SaaStr

OCTOBER 26, 2023

A Multi-Segment Strategy You have to be intentional in your strategy to solve for the long tail. But in other years, SMBs are jumping in the boat, so you get amazing growth long-term with a multi-segment strategy. Leveraging Your Team When You’re Away As a CEO of a company with $200M in revenue, you have to leverage your team.

Sales Hiring 274

Sales Hiring AI SMB Scale 274

SaaStr

JUNE 7, 2021

While this talk really shows his love of thinking about the bigger picture – this is the Strategy stage after all – Peter actually spends 90% of his time on execution. If you don’t have tickets, lock in Early Bird pricing today and bring your team! I was a software developer, a product person. Get tickets here.

Sales Hiring 337

Sales Hiring Underperforming Technical Team SaaS Headcount 337

User Pilot

MARCH 13, 2024

This guide explains what feature ideation is, what strategies to use to come up with new ideas, and how to focus on the right ones. TL;DR Feature ideation is a process through which product teams brainstorm ideas for new features to introduce to their product. Why do you need feature ideation in your product development process?

Underperforming Technical Team 105

Underperforming Technical Team Scale User Experience Interviewing 105

Sales Hacker

FEBRUARY 27, 2020

The best way to do that is to develop the right behaviors in your sales reps. There are many things that can drive revenue growth within your company, but as a sales leader, it all starts with your team. Here are five key areas to challenge your team on in order to grow both them and your company. You have to be a sales LEADER.

Underperforming Technical Team 120

Underperforming Technical Team Development Revenue Sales Hiring 120

FastSpring

FEBRUARY 6, 2025

In this episode of Growth Stage, we interview Lizzie Mintus Founder and CEO of Here’s Waldo Recruiting and host of The Heres Waldo Podcast about her thoughts on: The most effective recruiting strategies for SMBs. You get to work with a lot of different teams. Insights on why the best candidates say YES! Listen or watch now!

SMB 105

SMB Sales Recruiting Branding Sales Hiring 105

User Pilot

AUGUST 30, 2024

What are the different marketing research methods product marketing teams can use to inform their strategies? Its goal is to help make informed decisions about product development , marketing strategies, pricing, and customer acquisition in SaaS companies. This is the main question the article answers.

Market Research 101

Market Research Marketing Strategy Underperforming Technical Team 101

Intercom, Inc.

AUGUST 13, 2019

In a recent talk at UX London , I discussed some lessons learned while growing the design team at Intercom, reflecting on the technology industry’s obsession with tools, and pointed out how our sense of tools as objects or apps blinds us to the reality that the processes we adopt and develop are also, in effect, tools.

Underperforming Technical Team 223

Underperforming Technical Team New CTO CTO Hire Technology 223

SaaStr

FEBRUARY 25, 2020

For example, if you’re getting ready to close the deal, sales team’s pretty darn excited. How is it trending? And every question you ask yourself, you have to ask yourself, how is it trending? How is that trending? What does our customer lifetime value, how is that trending? Are there particular trends?

Scale 238

Scale Underperforming Technical Team Sales Hiring Software Review 238

User Pilot

MARCH 24, 2025

Want to advance your career in mobile product management or find top talent for your team? In this role, you will define and execute the mobile product strategy, enhancing the user experience for field service professionals while driving seamless integrations with enterprise systems. Who would be a BAD fit for this job?

Mobile 52

Mobile Underperforming Technical Team Management Scale 52

Intercom, Inc.

APRIL 5, 2018

Our chat covers how gaming principles influenced her growth experiments, her team’s most successful retention tactics, and much more. Adam: How was the transition from classic marketing to working more with designers and engineers on the growth team? What follows is a lightly edited transcript of the interview.

Underperforming Technical Team 223

Underperforming Technical Team Retention Engineering Metrics 223

User Pilot

AUGUST 18, 2024

According to Ant Murphy, the reason is simple, you don’t have a prioritization problem, you have a strategy problem. We explain how to create a successful product strategy, the role of product strategy in prioritization, and how to align your prioritization efforts with your strategy. First, prioritize your goals.

Strategy 105

Strategy Technical Advisors Underperforming Technical Team Market Research 105

User Pilot

AUGUST 14, 2024

By developing a customer segmentation strategy, you can build the right segments, analyze their behavior, and set tactics to reach them through tailor-made initiatives. In this article, we’ll explore definitions, customer segmentation models, benefits, and how to design a customer segmentation strategy that boosts product engagement.

Strategy 104

Strategy Software Underperforming Technical Team Market Segmentation 104

BetterCloud

MARCH 17, 2025

Shadow AI, aka the unsanctioned artificial intelligence based applications that are in your tech stack, is often adopted by individual teams or employees for perceived productivity gains. Its important to decide which employees in each department will take ownership and handle the line items for their team and manage everything.

Technical Review 52

Technical Review Strategy Marketplace as a Service SaaS 52

Sales Hacker

DECEMBER 30, 2020

That’s why the team at Sales Hacker decided to put together a statistics round-up showcasing how things changed in this year and where they’re likely headed in the future. Still curious which sales trends will be on the rise in 2021? Keep reading for the most important sales trends your revenue organization should keep a close eye on.

Sales Hiring 133

Sales Hiring Sales Recruiting Underperforming Technical Team Revenue 133

SaaStr

JULY 25, 2021

You can have the great product and a great team, but the market of small or very niche. The second one is the team, obviously depending on how earlier the team has a huge factor because you may be so early in your journey that there’s nothing else to point to, but the track record of the team. Jyoti Bansal: Yeah.

Sales Recruiting 258

Sales Recruiting Sales Hiring Scale VP of Engineering 258

Sales Hacker

DECEMBER 19, 2022

As the president of Sales Xceleration, a firm specializing in assessing and implementing sales strategy , sales processes, and sales execution to drive growth, I’ve seen how job hopping can affect otherwise stable sales teams. But also the cost it has on their careers — and your sales team. Job hopping by the numbers.

Sales Hiring 106

Sales Hiring Underperforming Technical Team Sales Recruiting Compensation 106

User Pilot

JANUARY 8, 2024

With the right customer acquisition strategies, you can convert potential customers to paying users and set the stage for turning them into long-term loyal users. In-app strategies for converting free or trial users to paying customers. Measure campaign performance and refine your customer acquisition strategy.

Acquisition 105

Acquisition Strategy Social Media Underperforming Technical Team 105

Intercom, Inc.

DECEMBER 12, 2018

Stacks can be developed at the project, team, or functional level and are regularly used to improve internal collaboration, measure the impact of marketing activities and reach customers in new ways. Strategy first, technology second. But here’s the thing: a tool is not a strategy. Alternatives: AdRoll, Quantcast.

Technical Review 223

Technical Review Technology Scale Marketing 223

FastSpring

FEBRUARY 23, 2023

I interviewed Michael about successful global marketing strategies. One strategy he recommends is creating a microsite before expending resources to localize your main web presence: “Use localized keyword research, run a paid media campaign, analyze the competitors, and see what the demand percentages are. How do we help our people?”

Payment Solutions 147

Payment Solutions SaaS Payments Strategy Software 147

Blulogix

NOVEMBER 20, 2024

By BluLogix Team Best Practices for Revenue Management What are the best practices for effective revenue management to support growth and profitability? Businesses need to predict future revenue streams based on historical data, market trends, and customer behavior.

Revenue 52

Revenue Management Underperforming Technical Team compliance 52

Unbounce

OCTOBER 15, 2024

/ Lead generation Lead generation for marketing agencies: 9 actionable strategies By Josh Gallant. In this article, we’re sharing 9 different agency-focused lead generation strategies you can experiment with, plus a few common mistakes to watch out for. Updated on October 15, 2024.

Strategy 98

Strategy AI Search Marketing Social Media 98

Intercom, Inc.

JUNE 23, 2020

The current pandemic is dramatically accelerating all of these epic trends, as businesses are being forced to do more with less. Once every decade or two, developments in technology trigger monumental changes in an industry. There are massive risks for those who don’t follow. Customer support is undergoing massive, irreversible change.

Customer Support 245

Customer Support Scale Underperforming Technical Team Scaling 245

Neil Patel

SEPTEMBER 22, 2020

Even for the most competitive keywords, such as “ SEO Strategies ”, you’ll find 2 of his posts ranking TOP 5 on the first page. That’s all because of our ability to constantly optimize and improve our methods according to the current trends in the marketplace. Founded in 2009, they’ve been constantly expanding their team and services.

Sales Hiring 144

Sales Hiring Outsourcing Services Social Media Underperforming Technical Team 144

Intercom, Inc.

JANUARY 31, 2019

The process of defining your positioning strategy is not a one-and-done deal – in a crowded marketplace, it needs to be an ongoing exercise. And as the organization grows, the work involved to get teams aligned on who you’re selling to and how you’re selling is not something to be taken for granted either. They include: Close.io

Underperforming Technical Team 165

Underperforming Technical Team Scale Benchmarks Sales 165

Baremetrics

AUGUST 23, 2021

You need to have a strategic approach that includes identifying your market fit, developing appropriate positioning and marketing strategies, and measuring performance. Here's where having a go-to-market (GTM) strategy comes into the picture. Here's how you can create an effective GTM strategy for your SaaS product.

Strategy 104

Strategy Scale Payment Features Software Review 104

SaaStr

FEBRUARY 18, 2020

Maria and Anthony present the CEO and CMO playbook of how the CEO and CMO can partner with other members of the team to grow sales and marketing. Maria : Not too bad. You see this headline here and it doesn’t sound so bad, 43 months. It’s the entire executive team. Want to see more content like this?

Scale 286

Scale Sales Recruiting Sales Hiring Underperforming Technical Team 286

FastSpring

JANUARY 27, 2022

Craig says, “We then contact our users to give them suggestions about which subscriptions might be best for them based on past trends and future projections.”. And in cases where our customers get stuck, our support team responds in a timely manner with personalized video. Just make sure your monthly cost is reasonable for small teams.

Merchant Services 146

Merchant Services Payment Services SaaS Payments Payment Solutions 146

User Pilot

NOVEMBER 30, 2023

A market gap can be caused by missing functionality or poor user experience. Tracking user behavior in-app enables product teams to find ways to improve product experience. Keyword research and industry reports are two ways to track market trends and identify arising opportunities. Talk to the developers and engineers.

Underperforming Technical Team 105

Underperforming Technical Team Marketing Market Research Outsourced Development 105

Sales Hacker

JANUARY 7, 2025

With a background that includes leadership roles at AWS, Microsoft, and Lenovo, Fred brings a wealth of experience in building high-performing teams and driving revenue growth. It helps me and the team be so much more productive. And this year I came back to work and had so many emails in my inbox the number was scary.

Outsourcing Services 117

Outsourcing Services Scale Outsourced Development AWS 117

Neil Patel

JANUARY 11, 2021

Follow this up by building your team and finding a location if you’re opening a physical store. After all, your customers would prefer more of a good thing and less of a bad thing. The whole point of conducting market research is to understand typical consumer behavior , pain points, and relevant market trends in your chosen niche.

Underperforming Technical Team 128

Underperforming Technical Team Business Sales Hiring Scale 128

User Pilot

NOVEMBER 19, 2022

So let’s look at the most important KPIs that will help you create strategies to provide superior customer service and boost retention. Customer service KPIs measure the performance of customer service teams and customer support management. Measure the performance of your support team. What are customer service KPIs?

Metrics 98

Metrics Software Review Strategy Underperforming Technical Team 98

Incredo

NOVEMBER 21, 2019

Have you noticed one of the latest and growing trends in the worklife? And end up wasting their time and resources with affiliates that underperform. I see many SaaS companies jump headlong into creating an affiliate program thinking it will bring in a large number of customers without much effort. But is your website ready?

SaaS Payments 139

SaaS Payments Payment Methods Merchant Services Sales Recruiting 139

Stax

JANUARY 23, 2025

How Merchant Underwriting Works The merchant underwriting process typically follows a few steps carried out by the payment facilitators or acquiring bank to develop an underwriting risk profile. Both processors and merchants face significant challenges: Challenges for Payment Processors Underwriting teams can have their work cut out for them.

Merchant Services 68

Merchant Services Payment Services Payment Methods Development Team Review 68

User Pilot

MARCH 30, 2025

But is your mobile user acquisition strategy strong enough? The odds are inherently against you, and without a proactive marketing strategy, youre turning those odds into impossibilities. There are many ways to approach each, so lets go over nine of the most effective strategies for mobile user acquisition: 1.

Mobile 66

Mobile Acquisition Software Review Social Media 66

User Pilot

OCTOBER 31, 2024

Social listening tools : Software for monitoring online conversations, brand mentions, and trends. Feedback management tools : Apps for organizing, categorizing, and analyzing feedback from multiple sources to guide decision-making and product development. UserTesting allows teams to gather real-time user feedback from usability tests.

Software Review 52

Software Review Software Social Media Underperforming Technical Team 52

Baremetrics

MARCH 23, 2020

They all used sustainable strategies to reduce churn while also growing their business. In this guide, we’re going to go over seven strategies to reduce churn, with real-life examples from SaaS companies that have successfully done it. For example, a churned user on a $50/mo plan isn’t nearly as bad as a churned user on a $500/mo plan.

Churn 145

Churn Payment Methods Payment Solutions SaaS Payments 145

Sales Hacker

SEPTEMBER 15, 2022

Why your sales team is losing deals in 2022. It’s a strategy that privileges volume over quality. It alienates buyers and wastes valuable time for sellers that should be spent collecting the necessary data for crafting a keenly informed sales strategy. 43% cited poor timing or insufficient data on when to reach out.

Scale 126

Scale Technical Review Development Team Review Underperforming Technical Team 126