5 Interesting Learnings from Twilio at $2 Billion in ARR
SaaStr
JANUARY 21, 2021
Gross margins remain “in the 50s” Yes, Twilio is a service with real telecommunications costs. A reminder that even as you go upmarket, you don’t have to necessarily leave the smaller customers behind, or treat them as second-class citizens. #3. 3,664 employees, or about $550,000 in revenue per employee.
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