This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
As Checkr follows usage-based pricing, it’s a transactional business that needs to be managed differently than a typical subscription SaaS model since they only earn revenue when the customer is using the product. ” Quickly, Lindsey found that comp plans weren’t aligned with Checkr’s revenue goals and incentives.
So, you should think about it the same way and use it intentionally to drive growth, revenue, or whatever else, but think about it more than something you set at once and forget. But if you’re trying to maximize revenue, you have to find the revenue maximization point.
The problems were clear: Poor churn rates among price-sensitive SMB customers Anemic expansion revenue with limited upsell opportunities Rigid pricing that didn’t scale with customer growth Single-product focus limiting expansion paths By their IPO filing in August 2014, HubSpot had improved to 88.6% The result?
Dear SaaStr: What is a Normal Commission for an Account Exec as a Percentage on Revenue of a Deal? All-in, including base salary and bonuses, the total compensation for an AE usually ends up being about 20-25% of the revenue they close annually. This is pretty standard for inside sales reps working on mid-market or enterprise deals.
Designed for software leaders, this playbook outlines how to harness the full power of a payments strategy to drive substantial revenue and enhance the overall customer experience.
They know they’ll need an ever-expanding team to hit compound revenue targets—2 reps, then 4, then 8, then 16, and eventually 64 or more. The 90-Day Revenue Test While 30 days is enough to evaluate their hiring decisions, you should see clear revenue improvements within 90 days (or one full sales cycle).
Revenue Growth : $289.2M (2019) → $400.3M (2020) IPO Valuation : $8.3 billion Business : Construction management software Procore demonstrated steady growth with revenue increasing from $289.2 For the 12 months ending July 31, 2024, ServiceTitan reported $685M in revenue, reflecting year-over-year growth of 24%.
By Inga Broerman Overcoming Revenue Leakage with Smarter Billing Practices Revenue leakage is one of the most insidious challenges subscription-based businesses face. Whether through pricing errors, missed renewals, or incomplete billing processes, these small inefficiencies can add up to significant lost revenue over time.
Managing revenue operations (RevOps) in a SaaS company is all about aligning sales, marketing, and customer success to drive growth efficiently. Build a single source of truth for all revenue-related metrics—pipeline, churn, CAC, LTV, NRR, etc. Focus on Net Revenue Retention (NRR) NRR is the most important metric in SaaS.
In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase.
They prioritize revenue growth, market share and profit maximization differently. Maximization (Revenue Growth) - maximize revenue growth in the short term. Many mid-market software companies price with the goal of revenue maximization, negotiating for the highest possible price in each sale.
Just not as quickly as overall revenue growth. #4. A third of revenue is from outside the Americas. #5. But it’s clear that it’s still in the investing phase, and increasing spend in sales & marketing.
The Numbers Tell the Story: Monday.com Q1 2025 : 30% growth, $282M revenue Asana 2024 : Single-digit growth, struggling with churn Mostly Same Product Category, Mostly Different Customers Both companies build “work management” software. At Least Right Now. Look at Monday.com vs Asana.
VCs can only invest in folks that can hit $100m+ in revenue or more in 7–10 years. It’s just too competitive today. No one wants to fund a “great business guy” without an A+ CTO there as well. #6. Not growing quickly enough. If you’re not even close to that pace, 99% of VCs won’t invest. No, It’s Not Any Harder to Get Funded Today.
Ever wondered who gets a share of that 3% credit card transaction fee? This guide explains how that fee is divvied up and how SaaS companies are becoming a more important player (gaining a larger share) by embedding payments into their solution.
5 Interesting Learnings: The Core 5: Revenue & Growth Metrics 1. These 4,870 customers likely represent 70%+ of revenue despite being <25% of total customers. International Revenue as a Growth Vector Indicator The Numbers : International revenue represents ~20% of total ($141M of $688M in Q1) The Learning : At $2.6B
Former Head of Revenue at BILL and HubSpot Americas leader Michelle Benfer recently joined us on a SaaStr Workshop Wednesday share her insights on one of the most critical roles in any SaaS organization: the frontline sales manager. Driving revenue through acquisition, expansion, and retention. Shaping and maintaining company culture.
And more importantly, revenue and user growth that is accelerating at scale. million seed round led by SaaStr Fund , they were already live with 100 apps and had crossed $1 million in tracked revenue. A huge congrats to @RevenueCat to adding $50m at a big valuation increase to its Series C! By the time they raised their $1.5
A rough yardstick is that most enterprise-focused SaaS companies tend to get about 8%-10% of their revenues from professional services. A few data points: At $800m ARR, Qualtrics was still getting 25% of revenue from professional services. At $500m ARR, OneStream gets about 8% of its revenue from professional services.
If you are a vertically focused software company and hate giving up a big piece of your revenue pie to third parties, explore becoming a payment facilitator. Transform your business by increasing your revenue share, taking control of your merchant’s experience, and owning your risk management decisions.
At $549M quarterly revenue (22% YoY growth), they’re proving something important: you CAN still grow 20%+ at massive scale. The Atlas Flywheel: How 72% Revenue Mix = Compound Advantages The Numbers: Atlas (cloud) revenue grew 26% YoY and now represents 72% of total revenue.
Where Veeva Stands Today (2025) The results of these early learnings: $2.75B+ annual revenue (2025) – from $129M at IPO in 2013 $45.9B revenue growth year-over-year 2013 IPO : $129.5M revenue growth year-over-year 2013 IPO : $129.5M market cap – up from $2.4B net income, 111.5% net income, 111.5%
HubSpot has twice the revenue (and thus twice the ARPU), but also was founded 6 years earlier. Customer Base : ~258,000 customers across 135+ countries Revenue : $2.63 Customer Base : ~258,000 customers across 135+ countries Revenue : $2.63 Let’s look at where both companies stand today: HubSpot ARR : $2.7B
So we ran a similar survey , and it showed similar results — so far at least: As you can see above, only 3% of you have generated real revenue from AI SDRs. Tons of B2B companies deploying AI SDRs already, but few deals closed so far. 83% of you haven’t gotten anything from AI SDRs.
As software companies become a larger part of the payments world, you will have to determine how much of a role you want to play and how far up the payments revenue food chain you want to go. By becoming a Payment Facilitator, you gain more control and ownership of the payment functions and keep a larger share of the payments revenue pie.
Palantir didn’t just beat expectations—it crossed the $1 billion quarterly revenue milestone for the first time, posting 48% year-over-year growth that left analysts scrambling to raise their models. Revenue hit $1.004 billion versus the $940 million expected. billion in revenue—well above the $2.55 Revenue hit $760.9
Today, we capture on average approximately 1% of our customers’ GTV as revenue from their subscription to and current usage of our products. ” How ServiceTitan Makes Money From the S-1: “We have two general categories of revenue: (i) platform revenue and (ii) professional services and other revenue.
Meet Wyatt Jenkins: From Construction Sites to Chief Product Officer If you want to understand how vertical SaaS companies scale to $1B+ in revenue while staying true to their customers, there’s no better person to learn from than Wyatt Jenkins, Chief Product Officer at Procore Technologies.
Even With a Big Enterprise Push for Years, 60% of Revenue Still From Mid-Market and SMB RingCentral closed 20 $1M+ TCV deals last quarter. of revenue in 2021 to 15.7% 16,000 Channel Partners A very large percent of RingCentral’s revenue comes from the channel. Fast forward to today, it’s at: $2.43
As software companies become a larger part of the payments world, they will have to determine how much of a role they want to play and how far up the payments revenue food chain they want to go. By becoming a PF, they gain more control and ownership of the payment functions and keep a larger share of the payments revenue pie.
Quick Stats: Founded: 2005 (20-year-old company) 2024 Revenue: $285M (up 25% YoY from $228M in 2023) Q1 2025 Revenue: $80.7M (up 21% YoY), $323M annualized run rate Profitability: $1.8M It’s a signal that vertical SaaS platforms with sticky revenue are back in favor with sophisticated buyers. revenue, with average at 6.0x
It’s not always true that if you triple your product count, you triple your revenue. 3+ Product (Hub) Customers Worth 2.7x More, Pay $44k ACV on Average The math makes sense, but it’s helpful to see it clearly shown here. 3+ Hub customers pay $44k, vs. $16k for those with less than 3 products. But it is at HubSpot. #8.
Beyond the obvious metrics of explosive revenue growth (48% YoY at almost $1B ARR!!) Global Usage vs. Revenue Arbitrage Here’s a hidden growth lever: 85% of monthly active users are outside the US, but only 53% of revenue comes from international markets. Here are the hidden gems: 1.
Revenues Multiples Are Down Even the best public SaaS companies are worth ~10x revenue today. In 2021, they were often worth 40x revenue. And it also makes it harder to meet the “ask” of a startup that might want a much higher revenue multiple. In tech at least, there are two big issues: #1.
Caused by failed payments, this overlooked source of friction quietly erodes both customer retention and revenue. It leads to revenue losses and can be the largest source of churn, yet your company may not be taking it seriously. How is your SaaS business addressing involuntary churn?
Top-tier growth, cash-flow positive, and very durable revenue. Wall Street wants revenue that is durable. 221,000 Total Paying Customers, But 65% of Revenue From 3,200 Large Customers This is what you should see when a “long tail” engine is just working at scale. Wall Street wants revenue that is durable.
But as it went toward IPO, 50% of its revenue came from bigger, enterprise deal. And Boxs revenues are now 99% through the sales team, from 01% when it started as a pure freemium product. You dont need 100% sales-driven revenue to Go Big. They just only need to directly touch a subset of the total revenue.
Focus on Retention and Expansion The CS team’s primary job is to retain customers and drive expansion revenue. Metrics like Net Revenue Retention (NRR), churn rate, and Customer Satisfaction (CSAT) scores should be tracked from day one. This alignment can drive better retention and faster expansion revenue.
And revenue is up +55%. This potential for a decade of growth at scale here helps justify the high revenue multiple Palantir trades at. #4. When it IPO’d, commercial customers were a tiny bit of their business. Fast forward to today, they are closing 300 of them.
The longer you wait to modernize your application’s analytics, the harder you’ll eventually feel the pain of lost customers and missed revenue. When it comes to your revenue and customer loyalty, don't be reactive, be proactive. If it sounds like a daunting task, that's because it is.
Someone has to have the conviction at Day 0 it really will work, is worth all the pain and effort just to get to the first customer, the first $5 in revenue. In either case, I did two things that added real value: I made the decision, pre-validation, the idea would work. I made sure I had a great co-founder. How did Jason M.
By BluLogix Team Revenue Recognition: Ensuring Compliance and Accuracy What is RevRec and how does it impact accurate reporting for compliance and financial integrity? Schedule a demo with a BluLogix billing expert today and take the first step towards revolutionizing your revenue management.
Q1 Revenue Relative to Consensus Estimates Now let’s dive in to the financial results of Q1 starting with revenue. Beating consensus revenue estimates is the first aspect of a successful quarter. The formula to calculate this is: (Q1 ’25 revenue) / (Q1 ’24 revenue) - 1.
Our revenue team went on to be the CROs of Brex, Rippling ,Gong, so many SaaS leaders, like 10 of them. ” “I regretted it almost every day until about a year ago,” Jason answered. “The bigger mistake I made,” Jason explained “Was I didn’t realize the team wasn’t remotely done at the time.
Infinicept's PayOps™ platform helps your business onboard and manage merchants so you can generate payments revenue, control your customer experience, deliver an improved product, and increase valuation. Why integrate payments into your platform, and how does Infinicept help?
We organize all of the trending information in your field so you don't have to. Join 80,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content