Remove Retention Remove Software Development Remove Underperforming Technical Team
article thumbnail

Okta’s Playbook to PLG, Developer Experience, and Enterprise ARR

SaaStr

Okta’s VP of Engineering, Monica Bajaj, and Senior Director of Platform Product Marketing, Priya Ramamurthi, share Okta’s playbook to PLG, developer experience, and Enterprise ARR. PLG ensures your product is doing the work for you in terms of customer advocacy, acquisition, and retention. Let’s start with product-led growth (PLG).

article thumbnail

Mental Models to Help You Grow

Sales Enablement, SaaS and Growth

Companies which don’t use mental models risk unleashing mayhem with poor choices or becoming bloated and bureaucratic by reducing the volume and speed at which decisions are made - both scenarios are undesirable and will impact growth. OKRs are a useful mental model - they make it crystal clear what people and teams should be striving for.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Buying your next SaaS app: Get answers to 7 key InfoSec questions

BetterCloud

This is why security teams require SaaS security assessments. It gives the bad actor access to a users browser, hijacks the session, and then redirects the user to malicious sites. Stolen credentials: Stealing user access permissions or exploiting weak passwords, is another threat to all organizations. But whats in them?

article thumbnail

How to Conduct a Root Cause Analysis in SaaS: Step-by-Step Process

User Pilot

This guide breaks down a simple, step-by-step RCA process designed for SaaS teams. So if you find that most of the drop comes from the new user retention rate , you now know the problem might come from the primary onboarding process. software development) to identify causal factors of a specific problem. Path analysis.

article thumbnail

Product Analytics Guide for SaaS Products

User Pilot

We finish with an overview of product analytics tools that your team can benefit from. Product analytics are used not only by the product team but also by the customer success and the marketing team, as well as UX designers and devs. As a result, product teams are able to make quicker decisions.

article thumbnail

Navigating Your SaaS Transition: 5 Insights From Stardock’s Experience With FastSpring

FastSpring

As the VP and General Manager of the Stardock Software division, Brad led his team through this process and has learned some valuable lessons about doing it as strategically and easily as possible. The best way I can describe my job is trying to decide what advice is bad advice,” he told us. And I would say that was bad advice.”

Payments 157
article thumbnail

Choosing a Customer Retention Software? 5 Points To Consider

CustomerSuccessBox

Why choosing the right Customer Retention Software has become so important for B2B SaaS Business? To know the answer, let’s have an overview of how customer retention works for B2B SaaS Business. This is where B2B Customer Retention software becomes imperative for a growing subscription business. Account Health.