Sat.Mar 22, 2025 - Fri.Mar 28, 2025

article thumbnail

How Windsurf / Codeium Built a Billion-Dollar AI Company and a Winning Sales Machine

SaaStr

5 Key Learnings from Scaling from 3 to 75 Go-To-Market Team Members in Less Than 12 Months The latest SaaStr CRO Confidential is out and Sam Blond did a great deep dive with Graham Mareno, VP of Worldwide Sales at Codeium. I really liked this one and wanted to write up a few more learnings. Codeium has emerged as one of the hottest AI startups, growing from 30 to 150 employees in just one year, with a valuation already exceeding $1 billion.

article thumbnail

Why Most Blog Post Checklists Are Outdated (And What To Do Instead)

The Daily Egg

I used over 70 blog post checklists that rank on Google to see how blogging advice has changed over the years and whats important for. The post Why Most Blog Post Checklists Are Outdated (And What To Do Instead) appeared first on The Daily Egg.

147
147
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

SaaS operations management guide

BetterCloud

Picture this: its 3AM, and your phone is buzzing. Not with a server fire, but with a cascade of support tickets. Users are screaming about needing to reset their password in your companys CRM, and after frantic work, youve made it through half of the tickets before more come in. Sound familiar? With just about every company now running on SaaS, managing software applications has evolved from simple license tracking to a complex orchestration of integrations, performance monitoring, security, and

article thumbnail

Why your conversion optimization strategy isn’t working (and how to fix it)

GetUplift

Most conversion optimization strategies are setting you up for failure. Theyll tell you to test things like removing form fields or changing button colors. You end up testing random elements with random (or, let’s be real, non-existent) results. You spend a ton of time and money with nothing concrete to show for it. And it ultimately leads you down a cycle of continuous testing with no real strategic insights to glean.

article thumbnail

5 Ways to Improve Revenue from Integrated Payments

Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments

Most integrated payments providers share a percent of the payment revenue with their software partners. But, oftentimes, that revenue share is only a fraction of the true income potential software providers can realize. If you want to maximize income opportunities from your payments program, check out Wind River Payments’ webinar-on-demand.

article thumbnail

Dear SaaStr: What “Quotas” Should My VP of Customer Success and VP of Product Have?

SaaStr

Dear SaaStr: What “Quotas” Should My VP of Customer Success and VP of Product Have? For a VP of Customer Success (VPCS), their “quota” or ownership should revolve around two key metrics: Net Revenue Retention (NRR) and Gross Retention Rate (GRR). NRR is the North Star metric for customer successit measures how much revenue youre retaining and expanding from your existing customer base.

More Trending

article thumbnail

Five clear signs your customer success technology needs an upgrade.

ChurnZero

Too many customer teams are still relying on mismatched technologyand it’s holding them back. ChurnZeros latest Customer Success Leadership Study found that technology adoption shifts depending on company size by revenue. Nearly 70% of CS teams at larger companies ($500 million or greater) have adopted CSPs, while teams at smaller companies tend to lean on support and CRM software.

article thumbnail

Top Mobile Product Manager Job Roles (+Candidate Spotlight)

User Pilot

Want to advance your career in mobile product management or find top talent for your team? This article shares exciting mobile product manager roles and showcases standout candidates in the field. Recommended product manager job openings in data-driven companies Looking for a job in mobile product management? Here’s a highlight list of the coolest openings right now: 1.

Mobile 52
article thumbnail

We’re Back. Q1 Was a Record for Tech Acquisitions in Dollars. But Deal Count? It’s Doubled But Isn’t Close to 2021.

SaaStr

So Bloomberg and CB Insights have the latest data out on start-ups getting acquired, and 2025 is off to a record start : Wiz’s record $32 Billion acquisition by Google pushes the dollar value to a record, but you may have also missed there were 11 VC-backed $1B+ exits already in 2025, worth $54.5 billion altogether, per Bloomberg. And 37 over the past 12 months, which is twice the prior 12-month period.

article thumbnail

9 Key Methods to Foster Exceptional Customer Retention

The Daily Egg

If you are responsible for customer retention, and you dont have 5-6 initiatives in-progress, you are headed down a dark road. Say the customer retention. The post 9 Key Methods to Foster Exceptional Customer Retention appeared first on The Daily Egg.

Retention 130
article thumbnail

How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

article thumbnail

AI Billing Innovations, Usage-Based Pricing, Credits, and Prepaid Models

Blulogix

By BluLogix Team AI Billing Innovations, Usage-Based Pricing, Credits, and Prepaid Models AI Billing Needs a New Approach Unlike traditional SaaS, AI products often require real-time metering and consumption-based pricing. Companies must find ways to manage infrastructure costs while giving customers flexibility and predictability. Creating a Monetization Framework For Your Business View the Whitepaper How AI Companies Are Innovating Billing AI vendors are experimenting with multiple billing mo

article thumbnail

I’ve Had It! We Need to Stop the Fearmongering and “SEO Is Dead” Narrative

The Moz Blog

Is SEO really dead or are fearmongers twisting data to fit their narrative?

Data 68
article thumbnail

Dear SaaStr: I’m Starting as a New VP of Sales. How Can I Add Value Quickly?

SaaStr

Dear SaaStr: I’m Starting as a New VP of Sales. How Can I Add Value Quickly? A new VP of Sales can add value immediately by focusing on a few critical areas that drive results and demonstrate leadership from day one: Assess and Support Top Performers : A great VP of Sales will immediately identify the top-performing reps and double down on them.

article thumbnail

GTM 139: AI Agents Are Changing Everything — Microsoft’s VP of AI Agents on the New Era of Work and Software | Ray Smith

Sales Hacker

The GTM Podcast is available on any major directory, including: Apple Podcasts Spotify YouTube Ray Smith is the VP of AI Agents at Microsoft. Previously, he was the Global VP of Product for SAP, CRM and Sales Cloud. Before that, he was the CEO and Co-Founder of DataHug, which was acquired by Calidus Cloud in 2016. Ray breaks down why the rise of AI agents is a tectonic shift, how businesses are already seeing ROI, and what it means for SaaS, team structure, and go-to-market strategies.

57
article thumbnail

Enterprise ABM Marketing Tools: A Marketers Guide

Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.

article thumbnail

AI-driven Analytics for the Valuation of SaaS Businesses

How To Buy Saas

Valuing SaaS businesses has always been a nuanced and intricate task. These companies operate on subscription-based revenue models, rely on recurring income, and manage a host of metrics such as customer lifetime value (CLV), churn rates, and annual recurring revenue (ARR). Traditional valuation methods often struggle to capture the complexities of SaaS business operations.

52
article thumbnail

Introducing Feeds: Discover and Share Fresh Content

Buffer Resources

"What should I post this week?" If you've ever stared at your social media accounts asking yourself this question, you're not alone. Creating and finding enough content to maintain an active social media presence is one of the biggest challenges we hear from our customers. That's why we built Feeds — a new Buffer feature that brings fresh content from your favorite websites directly into your Buffer account.

52
article thumbnail

Top SaaStr Posts and Pods of The Week: Windsurf’s VP Sales, Rippling’s CRO, Selling for Billions with Founder Collective, and More!

SaaStr

Top Posts: #1: 70% of Pipeline from Marketing Comes From Just 4 Things #2. Redpoint: 31% of All VC Money Last Year Went Into Just 20 Deals #3. The Y Combinator Guide to Perfectly Pitching Your Seed Stage Startup with Michael Seibel #4. How Much of Customer Support Will AI Replace? Gartner Says 80% #5. Dear SaaStr: Whats a Fair Amount of Founder Secondary in a Series B VC funding round?

Scale 165
article thumbnail

BetterCloud remains #1 in G2 2025 spring report

BetterCloud

Spring has sprung and so has G2s grid reports! We’re absolutely delighted to share that BetterCloud has secured the coveted #1 position as the leading SaaS Operations Management software in G2’s Spring 2025 Grid Report. This marks an incredible milestone: our twentieth consecutive quarter at the top! This consistent recognition underscores our unwavering commitment to providing exceptional value and innovation in the SaaS management space.

ChatGPT 52
article thumbnail

SaaS Essentials: Failed Payment Solution Guide

For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.

article thumbnail

The AI Pricing Dilemma: Why Traditional Models Fall Short

Blulogix

By BluLogix Team The AI Pricing Dilemma: Why Traditional Models Fall Short The Challenge of Pricing AI Products AI products arent like traditional SaaS offerings. They rely on expensive resourcesLLMs, GPUs, and vast amounts of data processing powermaking pricing decisions more complex. Many AI companies struggle to balance cost recovery with competitive and scalable pricing models.

article thumbnail

How Joinery Supplies is Achieving 75% Engagement with Nimble’s Email Sequences.

Nimble - Sales

Joinery Supplies is a growing business that provides high-quality tools and materials to woodworking professionals. As the Sales Manager, Jonathan plays a critical role in managing the companys customer relationships, tracking leads, and ensuring that his team delivers value to The post How Joinery Supplies is Achieving 75% Engagement with Nimbles Email Sequences. appeared first on Nimble Blog.

52
article thumbnail

How to Convince Investors to Fund You With Data: Christoph Janz of Point9 Capital

SaaStr

So what’s the real bar to raising a Seed, Series A or Series B round today? Christoph Janz of Point9 Capital came to SaaStr Annual to do a deep dive. Who is Christoph Janz? Christoph Janz isn’t just another VC he’s been spotting and backing SaaS winners for over a decade as Managing Partner at Point Nine Capital. If you’ve used Zendesk, Algolia, Contentful, or Loom, you’ve experienced the impact of his investment thesis firsthand.

Data 147
article thumbnail

The Digital Hot Dog : Marketing in the Age of AI

Tom Tunguz

What is a webinar in the age of AI? It’s a blog post. And a podcast. And a video. And a meme. Let me explain. For many webinars, I’ll send a notetaker in my place, a robot to record the conversation & summarize it in the way I ask. A personal journalist in a sense. Instead of watching & listening to a conversation, I’m transmogrifying the subset of the content that matters to me into the format I prefer : a summary in a template, in other words, a blog post.

AI Search 157
article thumbnail

An Omnichannel Payment Solution––Without the Complexity

Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

article thumbnail

Social Media Engagement: 9 Ways to Boost Yours + Why it Matters

Buffer Resources

Picture this: You’re demonstrating your products or services at a kiosk — its benefits, use cases, social proof , all that jazz. You know your offer is A+, but no one seems to notice. They’re just passing you by like you’re invisible. What are you doing wrong? How can you get your audience’s attention? This is precisely what social media feels like without engagement — like you’re shouting into a void.

article thumbnail

How to Create an Ideal Customer Profile with Templates & Examples

Dubb

Everything you need to know about ICP Imagine spending countless hours creating content, running ads, and optimizing your marketing funnel, only to see minimal results. Frustrating, right? The hard truth is, if youre trying to talk to everyone, youre actually talking to no one. Conversion rates skyrocket when you speak directly to the right The post How to Create anIdeal Customer Profile with Templates & Examples appeared first on Dubb Blog.

article thumbnail

How to Meet 1,000+ Leading CMOs, CROs, CCOs, and CFOs at 2025 SaaStr Annual on May 13-15!

SaaStr

Last year, our VIP SaaStr Summits were all “sold out” and wildly popular: 245 top CMOs and VPs of Marketing came to our CMO Brunch + Summit 3 34 top CCOs and VPs of Customer Success came to our CCO Summit 316 top CROs and VPs of Sales came to CEO+CRO Poker Nigh t 116 top CFOs and VPs of Finance came to our CFO Summit That’s over 1,000 top C-level and VP execs!

B2B 147
article thumbnail

The Top Mobile App Engagement Metrics Every Product Team Should Monitor

User Pilot

The competition for customer attention in app stores is intense , to say the least. With 2.3 million apps on Google Play for Android users to choose from and 2 million on the Apple App Store for iOS users, user engagement is being pulled in a million directions (literally). Plus, with over 42,000 new Android apps and 39,9000 more iOS apps launched each month, how do you even compete?

Mobile 52
article thumbnail

Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

article thumbnail

AI is Already Remaking SaaS. 10 Trends To Watch Right Now. And Not Fall Behind On.

SaaStr

AI is already reshaping B2B SaaS, and its only going to accelerate. Heres what I think is happening and whats next: #1. AI is Table Stakes Now. Now It’s Time to Make It S-Tier. AI isnt a differentiator anymore per se its the baseline. Customers expect AI to be baked into your product, whether its automating workflows, improving onboarding, or delivering predictive insights.

AI 130
article thumbnail

In-Person Sales Generate 3x Higher Conversions Per The CROs of Toast, Splunk, Brex and Slice

SaaStr

In SaaS, its easy to assume that virtual selling has completely taken over. After all, Zoom is efficient, email is scalable. Hyrid and work-from-home made it the default paradigm for many in B2B sales. But if you listen to many top CROs in SaaSlike Jonathan Vassil of Toast, Christian Smith of Splunk, Loren Padelford of Slice, and Sam Blond CRO emeritus of Brextheyll tell you that in-person selling is far from dead.

Scale 165
article thumbnail

From 0 to 1 Billion Meetings: How Otter.ai Built a Bottom-Up AI SaaS Without a Single Sales Rep

SaaStr

Sam Liang is the co-founder and CEO of Otter.ai. Before Otter.ai, Sam was the founding CEO of Location Labs (acquired for $220M), and the architect behind Google’s blue dot – yes, that blue dot you see every time you open Google Maps. He has a classic Silicon Valley pedigree: Stanford PhD, Google early days, multiple successful exits. The numbers are staggering: they’ve gone from zero to processing billions of conversations, partnered with Zoom as their primary transcription pr

AI 147