FastSpring

JANUARY 23, 2025

Listen for the full insights into: How Flippa.com works to connect for-sale businesses with buyers while managing the complexities of valuation and seller expectations. and now very big in the case of, say, a zero, which is cloud accounting software. And that’s substantial scale in. You’ve got different asset types.

Scale 120

Scale Entrepreneurship Scaling Underperforming Technical Team 120

TechEmpower SaaS

DECEMBER 11, 2023

million software developers worldwide. Do you anticipate scale issues presently or in the future? What are the review periods and your responsibility in the process? Will you have direct access to a lead developer? tew_cta text="Do you have an idea for a software project? In 2023, there were approximately 26.3

Software Development 443

Software Development Development Software Review Software 443

SaaStr

JUNE 14, 2023

“The fastest company will always win,” says Daniel Dines, CEO and Founder of UiPath, one of the fastest-growing software companies in the world. Ten years ago, no one would have guessed Europe would generate the largest software IPO globally, yet UiPath has done it, and net retention is 144%.

Scale 246

Scale Artificial Intelligence Technical Review Software Review 246

SaaStr

DECEMBER 7, 2021

Product-led scaling isn’t about growth hacking, and it can be challenging no matter where you’re starting. Rachel Wolan, Dropbox GM, shares wisdom from her years of experience in product-led scaling at Talkdesk, LiveRamp, and Dropbox to help you better scale your company. . What is Product-Led Scaling? 7 Lessons Learned.

Scale 290

Scale Scaling Growth Hacking Systems Review 290

SaaStr

AUGUST 5, 2024

When you find the answer to these questions, you can expand an existing customer base and create cool data-driven case studies to help your sales team bring in net business. 1: Build a Value Narrative Value narratives have been around for some time in pre-sales motions. Often, that doesn’t feed through to post-sales.

Scale 289

Scale Customer Success Scaling Revenue 289

SaaStr

SEPTEMBER 14, 2020

Automation at scale. 2 Cloud is Eating Software. The astonishing fact is: cloud is eating software. In just five years, Cloud will become the majority of the software market. By 2030, it is predicted to take over all technology and software. Hardware is turning soft, and software is empowering innovation.

Technical Review 350

Technical Review Cloud Software Review Technology 350

Intercom, Inc.

JANUARY 12, 2021

This post is an adaptation of a talk I recently gave at the Amazon Web Services (AWS) community day event in Dublin about the technical strategies I’ve experienced that don’t work and the ones that have helped us to grow and scale at Intercom. At Intercom, we’ve found success running Lambda as glue code between AWS services.

Technical Review 269

Technical Review Scale multi-cloud Kubernetes Scaling 269

SaaStr

SEPTEMBER 15, 2020

And, when you do, do you even think about sale tax compliance? vary on how they handle sales tax and SaaS. It can be confusing to understand how and where you should charge sales tax. Let’s explore a few more ways in which sales tax compliance could impact your growing business. Here’s why you should. .

Payment Services 335

Payment Services compliance SaaS Payments Scale 335

SaaStr

JANUARY 5, 2022

“The customer that buys in $100K bites may end up being more successful in the long term—because they ramped up their deployment—than the customer that takes on so much upfront due to budgetary or political reasons.”. Improvements for a sales team and process are a ‘no finish line’ business. That work is never done. Key takeaways.

Scale 306

Scale Scaling Sales Hiring Software Review 306

SaaStr

SEPTEMBER 10, 2020

We’ve talked a lot over the years about how not to hire a wrong VP of Sales — 70%+ of the first VPs of Sales don’t make it even 10 months. But you have to do more diligence to believe it’s not a stretch too far. For your prospective VP of Marketing, did her top 2 hires deliver leads ?

Part-Time VPE 352

Part-Time VPE Sales Hiring CTO Hire Sales Recruiting 352

Payrix

DECEMBER 18, 2024

The conversation unpacked notable trends, challenges, and opportunities for software companies navigating this dynamic landscape. Michael noted that software partners now demonstrate a sophisticated understanding of payments, driven by improved access to educational resources and prior experience with payment relationships.

Payments 130

Payments Embedded Payments Merchant Services Payment Services 130

FastSpring

OCTOBER 16, 2024

How FastSpring drastically simplifies the entire cross border payments process for SaaS, software, mobile game, and other digital product businesses. To learn more about how FastSpring can help you scale quickly, sign up for a free account or request a demo today. Higher approval rates due to local acquiring.

Merchant Services 158

Merchant Services Payment Services Payment Methods Outsourcing Services 158

SaaStr

APRIL 6, 2025

Thoma Bravo: Software Spend Will Grow 19% a Year Through 2028. But Every CFO I Know Is Still Doing Vendor Reviews. In-Person Sales Generate 3x Higher Conversions Per The CROs of Toast, Splunk, Brex and Slice Top Pods: #1. The Revenue Playbook: Ripplings Top 3 Growth Tactics at Scale with Rippling CRO Matt Plank

Scale 194

Scale Software Review Marketing Cloud 194

Sales Hacker

DECEMBER 17, 2024

Building ‘opinionated products’ and the importance of customer intimacy Lessons learned from scaling Twitter’s ad business from zero to $650 million in three years. 15:41) Scaling Twitter’s ad business and managing hyper-growth. (26:54) Plus, an analysis of the top 75 trending sales AI tools.

Scale 102

Scale Engineering Acquisition Scaling 102

SaaStr

SEPTEMBER 9, 2022

Back in the day, premium comp for some software sales execs made simple and easy sense. Traditional software had 90% gross margins, and the classic enterprise sales reps, the best ones, could close a million or more dollars a year. But it all breaks at scale much higher than that. Close a million, make $200k.

Scale 345

Scale Venture Capital Sales Hiring Sales 345

SaaStr

JANUARY 24, 2023

As SaaS founders are looking to scale and raise funding, it can be confusing and stressful to navigate in the uncertain market of the past few years. The Perfect Storm Established in 1962, OMERS Equity has built an impressive software portfolio, including companies like Skillshare, Shopify, Hopper, and GitLab. Sign up for free.

Scale 246

Scale Scaling Software Review Operational efficiency. 246

SaaStr

FEBRUARY 6, 2025

Thread AI’s founder and Palantir alum Maya Gonimah has cracked the code on enterprise AI implementation through their strategic partnership with Google Cloud. Darren Mowrey (Google Cloud) Darren leads strategic partnerships at Google Cloud, focusing on helping startups scale their AI implementations.

AI 194

AI Cloud Enterprise Technical Review 194

Intercom, Inc.

JUNE 22, 2021

Modern customers expect a fluid, digital-first sales experience that feels like a good conversation with someone who understands their needs ”. This change in behavior has placed a demand on sales teams to bring their sales motion into alignment with buyer expectations. Create consistent, customer-centric experiences.

Technical Review 233

Technical Review Scale Technology Trends 233

Intercom, Inc.

JUNE 15, 2021

Agile principles can be a North Star for time-strapped support teams, helping them to keep the customer’s needs at the heart of their decisions so they can provide fast, personal support at scale. At WeTravel, we encourage our teammates to attend product sprint reviews to get the latest information on upcoming changes to our product”.

Scale 235

Scale Payment Methods Payment Services Scaling 235

SaaStr

FEBRUARY 27, 2023

Their first step to achieving this was hiring a sales leader to build a sales team. They also hired a VP of Partners who knew how to scale B2B software. In due time, this paid off and unlocked new phases for the company. We are interested in where they come from, their background, and their traditions.

Scale 245

Scale Sales Hiring Sales Recruiting Scaling 245

SaaStr

AUGUST 8, 2023

Instead, due to a decade-long exodus from Wall Street, the strategic CFO has burst onto the tech scene. The team is typically highly cross-functional, working together with sales, product, engineering, and marketing, and the goal is to help the other teams make better decisions through data and financial modeling.

Scale 239

Scale Finance Outsourcing Services Sales Recruiting 239

Tom Tunguz

FEBRUARY 8, 2022

The business builds software to help other crypto companies grow. Perhaps you’ll sell infrastructure to help other startups scale or software to manage internal operations. The customer roster brims with the best names, each client increases their spend every year, and the sales team outpaces its quota handsomely.

Payment Solutions 263

Payment Solutions Outsourced Development Software Review Software 263

Intercom, Inc.

MAY 20, 2020

Over the last few months, I’ve worked with customers who have seen an explosion in demand for their services and, as a result, have needed help onboarding new team members and scaling their customer experience. Streamline the pre-sale to post-sale handoff. Some of the tasks we count are calls, emails, and account reviews.

Scale 223

Scale Customer Success Scaling Technical Review 223

SaaStr

MARCH 18, 2025

The harsh reality: Most enterprises are adopting AI due to FOMO (Fear Of Missing Out) rather than for specific business outcomes. Software engineering teams have been early adopters of AI coding assistants precisely because they provide an immediate, measurable lift. This is exactly backward.

Technical Review 194

Technical Review Artificial Intelligence AI Marketplace as a Service 194

Intercom, Inc.

OCTOBER 8, 2020

Many businesses struggle to strike a balance between freemium’s light-touch customer engagement with the more involved enterprise sales process. For every company that’s executing the freemium model successfully, there are hundreds more that struggle and the tension it can create between sales, marketing, and product teams.

Scale 205

Scale Sales Hiring Software Review Technical Review 205

SaaStr

NOVEMBER 19, 2020

And your first VP of Marketing just increases qualified leads by 25%. More on that here and a great video discussion below: You’ll probably be ready for your first VP of Sales by $1m in ARR. Ideally, have your VP of Sales on board in time to hire reps 3-300. But you’ll need a manager to scale beyond 2.

Part-Time VPE 363

Part-Time VPE Sales Hiring CTO Hire Scale 363

SaaStr

NOVEMBER 3, 2023

We just did one of our many reviews with our top partners and sponsors for SaaStr Annual and Europa and here’s some of the feedback we got. Want more leads, pipeline, influence, and awareness in 2024? Leading Public Cloud Company: “We got 110 qualified opportunities and converted 40 to sign-up for our offer.

Scale 278

Scale Payments Payment Services Payment Solutions 278

SaaStr

MARCH 17, 2021

Due to that convenience, departments and teams tend to seek out best-of-breed cloud applications, streamlining foundational and specialized functions through automation. From our experience providing integrations to thousands of customers, here are the three key business process automations to help your growing company scale faster: 1.

Sales Hiring 325

Sales Hiring Scale Technical Review Marketplace as a Service 325

SaaStr

FEBRUARY 25, 2020

Kathy Lord, SVP of Sage People explains how asking hard questions, embracing feedback and making personal connections with your customers can move the sales journey from prospect to champion. We have heard a lot of sessions today around ramping up your lead gen, accelerating marketing. Want to see more content like this?

Scale 241

Scale Underperforming Technical Team Sales Hiring Software Review 241

SaaStr

MARCH 20, 2023

Vanta’s Chief Revenue Officer, Stevie Case, shares lessons learned from leading Twilio’s mid-market team and shepherding Vanta into a mid-market leader as the company’s first CRO. Enterprises have all sorts of requirements, like security reviews. Often, your champion might not know how their company buys software.

Scale 243

Scale Enterprise Scaling SMB 243

SaaStr

MARCH 7, 2021

Yes, you can manage the sales team yourself. Cash was tight and I didn’t know any great VPs of Biz Dev, so between myself and my VPs of Sales, Product and Customer Success, we all jointly managed our key partners. Fight and create mindshare with partners that deliver you leads. Get on jets and go meet them. A lot more.

Part-Time VPE 299

Part-Time VPE Sales Recruiting Sales Hiring Scale 299

SaaStr

FEBRUARY 15, 2024

Metronome is a cutting-edge billing infrastructure company designed to support the rapid growth and adaptability required by modern software companies. Enterprise software–at all stages and check sizes–with a focus on SaaS, Security, Infrastructure and, of course, with an integrated AI strategy. And how big is your current fund?

Scale 289

Scale Software Review Payment Features AI 289

User Pilot

NOVEMBER 17, 2024

Kevin has almost a decade of experience working at some of the world’s most innovative software companies. It also draws out the process by requiring time-consuming agreement on needs and strict protocols, like QA reviews. However, this increases the likelihood of errors, leading to missing data and misinterpretations.

Software Review 93

Software Review Technical Review Development Team Review Data 93

SaaStr

AUGUST 24, 2022

Of course, their margins are lower than a pure software play (more on that below). Driving up sales rep efficiency is key to driving up margins. Toast’s rep productivity is flat, and its average tenure is down, but a big chunk of this is due to territory expansion. 5 Interesting Learnings: #1.

SaaS Payments 328

SaaS Payments Scale SMB Payment Solutions 328

Intercom, Inc.

JULY 20, 2022

This principle is best illustrated by a few examples from over the years, demonstrating how “ Be technically conservative” allows us to scale fast while ultimately not being a constraint. As a company scales, there is a risk that some team members will follow the principles dogmatically or interpret them incorrectly.

Scale 160

Scale Technical Review Scaling Software Review 160

Tom Tunguz

FEBRUARY 9, 2020

My partners, Satish and John, had met the company and were proposing to lead the Series B. You can read more about the investment memo and diligence that supported the investment here. Snowflake is the fastest growing enterprise software company we’ve seen, and we’ve analyzed many. It grew 174% year on year at scale.

Technical Review 55

Technical Review Software Review Scale Investment 55

Intercom, Inc.

AUGUST 17, 2020

“Getting on the localization ladder is the first step in the process, and is the key to unlocking the growth opportunities modern companies need to scale – if not to simply survive” What is localization? And with the right tools, it’s accessible to companies of all sizes, opening a door to a world of opportunity for growth.

Investment 276

Investment Scale Software Review Systems Review 276