SaaStr

JULY 1, 2020

An open discussion with Sam Blond, CSO at Brex, and Kristen Habacht, VPS at Atlassian, about adjusting their sales process during Covid-19. Kristen Habacht runs EDR sales at Atlassian, which I got a check today, $40 billion-$50 billion company. She manages a huge global team. Four, people in the sale? Jason Lemkin: None.

Merchant Services 256

Merchant Services Scale Sales Recruiting Sales 256

Sales Hacker

DECEMBER 17, 2024

Thats why HG Insights created The Next Generation of Sales AI report to calm the FOMO and help you bring AI to your GTM teams. It includes a breakdown of the Sales AI landscape, adoption of GenAI and Sales software across buyer groups. Plus, an analysis of the top 75 trending sales AI tools. Why HG Insights?

Scale 102

Scale Engineering Acquisition Scaling 102

SaaStr

JULY 8, 2020

It sounds minor or technical, but if you want to due diligence on a human being, I get to do it a few 100 times a year. Aileen Lee: But these are also super… I mean, you were talking about growth stage companies where they’ve got strong product market fit. I’m here.” Jason Lemkin: Yes.

Investment 207

Investment Technical Review Part-Time VPE Development Team Review 207

User Pilot

MAY 30, 2024

Overlapping responsibilities and conflicting priorities are just a couple of the many friction points between product managers and product marketing managers – leading to inefficient workflows and potential product failures. Product marketing managers focus on getting the product in the right hands.

Product Marketing 103

Product Marketing Interviewing Management Scale 103

SaaStr

APRIL 30, 2022

How much is a customer going to bring you over his lifespan using your product? Customer acquisition is basically how much do you spend in terms of sales people, sales team, and in terms of marketing to acquire a new customer. The key here is knowing what your sales model is. This is products that sell themselves.

SaaS Payments 246

SaaS Payments Metrics Payment Methods Scale 246

Sales Hacker

JANUARY 8, 2021

Elements of Successful Global Sales Expansion. “Be So, let’s look at four keys to a successful global sales expansion. One of the first steps when you’re preparing to move into a new market is to create a cross-functional, go-to-market strategy. But as you likely know, global expansion isn’t easy. Hire the Right Leaders.

Sales Hiring 116

Sales Hiring Sales Recruiting Sales Technical Review 116

SaaStr

SEPTEMBER 13, 2020

It’s also been a powerful moment for technology to be a force for good. We are truly living in a cloud first world today, where businesses not only understand, but they now embrace and are looking to lead with technology solutions from folks on this Zoom, who are cloud first and providing that next generation of solutions.

Sales Hiring 230

Sales Hiring Scale Payments Cloud 230

Tom Tunguz

OCTOBER 24, 2021

And then from 2004 to 2014, she was at Google and managed lots of different things, including the self-driving cars project, global sales and operations, and the business teams for checkout in Google Apps. The kind of folks who work in tech, their choice of how they spend their time every day is what matters the most to influence.

CTO Coach 164

CTO Coach Sales Hiring Sales Recruiting CTO Hire 164

Neil Patel

OCTOBER 24, 2020

In a nutshell, they can give you expert opinions, analysis, and recommendations that can help ensure a more objective-based approach to grow your business and maximize sales – all at the same time. Let’s start by reviewing how you can find the best consultant for your company. Reviewing the Final Game Plan. IT Consultants.

Consulting 132

Consulting Sales Hiring Technical Review Sales Recruiting 132

SaaStr

JULY 10, 2021

Craig : Putting the management team together was really around stages of the company. At the beginning, my vice presidents were engineering, and product, and a designer. Making sure we have product market fit was effectively number one. Build the product. Get it into the market. Start getting some feedback.

Sales Hiring 260

Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 260

OpenView Labs

SEPTEMBER 22, 2021

However, when we started doing our market diligence, the first three customers we chatted with said they would be churning in the next 12 months,” says Sanjiv. Do your due diligence and make sure those customers will represent you in a positive light. I wish founders would take that more into account,” says Itxaso.

Technical Review 73

Technical Review Scale Development Team Review Software Review 73

ChurnZero

JANUARY 13, 2023

First, digital CS will become a way of life due to flat or reduced headcount. With its ability to comb through big data sets like email faster and more accurately than humans, AI will help more product teams maintain product-market fit. It’s about time CS gets the same attention as sales.

Trends 98

Trends Customer Success Sales Hiring Artificial Intelligence 98

Sales Hacker

MAY 20, 2021

You need to measure and repeat so you and your sales team only put effort into promising prospects abroad. Let’s explore the mathematical process the sales outsourcing team at Sales Force Europe takes both on behalf of our clients and in our own lead generation and international sales strategy. What about size?

Scale 119

Scale Metrics Outsourcing Services Sales Recruiting 119

User Pilot

NOVEMBER 8, 2022

Your product go-to-market strategy is the final ingredient for any successful product launch. It is a small but prominent element that drives every other component of your marketing strategy. To build the best possible go-to-market strategy, you should: Define your target audience and what their JTBDs.

Strategy 98

Strategy Sales Recruiting Scale Marketing 98

User Pilot

SEPTEMBER 29, 2023

The product development process is part art, part science, and all important to the success of your SaaS. In this article, we've got a comprehensive review of the entire product development process. While product development describes the process of creating the product itself (i.e.

Development 105

Development Software Review Sales Recruiting Technical Review 105

Intercom, Inc.

JULY 19, 2021

Teams that benefit: Sales, marketing. And not only does this additional insight mean that you can provide more helpful, relevant support, but it also enables you to serve up targeted, relevant messages , for more impactful sales and marketing outreach. Teams that benefit: Sales, marketing, customer success.

Underperforming Technical Team 129

Underperforming Technical Team Scale Sales Hiring Sales Recruiting 129

OpenView Labs

OCTOBER 26, 2021

Are you a technical founder? Consider moving your centre of business to a bustling tech hub (check out these perspectives on the startup scenes in New York City and Estonia ). . Why startup founders should treat fundraising like a sales funnel. You’re going to want to recruit talent with experience building things from scratch.

Sales Hiring 82

Sales Hiring Scale Sales Recruiting Marketing 82

SaaStr

FEBRUARY 22, 2019

Matt Turck talks with three hyper-growth stage Co-Founders and CEOs on three roadblocks when scaling past $15M ARR: hiring, culture, and sales. So we decided to take you to know three specific topics which are hiring, culture and sales. And I have my sales team in France who’ve been through the great process.

Sales Hiring 118

Sales Hiring Scale Sales Recruiting Company Culture 118

Sales Hacker

DECEMBER 17, 2019

This week on the Sales Hacker podcast, we speak with Pete Kazanjy , co-founder of Atrium and author of Founding Sales. As a serial founder, Pete has built up an impressive library of knowledge on scaling businesses and optimizing sales motions. How selling as a founder will help you understand your sales motions.

Scale 53

Scale Sales Recruiting Sales Hiring Technical Review 53

User Pilot

AUGUST 28, 2024

For instance, a customer onboarding coordinator at a game company might prioritize creating engaging first-time experiences for new players, while one at an ed-tech company might focus on ensuring smooth access to learning materials and providing technical support to students and educators. Book a demo to see it in action!

Onboarding 52

Onboarding Technical Review Sales Recruiting Sales Hiring 52

User Pilot

FEBRUARY 21, 2022

There are a few things that your product and development teams need to get ready before you show your product to the world and start filling your sales pipeline with leads. Do your homework and research the market you are entering. use an SEO content marketing strategy. showcase your product with a demo.

SaaS 98

SaaS Sales Recruiting Onboarding Advertising 98

OpenView Labs

JUNE 16, 2020

The best companies are tweaking sales systems, adjusting their go-to-market strategy and rediscovering customers’ needs as they evolve. Experimenting with product/market fit. Pivoting sales to meet buyers. Regardless of how busy you are or slumping sales, now is the time to have a laser focus on your customers.

Sales Hiring 54

Sales Hiring Sales Recruiting SaaS Payments Underperforming Technical Team 54

User Pilot

JUNE 19, 2024

Conduct thorough market research : Analyze your target audience, competitors, and industry trends. Gather insights to validate product-market fit, identify unique selling points, and refine your go-to-market strategy. Prioritize user feedback and testing : Involve users throughout the product development process.

Management 52

Management Sales Recruiting Sales Hiring Market Research 52

ProfitWell

OCTOBER 1, 2019

Today, Zuora's Amy Konary creates a world in which subscribers are at the core, because she knows success is no longer measured simply by products sold. Plus, Recurly raises dough, Medium talks product marketing, and Beyond Pricing helps the common folk make a buck. Or channeling market insights back to impact product roadmap.

Technical Review 40

Technical Review Sales Recruiting Airlines Subscription 40

ProfitWell

DECEMBER 4, 2019

Chorus is a leading conversation intelligence platform for sales teams. The company’s solution functions as a plug-in to video-calling services, allowing sales teams to record their business calls and extract meaningful data. Chorus’ solutions are used by world-class revenue teams at other great (SaaS!)

Business Model 54

Business Model SaaS Payments Payment Methods Payments 54

SmartKarrot

FEBRUARY 15, 2023

Set a date for newly assigned accounts’ onboarding. Reach out to accounts for checkpoint meetings and engage them proactively. First-level support for accounts that are owned. diligently keep track of every CS tool action. developing your product expertise and improving your customer education methods.

Technical Review 19

Technical Review Customer Success Development Team Review Systems Review 19

ProfitWell

SEPTEMBER 30, 2019

How he thinks about product-market fit. It’s trial and error, word of mouth, reviews. So far—I’ve heard mixed reviews.". But how misaligned are venture capitalists in the private market and stock traders in the public? In this segment, he advises we avoid the traditional sales model in our voyage to greatness.

Startup 40

Startup Technical Cofounder Sales Recruiting Healthcare 40

Natalia Luneva

NOVEMBER 17, 2021

It depends on your personal ambition, the kind of company you want to build, how big the market opportunity is and the market dynamics. The next steps for a SaaS Company that has product-market fit, lots of paying customers and is ready to raise a seed round. You basically want to run it like a sales process.

Sales Recruiting 40

Sales Recruiting Venture Capital Technical Review Investment 40

SmartKarrot

JULY 4, 2022

Develop and implement tailored and proactive customer programs that provide continued value to the customer and drive long-term account growth. Work closely with sales to align on strategies, renewal forecasting, coverage plans, and account opportunities (i.e., Review data and usage patterns to ensure customer ROI.

Customer Success 19

Customer Success Sales Recruiting Technical Review Systems Review 19

SmartKarrot

OCTOBER 14, 2022

Role: Head of Customer Experience Location: Remote, New York, NY, US Organization: Oden Technologies As a Head of Customer Experience, you will be hiring, leading and retaining customer success talent responsible for driving value delivery for the customers. Co-owning the upsell and renewals of current customers with the Sales Team.

Customer Success 19

Customer Success Sales Recruiting Sales Hiring Technical Review 19

SmartKarrot

DECEMBER 26, 2021

Their role is to unify the different fragmented sections, Silos, across the customer’s journey to create a fiction-free, productive, and delightful user experience. It would be justified to say that the manager’s profile should be multi-dimensional and come from different sales backgrounds.

Technical Review 11

Technical Review Management Systems Review Sales Recruiting 11

SmartKarrot

JULY 27, 2021

Partner with the CS leaders to recruit, develop, and train their teams. Provide due diligence and CS strategies for new potential company investments. Leveraging our collective technical expertise in AWS to help our customers succeed. Work closely with Sales to identify growth opportunities and manage renewals.

Development Team Review 10

Development Team Review Technical Review Customer Success Systems Review 10

SmartKarrot

JUNE 16, 2021

Role: Customer Success Director Location: Waltham, MA, US Organization: Evolv Technology As a Customer Success Director, you will attract, hire, coach, and retain the highest quality customer success managers. Identify expansion opportunities and partner with sales to successfully close such opportunities. Establish and manage?relationships

Customer Success 10

Customer Success Sales Recruiting Sales Hiring Technical Review 10

SaaStr

MARCH 10, 2020

That was the most over the top entrance that the sales leader for a company that moves boxes around the world has ever gotten. So we did about 442 million in sales last year. So the largest vendor of software in our industry is a company called Wise Tech. The top 25 freight forwarders combined to do 100 billion a year in sales.

Scale 268

Scale Sales Hiring Sales Recruiting Scaling 268

SaaStr

JUNE 10, 2020

Second, product market fit. And one thing I’ll say about tech companies is that in a time like this what is going to get us out of this is technology. He’s always been in tech over 30, 40 years. And he said, “Product and engineering are going to build this weekend. Meagen, sales.

Travel 232

Travel Scale Marketing Outsourcing Services 232

Incredo

NOVEMBER 1, 2019

Do you want to grow your SaaS sales team and improve your processes? maintain healthy atmosphere in your Smarketing team, make smart choices regarding your SaaS sales model, strategy, pricing, . build smoother connections both with your prospects through optimized sales process. And from SaaS sales models to SaaS pricing.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

SaaStr

AUGUST 20, 2020

343: Kyle Parrish is the Head of Sales @ Figma, the company that helps teams create, test and ship better designs from start to finish. In Today’s Episode We Discuss: * How Kyle made his way into the world of SaaS and sales and came to be Head of Sales at one of the fastest-growing companies in Figma. What worked?

Sales Hiring 267

Sales Hiring Sales Recruiting Scale Sales 267