technical Team Interviewing Social Media 105

User Pilot

FEBRUARY 21, 2022

There are a few things that your product and development teams need to get ready before you show your product to the world and start filling your sales pipeline with leads. Do your homework and research the market you are entering. use an SEO content marketing strategy. showcase your product with a demo.

SaaS 98

SaaS Sales Recruiting Onboarding Advertising 98

User Pilot

JUNE 28, 2023

Stripo offers a pre-sign up interactive demo that brings prospects to their ‘Aha’ moment before they even create an account. Kommunicate drives sales-less product adoption through product experiments and tracking adoption rates with Userpilot.

Onboarding 97

Onboarding SaaS Payments Payment Services Payment Solutions 97

Sales Hacker

DECEMBER 17, 2019

This week on the Sales Hacker podcast, we speak with Pete Kazanjy , co-founder of Atrium and author of Founding Sales. As a serial founder, Pete has built up an impressive library of knowledge on scaling businesses and optimizing sales motions. How selling as a founder will help you understand your sales motions.

Scale 53

Scale Sales Recruiting Sales Hiring Technical Review 53

User Pilot

NOVEMBER 10, 2022

Anything that adds friction to their product experience will cause them frustration. The State of SaaS report found that 76% of the 100 SaaS applications reviewed have a friction-based sign-up flow. Recruit the research participants. They crave a more efficient experience and want to make the most of their time.

Underperforming Technical Team 98

Underperforming Technical Team Sales Recruiting User Experience Customer Support 98

ProfitWell

DECEMBER 4, 2019

Ever since John Koenig first coined the term “SaaS” back in 2005, the software-as-a-service industry has been one of the fastest-moving and creative in the world. SaaS, or software as a service, is a delivery model in which a centrally hosted software is licensed to customers via a subscription plan. What is SaaS?

Business Model 54

Business Model SaaS Payments Payment Methods Payments 54

User Pilot

JUNE 19, 2024

For example, a company launching a new mobile app might require a strong focus on app store optimization (ASO) and influencer marketing, while a company launching a complex enterprise software solution might prioritize experience with training programs and change management strategies.

Management 52

Management Sales Recruiting Sales Hiring Market Research 52

ProfitWell

SEPTEMBER 30, 2019

How he thinks about product-market fit. It’s trial and error, word of mouth, reviews. So far—I’ve heard mixed reviews.". Today’s Subscription Sapien is Brian Halligan, who—as CEO and cofounder of HubSpot—has scaled the company to the #1 spot in marketing automation. His process for advising startups.

Startup 40

Startup Technical Cofounder Sales Recruiting Healthcare 40

OpenView Labs

NOVEMBER 25, 2019

As a bonus, you will not only gain critical insight to empower your product, sales and marketing teams, you will also strengthen your customer relationships. Before we get to the tactical side of how to start and sustain productive customer feedback conversations, there are a few big-picture concepts and strategies to consider.

Sales Recruiting 52

Sales Recruiting Leadership Sales Hiring Software Review 52

SmartKarrot

APRIL 4, 2022

Role: Customer Success Manager. As a Customer Success Manager, you will be involved in all aspects of account management, training, support, driving value, and being a trusted client partner by serving as the primary contact for the onboarding of new customers, the training of platform end users, as well as post-go-live support.

Sales Recruiting 19

Sales Recruiting Customer Success Sales Hiring Social Media 19

SmartKarrot

MAY 6, 2022

Determine how to define, drive, and demonstrate the value of FleetWave and new opportunities during strategic business reviews (SBRs). Maintain the CSM Playbook which covers all necessary tactical and strategic team initiatives, e.g., account hand-off and kick-off, success plans, engagement levels, strategic business reviews, etc.

Customer Success 19

Customer Success Sales Recruiting Scale Software Review 19

SmartKarrot

OCTOBER 25, 2021

Build the process of working with SheerID’s largest customers and partner with Sales in developing a roadmap for revenue growth and retention. Partner with EMEA Sales Leadership to develop the plan for Customer Success expansion into that region. Own the successful set-up and onboarding of new customers.

Customer Success 19

Customer Success Sales Recruiting Software Review Forecasting 19

SaaStr

FEBRUARY 2, 2024

The backup of 2020 was great, 2021 comes in and somehow we have 600 unicorns and everyone can burn 500 million a year or have huge sales teams. But the meta point is this, if you’re recruiting in 2024, beware of the “Lost Generation” candidate and persona you may come across. It’s part of the job now.

Sales Recruiting 310

Sales Recruiting Trends Sales Hiring Software Review 310

SmartKarrot

JUNE 16, 2021

Role: Customer Success Director Location: Waltham, MA, US Organization: Evolv Technology As a Customer Success Director, you will attract, hire, coach, and retain the highest quality customer success managers. Increase overall customer lifetime value through higher product adoption, usage, customer satisfaction and overall health scores.

Customer Success 10

Customer Success Sales Recruiting Sales Hiring Technical Review 10

SmartKarrot

DECEMBER 26, 2021

Every department in SaaS companies has its own standard of measurement, uses its own specialized software, and narrows down its attention on one specific aspect of the customer journey. It would be justified to say that the manager’s profile should be multi-dimensional and come from different sales backgrounds.

Technical Review 11

Technical Review Management Systems Review Sales Recruiting 11

SaaStr

MARCH 10, 2020

That was the most over the top entrance that the sales leader for a company that moves boxes around the world has ever gotten. When they pay us to do that, we give them access to a best in class software platform. So we did about 442 million in sales last year. We are not a software business. FULL TRANSCRIPT BELOW.

Scale 268

Scale Sales Hiring Sales Recruiting Scaling 268

Sales Hacker

JANUARY 28, 2025

The GTM Podcast is available on any major directory, including: Apple Podcasts Spotify YouTube Kraig Swensrud is the Founder & CEO of Qualified where he provides crucial experience and entrepreneurial energy to create the future of enterprise sales tech. I think around the number two software company in the world. Into qualified.

Sales Hiring 102

Sales Hiring AI Scale Cloud 102

Incredo

NOVEMBER 1, 2019

Do you want to grow your SaaS sales team and improve your processes? maintain healthy atmosphere in your Smarketing team, make smart choices regarding your SaaS sales model, strategy, pricing, . build smoother connections both with your prospects through optimized sales process. And from SaaS sales models to SaaS pricing.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

SaaStr

JUNE 10, 2020

We’re looking at everything we do from software to people. We’re going through layoffs and furloughs, recession planning and for me as the CMO, facing really massive cuts to marketing budgets and headcount. Second, product market fit. And he said, “Product and engineering are going to build this weekend.

Travel 232

Travel Scale Marketing Outsourcing Services 232

SaaStr

JULY 30, 2020

356: Pete Kazanjy is the Co-Founder @ Atrium, the startup providing proactive, always-on insights for sales operations, managers, and leaders. Alongside Atrium, Pete is also the Founder of Modern Sales Pros, a community of 15,000 focused on sales operations and sales management. Stop asking questions.

Part-Time VPE 279

Part-Time VPE Sales Recruiting Scale Sales Hiring 279

SaaStr

MARCH 12, 2019

The three stages are product-market fit, then go-to-market fit and lastly growth and moat. So that’s what I wanna throw out there today, is a framework on how to think about it deeper than just, hey let’s get product market fit and then lets add 20 reps. What is sales? What is sales?

Scale 265

Scale Sales Hiring Revenue VP of Engineering 265