The Angel VC

MARCH 23, 2016

Almost exactly four years ago I published a financial plan template for SaaS startups based on a model that I had created for Zendesk a few years earlier. The original v1 model was a very simple plan for early-stage SaaS startups with a low-touch sales model. Revenues" tab The model assumes that you have three pricing tiers.

SaaS Payments 217

SaaS Payments Headcount SaaS Payment Methods 217

Stax

MAY 30, 2024

While remote work is all the rage these days, there is still very much a need for on-site services, particularly industries like construction, healthcare, utilities, and telecommunications. This is where field service management (FSM) come in.

Payment Solutions 88

Payment Solutions Payment Services Merchant Services SaaS Payments 88

Stax

APRIL 17, 2025

These days, software is no longer just a toolits the backbone of how modern businesses operate. At the heart of this transformation is a growing ecosystem of Independent Software Vendors (ISVs) building applications that plug into broader platforms and solve specialized problems. What is an ISV (Independent Software Vendor)?

Merchant Services 88

Merchant Services Payment Solutions Payment Services Payments 88

SaaStr

JUNE 19, 2020

Christoph has invested in more than 20 SaaS startups and lives and breathes SaaS, everything from “A as in AI-enhanced B2B software” to “Z as in Zendesk”. In 2008 he became an angel investor and discovered Zendesk, Clio, FreeAgent – and his love for SaaS. Christoph Janz: So what does it take to raise capital in SaaS?

Development Team Review 185

Development Team Review Software Review Management Sales Hiring 185

Neil Patel

DECEMBER 13, 2020

Everyone I work with uses document management software, and you should too. Whether you are trying to go green, stay organized, build great looking newsletters, or meet the most stringent regulations, document management software can make a hard process much easier. For sales, this is an information gold mine.

Payment Solutions 145

Payment Solutions Payment Services Software Review Software 145

Stax

DECEMBER 20, 2023

Offering payment processing services is a move that makes sense for a lot of SaaS companies, particularly if your software helps your customers run their business. Adding payments to your suite of features and offerings enables you to provide more value to your users. What Is Merchant Underwriting?

Merchant Services 88

Merchant Services Payment Services SaaS Payments Payments 88

Payrix

SEPTEMBER 10, 2024

In the fast-evolving world of software, Embedded Payments have emerged as a crucial element for software companies aiming to grow their business, enhance customer experiences, and streamline transactions for consumers. The fintech landscape is rapidly evolving, with Embedded Finance products and services on the horizon.

Payments 100

Payments Payment Solutions Payment Services SaaS Payments 100

Neil Patel

NOVEMBER 29, 2020

Nothing scares away new business like hard-to-reach customer service or disorganized sales calls. Adopt the best call center software and you will outfit your teams with the tools they need to communicate effectively. Modern call center software is all you need to get up and running. Lots of people do. One dropped call.

Payment Solutions 144

Payment Solutions Software Review Payment Methods Software 144

SaaStr

SEPTEMBER 13, 2020

Another collection of their customers actually turned their kitchens into service offerings. They’re facilitating virtual schooling, they’re helping governments organize. The dark blue bar here is cloud as a percentage of worldwide software spend. What happens when cloud has consumed software?

Sales Hiring 232

Sales Hiring Scale Payments Cloud 232

Incredo

OCTOBER 17, 2019

Asking “what’s the typical commission for SaaS salesperson?” is like asking “how expensive should I price my SaaS product?” common software sales comp plans, 2. what factors to consider before defining your SaaS sales commission percentage. What are 5 common SaaS sales compensation models?

SaaS Payments 150

SaaS Payments Compensation Payment Services Sales Recruiting 150

Neil Patel

NOVEMBER 9, 2020

Yes, the tech giants could develop the software these micro startups are making, but by the time it’s ready for market, a competitor might have rolled a similar product out and taken all the glory. For example, HR and finance SaaS vendor Workday bought Scout RFP (a San Francisco startup with a team of 8) for $540 million.

Technical Review 144

Technical Review Payment Methods Acquisition Development Team Review 144

FastSpring

MARCH 3, 2023

Send invoices and/or payment notifications. Provide your customers with a self-serve portal where they can manage their account. To learn more about how FastSpring can help you scale quickly, sign up for a free account or request a demo today. View reports on the key performance indicators that drive revenue.

Payment Services 142

Payment Services Payment Features Merchant Services Payments 142

Incredo

OCTOBER 17, 2019

Asking “what’s the typical commission for SaaS salesperson?” is like asking “how expensive should I price my SaaS product?” common software sales comp plans, 2. what factors to consider before defining your SaaS sales commission percentage 4. What are 5 common SaaS sales compensation models?

SaaS Payments 144

SaaS Payments Compensation Payment Services Sales Recruiting 144

SaaStr

MARCH 26, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. Manual processes first. Dare I say SaaS.

Scale 160

Scale Payment Services Payment Methods Scaling 160

Payrix

FEBRUARY 21, 2024

Software companies embark on their embedded payments journey only to discover they’ve underestimated the complexity that’s involved and struggle to launch. If you’re thinking about Embedded Payments for your platform, make time to listen to this episode of the PayFAQ Embedded Payments podcast. We’ve seen it far too often.

Payments 100

Payments Merchant Services Embedded Payments Payment Services 100

SaaStr

DECEMBER 26, 2019

I’ve worked at multiple high growth SaaS businesses as a growth leader, and the data we’re seeing right now … This is from … is that CAC is increasing both in B2B and B2C, and you’re going to see how that relates, right? Guillaume : Cool. Guillaume : Alice? Alice : On our side, the resources are super limited.

Sales Hiring 189

Sales Hiring Payment Methods Payment Solutions Marketing 189

FastSpring

SEPTEMBER 25, 2018

But if you thought the same policies for collecting sales tax in physical brick and mortar stores applied to digital businesses, think again. Online stores enable customers to shop anywhere around the world, regardless of their physical location. Location is everything for ecommerce sales tax.

Payment Methods 87

Payment Methods Payment Solutions SaaS Payments Software Review 87

Baremetrics

OCTOBER 10, 2021

Here’s a demonstration provided by the backlink-building software Backlinko. Read on for our 5 tips on creating inbound links for SaaS business. Whatever marketing strategy you choose, use Baremetrics to monitor your sales data. Whatever marketing strategy you choose, use Baremetrics to monitor your sales data.

Engineering 111

Engineering SaaS Payments Payment Methods Payment Solutions 111

Stax

JANUARY 8, 2024

For SaaS companies, becoming a payment facilitator (or PayFac) offers a ton of advantages—including but not limited to—boosting retention and profitability while exercising greater control over the customer experience. However, several complex types of risks come along with this. Let’s get started.

Merchant Services 88

Merchant Services Payfac Payment Services SaaS Payments 88

Baremetrics

JANUARY 12, 2022

This article is one such list, where we take a deep dive into cash flow modeling for SaaS businesses and the software that can help you do it. These projections are built on many assumptions, from your hiring plan to your expected monthly recurring revenue (MRR) growth. Why is cash flow modeling important for SaaS?

Payment Services 95

Payment Services Payment Methods SaaS Payments Payment Solutions 95

Sales Hacker

NOVEMBER 15, 2017

With the rise of AI, new sales technology and automation at the forefront of the sales echo chamber these days, we thought we’d take a moment to bring it back to BASICS – that’s why we’ve rounded up this complete glossary of sales terms and definitions to help you remember where it all started.

Scale 105

Scale Payment Methods Sales Recruiting SaaS Payments 105

Baremetrics

NOVEMBER 9, 2021

Whether you created your SaaS product to help solve a problem you had or because you wanted some extra income, the truth is that your SaaS business is a valuable asset. Running a profitable SaaS business allows you to take control of your own schedule - some would even say your life! We’d hate for that to happen to you.

SaaS Payments 105

SaaS Payments Technical Review Development Team Review Software Review 105

Baremetrics

NOVEMBER 10, 2019

Since the original version of this post from early 2017, we’ve worked with many more SaaS companies and a common theme has been moving companies from a starter template to a more robust financial model. This model allowed me to work with dozens of SaaS startups using spreadsheets, while we built our financial modeling software Flightpath.

Deferred Revenue 111

Deferred Revenue SaaS Payments Sales Hiring Payment Services 111

Baremetrics

AUGUST 6, 2021

Although bookkeepers and accountants share some duties, for example preparing tax returns or producing the end of year financial statements, a bookkeeper’s main duty is keeping the basic, daily finances in order. This is usually accomplished with the double-entry system of accounting discussed below. Table of Contents.

SaaS Payments 105

SaaS Payments Payment Services Payment Solutions Business 105

SaaStr

JULY 8, 2020

It sounds minor or technical, but if you want to due diligence on a human being, I get to do it a few 100 times a year. We can only process so much change, and I feel like we’ve been through three worlds since early March. Aileen Lee: And so, they’re just way easier due diligence, I think.

Investment 210

Investment Technical Review Part-Time VPE Development Team Review 210

ChurnZero

JANUARY 24, 2022

Building a business from the ground up always has its challenges, but maintaining a subscription-based business can be particularly difficult due to its ongoing nature. Or what is customer-centric service ? With customer centricity, the sale of the product or service is driven by the commitment to ensure that the customer is happy.

Payment Features 98

Payment Features Subscription SaaS Payments Sales Hiring 98

User Pilot

JUNE 28, 2023

Sustaining user engagement throughout the entire onboarding process can feel like a task only large teams can achieve. Kommunicate drives sales-less product adoption through product experiments and tracking adoption rates with Userpilot. Kontentino increased user activation by 10% with an interactive walkthrough + onboarding checklist.

Onboarding 97

Onboarding SaaS Payments Payment Services Payment Solutions 97

Baremetrics

MAY 7, 2019

I was able to take that challenge off the table by consulting and severance, which enabled me to build the right product and business that became self-sustaining about a year later. The great thing about SaaS is that it’s a very cheap business to start. John Doherty of Credo. Are our incentives aligned?’ Equity Financing.

Finance 111

Finance Startup SaaS Payments Payment Methods 111

CustomerSuccessBox

APRIL 7, 2022

It’s undeniable that the SaaS model works differently and attracts revenue on a monthly or annual basis, unlike the on-premise software that deals with one-time payments. But with effective customer success, it’s possible to attain those extra gains from the SaaS revenue model. Didn’t this get you curious already?

Customer Success 98

Customer Success Payments SaaS Payments Revenue 98

Kellblog

JULY 24, 2021

I sometimes get asked about how to structure an enterprise software marketing organization and the relative roles of product marketing vs. competitive analysis. My first job in marketing, which served as my bridge from a technical to a sales-and-marketing career, was as a competitive analyst. They exist to help sales win deals.

Product Marketing 142

Product Marketing Marketing Sales Hiring Payment Services 142

FastSpring

JANUARY 8, 2019

Not only do you have to know general business and accounting concepts, but you need to understand online marketing, coding, and conversion terms to monitor and grow your business. Amazon charges fees on every sale through the Marketplace. A set of subroutine definitions, protocols, and tools for building application software.

Payment Methods 84

Payment Methods Merchant Services Payment Services Outsourcing Services 84

Sales Hacker

FEBRUARY 5, 2019

Related: The SaaS Executive’s Guide To Building A Winning Go-To Market Strategy. Aside from the areas outlined below, you need to hire or train sales reps who are capable of selling at an Enterprise level. That’s five or more months of ramp, and likely a whole year of burning cash to get the new sales team ready.

SaaS Payments 68

SaaS Payments Sales Hiring Enterprise Payments 68

Stax

AUGUST 20, 2024

Airline credit cards, payment plans for costly items, and car rental insurance are forms of embedded finance that have been around for a while. Request Quote Understanding Embedded Finance Embedded finance is the seamless integration of financial services and digital banking into conventionally non-financial business services.

Payments 88

Payments Payment Methods Merchant Services Finance 88

ChurnZero

JANUARY 18, 2024

The role of the chief customer officer has become an essential function in subscription-based business models such as software-as-a-service (SaaS), where customer retention is paramount and requires executive-level leadership. SaaS businesses, meanwhile, benefit from predictable streams of recurring revenue.

Development Team Review 52

Development Team Review Technical Review Software Review Sales Hiring 52

ProfitWell

NOVEMBER 26, 2019

And SaaS analytics play a crucial part. Find out why SaaS analytics are important, which to track, and which tools are best for your subscription business. What are SaaS Analytics? SaaS analytics are analytics specific to the SaaS subscription industry. What are SaaS Analytics? Uncover churn.

SaaS Payments 85

SaaS Payments Payment Features Subscription Technical Review 85

Aber Law Firm

APRIL 4, 2014

What to remember about Saas Reseller Agreement and SaaS OEM Agreement Models! There are essentially 3 different SaaS channel models: referral, reseller and OEM, which are documented in a referral agreement, SaaS reseller agreement and SaaS oem agreement. Referral Agreements. Reseller Agreements. OEM Agreements.

SaaS Payments 52

SaaS Payments Payment Solutions Payment Services SaaS 52

Aber Law Firm

APRIL 4, 2014

. What to remember about Saas Reseller Agreement and SaaS OEM Agreement Models! There are essentially 3 different SaaS channel models: referral, reseller and OEM, which are documented in a referral agreement, SaaS reseller agreement and SaaS oem agreement. Referral Agreements. Reseller Agreements. OEM Agreements.

SaaS Payments 52

SaaS Payments Payment Solutions Payment Services SaaS 52