SaaStr

SEPTEMBER 14, 2023

In this Ask Me Anything Part 1, Lemkin answers the questions: Many VCs talk about funding, yet you’re so focused on sales. Question #1: Why Are You So Focused On Sales When Other VCs Are Focused On Funding? That VP of Sales came out of Salesforce. Lemkin’s Hail Mary was hiring Brendon Cassidy when that first VP of Sales quit.

Outsourcing Services 291

Outsourcing Services Sales Hiring Scale Sales Recruiting 291

SaaStr

OCTOBER 26, 2023

Co-founder and CEO at Greenhouse, Daniel Chait, sits down with SaaStr CEO and Founder Jason Lemkin to share what’s new at Greenhouse, a successful recruiting software company at $200M in ARR today. A Multi-Segment Strategy You have to be intentional in your strategy to solve for the long tail. He ran from the term.

Sales Hiring 286

Sales Hiring AI SMB Scale 286

OpenView Labs

DECEMBER 16, 2019

So if scaling your sales organization is a priority in 2020, here are the things you need to be aware of to make sure you do so successfully. In my experience both as a salesperson and as a recruiter, it’s primarily been four things: They want the work they’re doing to matter to them. Hiring sales leaders will get harder.

Sales Recruiting 53

Sales Recruiting Sales Hiring Scale Trends 53

ChurnZero

NOVEMBER 26, 2024

This is a guest article by Swati Garg , founder and CEO, Melo Associates , and Lindsay Lynch , senior recruitment consultant, Melo Associates , a recruitment firm focused on customer success hiring for SaaS and tech companies nationwide. Staying current with industry trends and emerging technologies.

Technical Review 52

Technical Review Sales Recruiting Customer Success Sales Hiring 52

Intercom, Inc.

FEBRUARY 6, 2020

It might be the same core product, but it’s a completely different strategy. When Yvonne joined in 2016, the business unit consisted of just 10 people across product, engineering, sales, and marketing. Turning a sales objection into a unique differentiator. So what are the learners demanding on the marketplace?

Marketplace as a Service 243

Marketplace as a Service Scale Sales Recruiting Business 243

Sales Hacker

JANUARY 28, 2021

That idea might sound crazy, but it’s actually part of a new trend sales organizations are using to hit their revenue targets. Social selling is a way for sales professionals to use social media platforms to connect with prospects and start building relationships. LinkedIn Profile Tips for Sales Reps.

Sales Recruiting 130

Sales Recruiting Technical Review Sales Hiring Software Review 130

Intercom, Inc.

NOVEMBER 17, 2021

Every tech company wants to be more “data-driven”, to ensure their decisions are shaped by a robust customer understanding – a picture of their customers’ past, present, and future needs that can inform long-term company strategy. What are customers’ underlying reasons for spending more time on a specific page?

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Sales Recruiting Sales Hiring Interviewing Trends 156

Sales Hacker

JUNE 11, 2018

Once again, Salesforce presents a strategic look into the rapidly shifting world of sales. The third edition of the widely anticipated State of Sales report surveyed more than 2,900 sales professionals and leaders from around the world. Here’s a quick sneak peak of their sales research report. Top Sales Metrics.

Sales Recruiting 83

Sales Recruiting Artificial Intelligence Trends Sales Hiring 83

ChurnZero

JANUARY 13, 2023

However, it’s tough to predict the future alone — so we asked Customer Success leaders across the industry to share their top trends for 2023. Here are 12 predictions and trends your team can take advantage of now to make a big impact this year. It’s about time CS gets the same attention as sales.

Trends 98

Trends Customer Success Sales Hiring Artificial Intelligence 98

Sales Hacker

JULY 25, 2022

Here’s the thing about driving a car — and about running a sales org: Bumps in the road are inevitable. One of the best ways to ensure every part of your engine is running smoothly is to build sales performance dashboards for everyone on your team. What is a sales performance dashboard? What is a sales performance dashboard?

Sales Recruiting 117

Sales Recruiting Engineering Revenue Sales Enablement 117

Sales Hacker

DECEMBER 30, 2020

B2B sales is always changing, but nothing could’ve quite prepared us for the wild ride that 2020 ended up being. While most of us have settled into the new normal and the challenges that come with it, sales leaders are looking ahead with uncertainty. Best Sales Statistics to Know in 2021. Short on time? What this means for you.

Sales Hiring 134

Sales Hiring Sales Recruiting Underperforming Technical Team Revenue 134

Sales Hacker

FEBRUARY 28, 2020

Social selling became a buzzword around 2014 in the sales industry, and it’s already becoming outdated and ineffective for teams that use LinkedIn as just another inbox. 2020 is the era of pivoting your Linkedin strategy from social selling to building a digital presence by publishing valuable content that reaches the right audience.

Strategy 115

Strategy Sales Recruiting Sales Hiring Social Media 115

Sales Hacker

JANUARY 30, 2023

The first goal of sales at a startup isn’t to bring in revenue — it’s to get customer feedback. I’ve used our sales process to iterate our way to product market-fit and wanted to share what I’ve learned along the way. Use sales conversations as a tool to get product feedback. So how do you get there?

Sales Recruiting 121

Sales Recruiting Product Marketing Scale Sales Hiring 121

Sales Hacker

AUGUST 13, 2024

The importance of post-sale marketing and customer lifecycle management. Applying B2C marketing strategies to enhance B2B customer engagement and retention. Emerging B2B marketing trends, including SMS as a core communication channel. Most recruiting firms fill an order, but IPS is a different breed of search firm.

AI Search 123

AI Search Sales Recruiting AI ChatGPT 123

Sales Hacker

OCTOBER 19, 2022

Sales compensation planning can be a tricky beast to tame — but know that you’re not alone. I asked 12 incredible sales leaders across the SaaS industry to share their biggest challenges with comp planning and how to overcome them. Related: New to sales compensation planning? Top 10 sales compensation challenges.

Compensation 126

Compensation Sales Recruiting Sales Finance 126

Sales Hacker

DECEMBER 17, 2024

Strategies for building relationships with PR outlets, reporters, and analysts. 15:41) Scaling Twitter’s ad business and managing hyper-growth. (26:54) 49:07) The effectiveness of small group events in go-to-market strategies. (31:55) 15:41) Scaling Twitter’s ad business and managing hyper-growth. (26:54)

Scale 103

Scale Engineering Acquisition Scaling 103

Sales Hacker

NOVEMBER 3, 2020

At Sales Hacker, our Community Leaders help build relationships with our members. Add them to your network and give them a warm welcome, because you’ll be seeing them all over Sales Hacker in the coming months! WHY SALES HACKER? Sales Hacker provides a network of sales professionals dedicated to helping others in similar roles.

Scale 128

Scale Sales Recruiting Sales Hiring Sales 128

User Pilot

MAY 20, 2024

The article shares 20 actionable customer retention strategies for your SaaS! Retention makes businesses more profitable by reducing the CAC and making account expansion easier. Here are 20 strategies to improve customer retention: Share customer testimonials and well-known customers to provide social proof and build trust.

Retention 105

Retention Strategy Sales Recruiting Scale 105

Sales Hacker

JANUARY 22, 2020

If you think sales is a simple job, I have a few hundred professional connections who would like a word with you. By mastering your sales interview questions. As a longtime recruiting leader, I’ve worked with countless hiring managers looking to fill sales roles , and I’ve had a firsthand look at their interview process.

Sales Hiring 105

Sales Hiring Interviewing Underperforming Technical Team Sales Recruiting 105

SaaStr

JULY 4, 2019

Matt Schatz is SVP of Sales at WPEngine, responsible for defining and executing the global sales strategy. Matt has nearly two decades of senior leadership experience in sales and customer growth, specifically for technology companies with customers around the world including Bazaarvoice, CityVoice and Rackspace.

Sales Hiring 219

Sales Hiring Scale Engineering Sales Recruiting 219

Sales Hacker

NOVEMBER 17, 2022

If you’re looking to move up the ladder into a sales leadership role, your resume is key to getting your foot in the door. Related: 8 High-Paying Sales Jobs (And How to Get Them). While you might be tempted to pack your resume with as much information as possible, this is not an effective strategy. Identify market trends.

Leadership 106

Leadership Sales Recruiting Sales Hiring Sales 106

Sales Hacker

DECEMBER 19, 2022

As the president of Sales Xceleration, a firm specializing in assessing and implementing sales strategy , sales processes, and sales execution to drive growth, I’ve seen how job hopping can affect otherwise stable sales teams. But also the cost it has on their careers — and your sales team.

Sales Hiring 107

Sales Hiring Underperforming Technical Team Sales Recruiting Compensation 107

Sales Hacker

JANUARY 23, 2018

Before we get into our 2017 recap and 2018 road map, I wanted to provide some quick background on how Sales Hacker came to be. How It All Began: The Story of Sales Hacker. I can’t believe it’s been 4 years since we threw our first Sales Hacker Conference in September of 2013. 2014: Full Time on Sales Hacker.

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Sales Recruiting Scale Sales Hiring Sales 109

Incredo

NOVEMBER 21, 2019

Have you noticed one of the latest and growing trends in the worklife? If sounds like this topic can help you generate more SaaS sales with less risk, we are starting! In reality, creating collateral for affiliates, recruiting, training and motivating affiliates takes a lot of effort.

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SaaS Payments Payment Methods Merchant Services Sales Recruiting 139

Sales Hacker

APRIL 19, 2022

In this article, I’ll outline the principles of compensation design , how to build sales compensation plans , and include resources to set OTEs and quotas that keep your reps happy and hungry for more. Why Sales Comp Planning is Key to Rep Retention. Who should be responsible for sales compensation planning?

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Compensation Sales Recruiting Sales Hiring Retention 98

User Pilot

SEPTEMBER 14, 2023

It’s important to define and execute a clear user segmentation strategy for a number of reasons: customer segmentation helps you personalize in-app experiences, improve retention , and drive product success. Segmentation has been proven to improve a vast range of product success metrics (not just sales efforts).

Sales Recruiting 105

Sales Recruiting Strategy Onboarding Churn 105

User Pilot

JULY 22, 2023

What is a land and expand strategy? In this guide, we’re going to show you how a land and expand strategy can help you grow your revenue generation from existing clients by deploying a foot-in-the-door approach with your sales team! What is the land and expand sales strategy? How do you get started?

Strategy 96

Strategy Sales Recruiting Customer Success Acquisition 96

Sales Hacker

NOVEMBER 15, 2017

With the rise of AI, new sales technology and automation at the forefront of the sales echo chamber these days, we thought we’d take a moment to bring it back to BASICS – that’s why we’ve rounded up this complete glossary of sales terms and definitions to help you remember where it all started.

Scale 105

Scale Payment Methods Sales Recruiting SaaS Payments 105

InsightSquared

AUGUST 14, 2019

For sales professionals, AI is not only impacting your personal life, but it will soon influence your professional work too if it hasn’t already done so. Many of today’s forward-thinking companies have already begun using AI in their sales strategies. Strengthens Communication With Sales Leads.

Artificial Intelligence 91

Artificial Intelligence Sales Recruiting AI Forecasting 91

Mucker Capital

NOVEMBER 8, 2023

In this Mucker Growth session, Rosabel Tao from Fire & Bridge delves into the critical field of startup positioning strategy and its crucial role in shaping enduring brands. Defining the customer precisely is crucial to focus on the right approach, rather than using a scattergun strategy.

Branding 98

Branding Startup Development Strategy 98

Sales Hacker

SEPTEMBER 16, 2019

One of the biggest decisions you can make when setting up your sales team is whether to focus primarily on inside or outside sales. They seem to be completely at odds, with one focused on clients with a high acquisition cost and high ACV (annual account value), the other focused on a high sales velocity. Hiring guide.

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Sales Hiring Scale Sales Recruiting Payment Methods 100

SaaStr

AUGUST 5, 2019

It was just a catch phrase we would use but became the cornerstone, if you would, of our customer retention strategy. Churn management is a journey. We find a very interesting trend as SaaS adoption of the market is peaking, which is that the average life of the customer continues to keep increasing.

Sales Recruiting 203

Sales Recruiting Construction Scale SaaS 203

OpenView Labs

MARCH 8, 2021

B2B sales involves one business selling its product to another business. Those with experience in both B2B and B2C sales know that B2B is a lot tougher—the deals are bigger, there’s often more than one decision-maker, and the competition is intense. For all those reasons, hiring and management must be on point.

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Sales Hiring Scale Sales Recruiting B2B 80

OpenView Labs

DECEMBER 17, 2019

OpenView’s experts weighed in with their predictions across product, sales, marketing, pricing, corporate development and talent. Product Managers Will Own a KPI. How many of your highest paid team members are in sales? The fact is that a great (albeit expensive) sales rep is worth every penny and has an obvious ROI.

Trends 67

Trends Sales Recruiting Technical Review SaaS 67

FastSpring

MARCH 16, 2023

Listen or watch our full interview for Andrew’s advice on portraying a company’s value and culture through video, reusing pre-existing content, and what trends he’s seeing in the world of video marketing. So we were working on a recruitment piece recently for a fortune 500 Equipment Company. That’s what customers recruits.

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Sales Recruiting Scale Social Media Interviewing 137

SaaStr

SEPTEMBER 13, 2020

Byron Deeter and Elliott Robinson, partners at Bessemer Venture Partners, offer macro trends in the public and private cloud markets, strategic advice to cloud founders, and insights into why entrepreneurs should feel auspicious about the future. This is really founder-led sales. This episode is sponsored by Linode.

Sales Hiring 235

Sales Hiring Scale Payments Cloud 235

Neil Patel

DECEMBER 23, 2020

Identifying Trends with Natural Language Processing. That’s invaluable if you’re trying to identify the next big trend in your market. I’m not saying you should turn your whole content marketing strategy over to robots. How are you planning to use national language processing in your marketing strategy? Hiring Talent.

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Artificial Intelligence AI Search Scale Marketing 145