The Daily Egg

DECEMBER 11, 2023

Top-notch customer service is a must for call centers, so it’s critical to find the right technology to support this goal. The post QEval Review appeared first on The Daily Egg.

Technical Review 268

Technical Review Technology Business 268

SaaSOptics

AUGUST 10, 2020

SaaS Due Diligence: Spotlight on Financial Data & Metrics. SaaS due diligence : the process every finance department loves to hate. Due diligence for SaaS companies during a VC-led funding round typically includes five stages. SaaS due diligence for a VC-led funding round includes five stages.

Technical Review 52

Technical Review Metrics Data SaaS 52

The Daily Egg

APRIL 6, 2023

Rocketlane is an early-stage B2B tech company focusing on customer onboarding and professional services automation (PSA). The post Rocketlane Review appeared first on The Daily Egg. The company is already making waves.

Technical Review 290

Technical Review B2B Onboarding 290

SaaStr

SEPTEMBER 14, 2020

Privacy debt = new technical debt ??Cloud By 2030, it is predicted to take over all technology and software. YES- zoom out, think of not only cloud and its current market size, but at the tech industry as a whole. The tech industry is our addressable market. This is mostly due to “finding your second app.”

Technical Review 292

Technical Review Cloud Software Review Technology 292

SaaSOptics

JULY 14, 2022

Avoid the scramble for due diligence, audits, and month-end close. Board meetings, due diligence requests, month-end close, auditor requests—how many all-nighters have you endured to ensure your company is well represented? Too many. . Completing month-end-close efficiently. Achieving a quick and clean audit.

Technical Review 52

Technical Review Software Review Systems Review Payment Features 52

The Daily Egg

SEPTEMBER 10, 2022

Bluevine is a financial technology company servicing more than 450,000 customers that focuses on banking solutions and loans for small businesses. The post Bluevine Review appeared first on The Daily Egg.

Technical Review 316

Technical Review Banking Technology Business 316

SaaStr

FEBRUARY 13, 2024

As a founder, the biggest thing that always surprised me was the limits of due diligence. In my first start-up, we had a very exotic, complex technology. They did a great job on team diligence, prospect diligence, and customer diligence. Dear SaaStr: What Surprised The Most About First Getting VC Funding?

Technical Review 210

Technical Review Technology Marketing 210

Intercom, Inc.

JULY 20, 2022

But when we make technical decisions, we like to be conservative. In practice, being technically conservative looks like reusing existing technologies and frameworks in our stack, or promoting tried and tested patterns and solutions. Here, Waheed discusses our engineering principle “Be technically conservative”.

Scale 160

Scale Technical Review Scaling Software Review 160

Intercom, Inc.

JANUARY 12, 2021

From premature optimization to over-engineering solutions for your product, it’s easy to get caught up in making technology decisions that slow you down instead of speeding you up. So when it comes to building your technical strategy, you need to assess each component in relation to what success will look like for your business.

Technical Review 269

Technical Review Scale multi-cloud Kubernetes Scaling 269

The Daily Egg

DECEMBER 14, 2023

There’s no shortage of small technical details that can go wrong and end. The post Netpeak Software Review appeared first on The Daily Egg. SEO seems to be getting increasingly complicated each year.

Software Review 163

Software Review Technical Review Software 163

Intercom, Inc.

MAY 19, 2021

It’s a familiar problem for all companies that scale fast – how do you keep your core technologies manageable for the increasing number of teams that depend on them? This surfaced as an increasingly large percentage of our product teams’ time being spent on operations or deep diving into understanding our small set of core technologies.

Scale 216

Scale Technical Review Technology Scaling 216

Intercom, Inc.

JUNE 22, 2021

The COVID-19 pandemic has upended entire industries, forcing rapid change in the ways companies do business and dramatically accelerating the adoption of new technologies. Below, we take a closer look at the top three trends in the sales tech landscape to consider when choosing the right software for your sales organization.

Technical Review 233

Technical Review Scale Technology Trends 233

The Daily Egg

NOVEMBER 22, 2023

For B2B companies, it can take over two months for tech buyers. The post VipeCloud Review appeared first on The Daily Egg. Customers typically don’t buy when first introduced to a brand.

Technical Review 148

Technical Review B2B Branding Sales 148

SaaStr

SEPTEMBER 28, 2024

Due diligence is crucial: for a VP Candidate and the CEO making the hire Before joining a new company as a CRO or VP of Sales, thoroughly evaluate both the company and team. Keep good people in your corner Jason delivers a hard truth about the tech world: “Most people don’t care.”

Technical Review 223

Technical Review Sales Hiring Sales Recruiting Revenue 223

SaaSOptics

JULY 7, 2021

Most in the software world have heard of ‘technical debt’ (thorough exploration here by Martin Fowler) but a short definition from Wikipedia is: the implied cost of additional rework caused by choosing an easy solution now instead of using a better approach that would take longer. . “We’ll fix it later.” What creates FinOps debt?

Technical Review 69

Technical Review Software Review Development Team Review Underperforming Technical Team 69

Intercom, Inc.

NOVEMBER 30, 2021

But in today’s fast-paced world, your customer support can only be as effective as the technology that underpins it. Study after study shows that the vast majority of support teams are unhappy with their current customer support tech stacks. Download The Ultimate Modern Support Tech Stack guide. Is your tech stack ready?

Technical Review 249

Technical Review Customer Support Payment Methods Payment Solutions 249

SaaStr

NOVEMBER 12, 2024

74% are seeing ROI within the first year, which is astoundingly fast for adopting a new technology. It’s very difficult to get those insights due to the complexity and volume of data, so it’s an area seeing substantial impacts from using GenAI. The data is clear. 61% of the organizations are already using GenAI in production.

Artificial Intelligence 271

Artificial Intelligence AI Search AI Technical Review 271

SaaStr

MAY 23, 2024

Coming from a more technical background, I do like technology driven service businesses and technical infrastructure, and have a keen eye on fintech/crypto, as well as AI driven SaaS platforms and productivity tools.

Technical Review 244

Technical Review Management Investment AI 244

The Daily Egg

MAY 27, 2021

You can rely on Webex to do just that, as you might expect from a service by Cisco, one of the leading technology companies in the world. The post Webex Review appeared first on The Daily Egg. And it goes a step further: Webex is a collaborative workspace that combines conferencing, […].

Technical Review 221

Technical Review Technology 221

Intercom, Inc.

APRIL 22, 2021

After writing An Elegant Puzzle about the challenges of engineering management in high-growth organizations, his focus shifted to a career path that’s much less understood – the technical leadership track. Or does this whole tech career thing support the writing? Architect, Tech Lead, Solver, and Right Hand. I don’t know.

Technical Review 274

Technical Review Leadership VP of Engineering CTO Coach 274

Neil Patel

MAY 27, 2021

There are so many things to consider, from on-page SEO to off-pag e SEO , copy, content, and even technical SEO. This post dives deep into technical SEO and how you can use it to increase organic traffic , show up in search, and improve your overall site experience. What Is Technical SEO? Why Is Technical SEO Important?

Technical Review 145

Technical Review Software Review Social Media Mobile 145

Payrix

NOVEMBER 7, 2024

Ryan Barry, Senior Director of Risk Strategy and Partner Due Diligence “How do you reconcile the need for product innovation with the inherent risks of payments?” This “lock on the door” helps build trust in technology and payment partners, a necessity in today’s digital economy. Explore risk and compliance advice for platforms.

Merchant Services 130

Merchant Services Payment Services Payment Solutions Payments 130

Intercom, Inc.

DECEMBER 12, 2018

Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. Marketing technology is now the largest portion of total marketing budget (29% on average according to Gartner ).

Technical Review 223

Technical Review Technology Scale Marketing 223

ChurnZero

DECEMBER 16, 2020

NVTC Tech 100 awards celebrate the most innovative technology companies and top tech executives in the region. ChurnZero was recognized as a Tech 100 Company and our CEO, You Mon Mon was named a Tech 100 Executive. . The full list of awardees are as follows: 2020 Tech 100 Companies. Dovel Technologies.

Technical Review 98

Technical Review Systems Review Software Review Government 98

Andreessen Horowitz

FEBRUARY 13, 2024

In this confidential deck, consider providing as much information as possible to accelerate the diligence process, including details about any underlying technical platform, your intended near-term pipeline targets and substantive program-specific data (e.g., It can also save you from repeatedly answering the same diligence questions!

Development Team Review 125

Development Team Review Technical Review Finance Systems Review 125

Intercom, Inc.

JULY 25, 2022

New research from Harvard Business Review Analytic Services reveals that businesses of all sizes – from small businesses to enterprises – are realizing the business value of personal, efficient customer engagement. Creating quality customer experiences has always been important for retaining customers. But they’re facing big barriers.

Technical Review 209

Technical Review Engagement Artificial Intelligence Systems Review 209

SaaStr

APRIL 14, 2023

Due diligence is essential; you should feel empowered to ask those questions from day one. You can sell to great companies as first users and engage in founder-to-founder sales, but close to series A, you need to keep your eyes on more developed markets to achieve VC-type tech company growth. Have they done it before?

Development Team Review 211

Development Team Review Technical Review Underperforming Technical Team SMB 211

SaaStr

JANUARY 11, 2024

Between the initial COVID economic shutdown to the tech V-shape recovery to the rise and fall of the public and private valuation landscape with inflation and interest rates to now the advent of a massive technology breakthrough with AI, these are crazy, fast-moving, and exciting times. what would you do with a clean start?

Technical Review 269

Technical Review Scale Management Sales Hiring 269

Stax

NOVEMBER 27, 2023

KYC’s three main components are the customer identification program (CIP), which was imposed by the USA Patriot Act in 2011; customer due diligence (CDD); and regular monitoring of the customer’s account and activities, which is also called enhanced due diligence (EDD). In the U.S.,

Merchant Services 88

Merchant Services Payment Services Systems Review Technical Review 88

User Pilot

MARCH 7, 2024

I asked DALLE to ‘Give me an image of a tech CEO’. Then I tried regenerating the image to see on which try it would give me a tech CEO of a different gender (or colour). Check out this viral post by Andrew Gazdecki to learn more about what a ‘tech CEO’ is like US Census data from 2022 revealed that only 17% of tech CEOs are female.

Technical Review 103

Technical Review CTO Coach Sales Hiring CTO Hire 103

Neil Patel

FEBRUARY 15, 2021

Beacon technology has completely revolutionized both business and marketing. As one Business.com article put it, with “Retail going digital and digital media coming to retail,” this technology is completely changing the marketing game. The key to the versatility of this location-based mobile technology lies in its size and function.

Technical Review 145

Technical Review Technology Software Review Mobile 145

SaaStr

DECEMBER 24, 2021

2021 was a huge year for us, a big rebound after SaaStr Annual 2020 was the first major tech event that Covid shut down in March ‘20. SaaStr Annual 2021 was the first and only major tech event to be back in-person IRL in the Bay Area , and we moved to an outdoor (and 100% vaccinated and tested) format for our 5,000 attendees.

Technical Review 226

Technical Review Scale Sales Hiring Cloud 226

Buffer Resources

APRIL 11, 2024

  As a tech writer and editor, I’ve also steeped in the “rocket fuel” of the startup world. Startup strategies to steal When it comes to nonprofit marketing, channel your inner tech exec: Leverage data, technology, and digital content so your people can focus on strategy, sales, and growth.

Technical Review 119

Technical Review Startup Social Media Marketing 119

FastSpring

MARCH 8, 2021

Tell me you’re a woman working in tech, without telling me you’re a woman working in tech. We’ll go first––only 5% of leadership roles within the tech industry are women. Historically the tech industry has struggled with gender diversity in the workplace. The great thing about tech is that you become so well-rounded.

Technical Review 146

Technical Review Sales Recruiting Sales Hiring Leadership 146