SaaStr

FEBRUARY 2, 2025

Her company specializes in API integration platforms that enable SaaS companies to launch integrations faster and automate complex business processes. The post Where AI Really Matters in Vertical SaaS With CEOs of Owner, Alloy Automation, and DoNotPay appeared first on SaaStr.

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AI Technical Review Artificial Intelligence Systems Review 225

SaaStr

FEBRUARY 26, 2025

Dear SaaStr: Should SaaS Startups Really Have CROs or COOs? Theres no way a SaaS startup needs a CRO or COO or other C-level Officers Without a Clear, Single Functional Area to Own Until $40m-50m+ in ARR. As weve all gotten more experienced in SaaS, weve specialized more. Is That Too Many Management Layers? Specialization.

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Sales Hiring Startup Management SaaS 211

SaaStr

DECEMBER 8, 2021

So if you haven’t noticed, public SaaS stocks have taken a big tumble recently as the market has gotten nervous about expensive SaaS and Cloud stocks. Let’s take a look at the state of the “pandemic boom” and SaaS, and we’ll see things … are varied. A Tale of Two Trends. It Depends.

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Trends Merchant Services SaaS Cloud 310

SaaStr

JANUARY 8, 2025

So the overall “project management” space has seen widely disparate impacts from the SaaS partial downturn of 2022-2024. SaaS that sells to B2B companies, and SaaS that sells to the Rest of the World. This isn’t unqiue to Asana, it’s true of many SaaS leaders at scale, from Zoom to Shopify.

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AI B2B Scaling Trends 304

SaaStr

FEBRUARY 2, 2024

Jason now has 5 investments at $200m+ ARR that are all cash-flow positive (which is necessary today), and there’s one clear trend he’s seen in today’s new efficient world: The New Normal is 700 Employees at $200,000,000 in ARR (or $300,000 per employee) at the average public SaaS company. “Don’t hire the broken.

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Sales Recruiting Trends Sales Hiring Software Review 315

SaaStr

MAY 20, 2024

Still, one of the top mistakes every top founder says is this: “I Should Have Acted on Bad Trends Earlier.” It can take years for some SMB SaaS companies to hit and cross 100% NRR, for example. Falling Behind The Competition (For Real) We worry a bit too much about competition in SaaS. Nothing is static.

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Trends Scale Sales Hiring Venture Capital 315

SaaStr

JULY 21, 2023

Vendr has its latest SaaS trends report out here and one metric I find very helpful is the State of Discounting. And ties to our general survey a little ways back: The post Vendr: The Average SaaS Discount is About 10%, And Trending Down appeared first on SaaStr. 10%-15% is where most of us land, typically.

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Trends SaaS Metrics Data 246

SaaStr

DECEMBER 31, 2024

We’re on the top 1% on Spotify overall and just added video there, and our YouTube has become a great stream of the best of the best in SaaS, Cloud and AI. From Zero to Hero: How to Dominate Outbound SaaS Sales with Rippling and Sam Blond #4. It’s been a great year for SaaStr videos and podcasts.

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Cloud AI Startup Trends 263

SaaStr

JULY 21, 2021

I still can’t believe, even today, 90% of SaaS companies post $5m ARR don’t have a Customer Marketing function. The post 7 Top Trends in Customer Success to Learn From, and Maybe Emulate appeared first on SaaStr. You need one. More on that here. Maybe try that. You Aren’t Doing Enough Customer Marketing.

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Customer Success Trends Retention Metrics 359

Tom Tunguz

OCTOBER 22, 2023

On November 8th, I’ll share my 10 Top Trends in Data & AI at the IMPACT Summit. SaaS applications use the cloud data warehouse as a reading & writing database. If you’re interested to hear about these trends, register here for the virtual event. Metrics layers unify the data stack. I’ll be scoring them!

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Trends AI Data Cloud 272

SaaStr

APRIL 30, 2022

So now that we’ve been doing our 5 Interesting Learning series on public SaaS companies for a while, we can pull out a number of trends. Maybe the most jaw-dropping is just how fast the top SaaS and Cloud leaders grow … at $1 Billion in ARR. The average SaaS leader grows almost 60% (!)

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SaaS Cloud Trends Revenue 362

SaaStr

JANUARY 8, 2025

As Checkr follows usage-based pricing, it’s a transactional business that needs to be managed differently than a typical subscription SaaS model since they only earn revenue when the customer is using the product. Some key findings included: Bookings to revenue conversion rates were significantly below target.

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Revenue Scale Sales Hiring Compensation 296

SaaStr

JANUARY 25, 2021

It’s especially valuable in terms of market sizing and trends, because they do the work. Gartner has increased its estimates for global enterprise and IT spend for 2021 and 2022, with Enterprise Software and SaaS the biggest beneficiary, projected to grow a stunning 10.2% And the answer in the next few years? Be part of it.

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SaaS Enterprise Cloud Trends 362

SaaStr

OCTOBER 2, 2023

And 1 Big Party with Cheat Codes and Anabel Englund But much more than that, we dig into the data even more to uncover the latest event trends prevalent at SaaStr: First, on the attendee side, 34% of attendees attended as a team. So who’s coming with?

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Trends New CTO CTO Data 276

SaaStr

JANUARY 17, 2025

At SaaStr Annual’s AI Summit, we asked product leaders from some of the fastest-growing SaaS companies to share their insights on navigating the AI revolution while scaling multi-product strategies. For SaaS companies, this presents both a challenge and an opportunity to reimagine their products for the AI age.

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AI Cybersecurity User Experience Scaling 263

SaaStr

DECEMBER 28, 2023

Shopify, Canva, Monday and tons of other SaaS leaders less focused on tech and startups had big years. But overall, overall … well SaaS and Cloud growth hit record lows per the BVP Cloud Index: As you can see, even though 2022 was a tough year in the public markets and for valuations, revenue growth still held up reasonably well.

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Azure Cloud SaaS Trends 350

SaaStr

AUGUST 26, 2024

So I wouldn’t call it a trend, at least not yet. There have been only 3 SaaS IPOs since 2021 … a long, dry spell. More here: 5 Interesting Learnings from OneStream at $480,000,000 in ARR I’m not saying this is a trend. More perhaps a coincidence. But it is interesting. And 1 was basically bootstrapped. #1.

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Venture Capital SaaS Trends Scaling 317

SaaStr

NOVEMBER 4, 2021

The “Rule of 40” is one of the most commonly cited valuation benchmarks in SaaS for both public and private companies. The SaaS “Rule of 40” has gained popularity due to its simplicity, requiring only two common financial metrics to be added together. What Is The SaaS “Rule of 40”?

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SaaS Technical Review Benchmarks Azure 319

SaaStr

AUGUST 22, 2021

A few metrics really stood out to me this year: Their “Cloud 100” top private Cloud and SaaS companies are now worth on average a stunning $5.2B. SaaS is scaling faster than ever. We’ve all seen this, but the trend is accelerating. The SF Bay Area is still the HQ for the majority of public SaaS companies today.

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Cloud Scale SaaS Acquisition 336

SaaStr

SEPTEMBER 16, 2024

So the past 24 months have been such an odd time in SaaS and Cloud. But here’s the thing, at a macro level, there is no big downturn: SaaS and Cloud spending are still up a massive 20% this year Folks taping into the trends where spending is up are on a tear. The dollars are still there for SaaS spend.

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SaaS AI Cloud Trends 330

SaaStr

MARCH 11, 2022

Put differently, if you look at multiples of revenue for top SaaS and Cloud companies above from 2014-2022, you could come to one of (at least) two conclusions today: Conclusion #1: Q2’20-Q4’22 Cloud Revenue Multiples Were a Covid Anomaly. But those days are behind us, for most of us. I mean, Snowflake is growing 110% at $1B+!

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Scale SaaS Cloud Pricing 329

SaaStr

FEBRUARY 1, 2022

We’ve been doing the 5 Interesting Learnings at SaaStr for quite a while, looking at many of the public SaaS leaders and pulling out the top learnings for founders and SaaS execs. And it’s the true magic in scaling SMB SaaS. The post 20 Interesting PLG Learnings from The Leaders in SaaS appeared first on SaaStr.

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Scale SMB SaaS Scaling 363

SaaStr

MARCH 27, 2023

Capchase Co-Founder & CEO Miquel Fernandez and 01 Advisors VP Kristen Clifford use data to show us what differentiates the best SaaS companies from the rest. The top SaaS companies are growing really fast, roughly at twice the rate of their peers. As a refresher, the rule of 40 is a measure of sustainable growth for SaaS companies.

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SaaS Payments Technical Review Software Review Venture Capital 246

SaaStr

JUNE 26, 2022

In many segments, competition-to-the-almost-death seems the norm in SaaS. I’ll admit at first I struggled to make sense of it, but once I came to Adobe and learned that the Omniture guys were just as competitive as Ellison, even with Josh James long gone, I realized it was The Way of the SaaS Universe in many categories.

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Strategy Scale SaaS B2C 70

ChurnZero

JANUARY 6, 2025

” So what 2025 customer success trends can we anticipate? We asked ChurnZero’s network of expert partners and SaaS thought leaders to weigh in. Trend 1: Customer teams strengthen their revenue focus. Trend 2: AI and automation become transformative. Trend 3: Customer teams double down on outcomes and value.

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Trends Customer Success Scale SaaS 52

SaaStr

DECEMBER 9, 2022

So look, very few, if any, SaaS or Cloud companies are out there saying times are easier now than 12 months ago. Overall, growth rates have come down for most public SaaS companies since 12 months ago. But the thing is, the underlying trends that power SaaS and Cloud are still here and as strong as ever. Probably none.

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Cybersecurity SaaS Cloud SMB 315

SaaStr

JANUARY 17, 2021

In theory, many things can kill a SaaS startup after $4m-$5m ARR. In theory, many things can stop a SaaS startup after $4m-$5m ARR from getting to $100m. But I’ve now looked into almost 20 SaaS companies that stalled out somewhere in the $20m-$40m ARR range. Then, segment your NPS and CSAT, so you can see the trend s.

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SaaS Venture Capital Churn Branding 363

User Pilot

MARCH 9, 2025

What is customer research in SaaS? For SaaS companies, this “listening” can take many forms to learn how users interact with their product and uncover areas for improvement. For SaaS companies, this “listening” can take many forms to learn how users interact with their product and uncover areas for improvement.

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SaaS Social Media Interviewing Scale 83

SaaStr

SEPTEMBER 29, 2023

So a lot of folks on social media talk about more work-life balance in SaaS, and I totally get it. I’m not sure where this trend will keep going. Right now, I’m not sure, But it does seem to be a trend. Is It Part of the New World of SaaS? Every month, every quarter, the number needs to go up in sales.

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Scale Social Media SaaS Startup 313

SaaStr

DECEMBER 18, 2024

How do you know when you’ve reached product-market fit in SaaS? Question #3: How do you know when you’ve reached product-market fit in SaaS? ” “Word of mouth is ultimately the only way you can build a great product in SaaS,” Jason emphasized. That’s when you put fuel on the fire.”

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Venture Capital Scale Sales Hiring Startup 262

SaaStr

MARCH 10, 2023

The SaaS Capital Index from SaaS Capital had a nice summary this week of the 3 low points we’ve seen in SaaS multiples, and this chart puts things in great context: As you can see above, in the early days of SaaS … it was tough to be a public SaaS company. It was just too hard to make money at 4x ARR.

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SaaS Trends Enterprise Revenue 295

Sales Hacker

FEBRUARY 7, 2025

SaaS pricing isn’t static – it’s a living strategy that grows with your company. From your first paying customers to enterprise domination, here’s how successful SaaS companies level up their pricing game to maximize growth and profitability at every turn.

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Pricing Scale SaaS Technical Review 111

Tom Tunguz

JULY 10, 2024

We can observe the market trends today across some of the larger SaaS companies who offer AI pricing. AI products offer productivity gains. But greater productivity may reduce the demand for seats over time, ultimately decreasing the size of software markets. Company Product Base Price AI Price Ratio Github Github Enterprise 21 10 0.67

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AI Pricing Sales Hiring Strategy 267