SaaStr

OCTOBER 12, 2021

Customer Success SaaStr Session #3: “Secrets to Driving Customer Success with Human-centric Design with Freshworks’ VP”. Presented By: Mukesh Mirchandani – Vice President, Global Field Solution Engineering – Freshworks. upsell + expansion CAC vs $1.67 Video: Intriguing Session Slides: .

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VP of Engineering Customer Success Engineering Retention 328

SaaStr

JANUARY 8, 2023

SaaStr 622: CRO Confidential: What’s Changed for Hiring a VP of Sales in 2023 with Founders Fund Partner Sam Blond and Stage 2 Capital LP and Former Lattice CRO Dini Mehta. . SaaStr 621: Big Numbers from Small Customers: How DigitalOcean Accelerated at Scale with DigitalOcean Senior Vice President of Revenue Cliff Bockard.   .

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VP of Engineering Scale Sales Hiring Revenue 214

SaaStr

MARCH 27, 2022

SaaStr 539: The Journey to Building a Successful Customer Advisory Board in the Enterprise with Mapistry VP of Customer Experience Maya Colato. SaaStr 537: How Hybrid is Working in Practice… What the Data Shows with Raise Commercial Real Estate CEO Justin Bedecarre and Felipe Gomez, President @ Raise. Outbound Always Works.

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VP of Engineering Scale CTO Engineering 211

SaaStr

JANUARY 1, 2023

SaaStr 621: Big Numbers from Small Customers: How DigitalOcean Accelerated at Scale with DigitalOcean Senior Vice President of Revenue Cliff Bockard.  . SaaStr 619: 3 Lessons from Building a Marketing Engine to Grow Pipeline from Millions to Billions with Samsara CMO Sarah Patterson.   . But a Pretty Good Year for M&A.

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VP of Engineering Scale Mobile Scaling 181

SaaStr

JULY 12, 2022

One of the first what How to Hire a Great VP of Sales at the New York Enterprise Tech Meet-Up (thank you to John Lehr and Work-Bench for setting this up). The Number One Thing You Can Do to Accelerate Your Business Post-Initial Traction is Hiring a Great VP of Sales. SaaStr is Turning 10! That’s my background. More power to you.

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Sales Hiring Part-Time VPE VP of Engineering Sales Recruiting 269

SaaStr

FEBRUARY 10, 2024

Prior to Webflow, Rachel served as Vice President and General Manager of Dropbox’s Core Business, where she helped Dropbox go multi-product and built products for over 700 million users worldwide across 220 countries. . Last time we had a great one with Tifenn Dano Kwan, CMO at Amplitude, check it out here.

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VP of Engineering ChatGPT AI Search AI 214

SaaStr

OCTOBER 5, 2022

Confluent’s President of Field Operations, Erica Schultz, explores different tactics businesses can employ to scale revenue and increase efficiency in the current macro environment. When engineered right, combining PLG motions with enterprise sales accelerates growth by engaging with different customers in precisely the way they want.

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VP of Engineering Scale Scaling Sales Hiring 193

SaaStr

JANUARY 19, 2021

How to Build a High Retention Sales Culture with Unity Technologies ‘ Vice President of Global Sales, Laura Palmer. How to Build a Great Intern Program from Scratch with Shopify VP of Engineering, Farhan Thawar. How to Do ABM Campaigns (For Real) in 2021 with Snowflake Director of ABM, Hillary Carpio.

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VP of Engineering Scale Engineering Retention 226

Sales Hacker

MAY 6, 2021

What’s the difference between a VP of Sales and a Chief Revenue Officer (CRO)? The VP of Sales. Great VPs of sales have gravitas and tact, command the room and hold their end of the table regardless of who is on the other side. This is why there are many choices when it comes to potential VP candidates.

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VP of Engineering Sales Hiring Sales Recruiting Sales 102

Tom Tunguz

DECEMBER 6, 2020

Previously, GC served as Vice President of Self-Serve Growth at Dropbox, and also led Product Marketing for the Developer Tools Division at Atlassian. Travis is Head of Founder Experience at Redpoint and was formerly SVP of Global Sales at Optimizely and VP of Platform Sales at Salesforce. How do you think about hiring?

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VP of Engineering Sales Hiring Enterprise readiness Software Engineering 189

SaaStr

APRIL 25, 2023

In last week’s Workshop Wednesday , President Sales & Field Engineering Chris Donato and SVP Business Development & Ecosystem Shelli Vivona shared how to scale out a go-to-market org. Celonis started 12 years ago in Germany and recently began its move into the U.S. This has resulted in amazing hypergrowth.

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Scale VP of Engineering Sales Hiring Engineering 178

IT World

NOVEMBER 5, 2021

Apple recently told us that SAP has now deployed tens of thousands of Macs across its business, so I caught up with SAP Vice President for Product Engineering Mobile Experience Martin Lang to talk about Apple in the enterprise , the move to hybrid work and the need for employee choice.

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VP of Engineering Mobile Enterprise Engineering 92

SaaStock

MARCH 8, 2019

After five years at Ernst & Young in New York, she served as Vice President at Citigroup in the Big Apple. Jessie moved to Hong Kong in 2015, where she joined Credit Suisse as Vice President. Jessica Liu studied Business Administration in Hong Kong and within two years of working at HSBC, she became Vice President.

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VP of Engineering CTO Coach Venture Capital SaaS 264

Tom Tunguz

SEPTEMBER 5, 2019

The product and engineering teams’ ability to quickly satisfy these demands limits progress. Over some time, product and engineering bevel and chamfer the product’s sharp edges. Regional vice presidents join the sales ranks. And the ball is passed back to product and engineering.

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VP of Engineering Startup Sales Hiring compliance 264

SaaStr

JUNE 29, 2023

Vendr SaaS Consultant Katie Oates and Vendr Vice President of Customer Team Jeff Swank share eye-opening data and insights into buyer trends from 2023. As buyers grapple with expanding technology, higher prices, and a need for efficiency, SaaS companies need to deliver what their audience is looking for to win in the market.

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VP of Engineering Trends Cybersecurity Sales Hiring 252

SaaStr

MAY 30, 2021

But most of us under-hire at the senior level for one reason or another as we cross $1m-$2m in ARR, and there are two key times almost all founders hit organizational walls trying to do too much themselves: Trying to be the VP of Multiple Functional Areas beyond the date you have to; and. Each functional area needs a full-time VP to scale.

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VP of Engineering Sales Hiring Scale Scaling 265

User Pilot

JANUARY 14, 2024

A degree in business, marketing, computer science, engineering, and data science can give you the foundation for a typical career path in product management. The Vice-President of Product is a part of the senior leadership team and they are responsible for the overall product strategy and vision across the entire business.

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VP of Engineering Management Underperforming Technical Team Compensation 91

Tom Tunguz

JANUARY 14, 2021

Mai-Lan Tomsen Bukovec, Global Vice President for AWS Storage will deliver one of the keynotes. Data engines query the data rapidly, inexpensively. If you’re curious to learn more about cloud data lakes and engines, come to Subsurface. On top of these lakes, data movement companies move data to the right consumers.

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VP of Engineering Cloud Data AWS 190

SaaStr

FEBRUARY 27, 2024

Rajeev Dham and Karan Singh, Partners at Sapphire Ventures, and Jane Lee, Vice President at Sapphire walk us through how to double your “Magic Number,” a shorthand for your sales and marketing efficiency. Go-to-market (GTM) design and efficiency are sometimes overlooked, but they’re a critical driver of any SaaS business.

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VP of Engineering Scale Marketing Benchmarks 230

SaaStr

DECEMBER 15, 2021

7:00 AM (40 MINS) – Product-led Growth: How to Execute Across the Full Funnel (and Mistakes We Made) with Reprise’s VP of Marketing and VP of Sales. 8:00 AM (50 MIN) – The Secrets to Building Your Marketing Engine To Drive Scale with Airtable CMO Archana Agrawal. LIVE TODAY! SaaStr Scale 2021 is starting soon.

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Scale VP of Engineering Scaling SMB 233

SaaStr

MAY 29, 2021

Welcome back second time SaaStr annual speaker, and executive vice president of RPX Corporation, Mallun Yen. I was one of the first of several founding engineers. Ultimately, I became Vice President of Engineering at WebEx. Today, Zoom is at $4B ARR. In many ways, it’s the same Zoom.

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VP of Engineering Sales Hiring Banking Engineering 304

ChurnZero

JANUARY 13, 2022

Our recent Customer Success Leadership Study showed that 61% of respondents reported a Vice President and above as being the highest leader in their Customer Success organization in 2021 – an increase of 7% from the previous year. This is in part due to a rise in the standing of the Chief Customer Officer role.

VP of Engineering 98

VP of Engineering Customer Success Outsourcing Services Technical Review 98

BetterCloud

NOVEMBER 18, 2024

Innovator Award Phineas Bynum, a Senior IT Automations Engineer at Jamf, won the SaaS All Star: Innovator award. Spend Slayer Christina Walton, an Associate Vice President of Procurement at Definitive Healthcare, won the SaaS All Star: Spend Slayer award. Osborne consistently identifies and mitigates risks using BetterCloud.

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VP of Engineering SaaS Healthcare Innovation 52

IT World

AUGUST 10, 2022

At Google, a four-year degree is not required for almost any role at the company — and a computer science degree isn't required for most software engineering or product manager positions. Similarly, Bank of America has refocused its hiring efforts on a skills-based approach.

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VP of Engineering Banking Software Engineering Acquisition 105

ChurnZero

JANUARY 8, 2021

Based on our recent Customer Success Leadership Study (releasing early January 2021), 54% of survey respondents have a Chief Customer Officer (CCO) or Vice President (VP) of Customer Success as their highest Customer Success leadership position within their SaaS organization. Staci Satterwhite, Chief Customer Officer, Khoros.

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VP of Engineering Customer Success Scale Healthcare 98

30 Day Leadership

JULY 12, 2022

In this episode of the B2B Leadership podcast, best-selling author and leadership coach Nils Vinje speaks with Craig Blum, Vice President of Customer Success at Midaxo. 5:29 - First leadership position - Craig started out of college as a software engineer.

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VP of Engineering Leadership Software Engineering B2B 52

30 Day Leadership

JULY 12, 2022

In this episode of the B2B Leadership podcast, best-selling author and leadership coach Nils Vinje speaks with Craig Blum, Vice President of Customer Success at Midaxo. 5:29 - First leadership position - Craig started out of college as a software engineer. This episode is brought to you by the B2B Leaders Academy.

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VP of Engineering Leadership Software Engineering B2B 52

SaaStr

JULY 8, 2022

Top 5 Ways to Scale a Sales Team with Zoom CRO Ryan Azus and SaaStr VP of Sales Bryan Elsesser. Top 5 Ways to Scale a Sales Team with Zoom CRO Ryan Azus and SaaStr VP of Sales Bryan Elsesser. From Burn-Out to $100M in ARR with Jason Cohen, Founder of WP Engine. #15. We’re all watching more YouTube now! 148,000+ views.

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VP of Engineering Scale Outbound Sales Team SMB 243

IT World

APRIL 5, 2022

Craig Federighi, Apple’s senior vice president of software engineering, has quietly said that Apple has dramatically slowed down auto updates — by as much as a month. In the mobile world pitting Apple’s iOS devices against Google’s Android devices, Apple has historically had one distinct advantage: patches and updates.

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VP of Engineering Software Engineering Mobile Engineering 104

Neil Patel

JANUARY 18, 2023

Understanding these trends and the strategies to take advantage of them applies to other engines like Bing, Naver, Baidu, Yandex, and others. What Search Engine Trends Shaped 2022? Writing for search engines may have been helpful in the past, but Google has been vocal about prioritizing anything written for its users.

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VP of Engineering AI Search Engineering Social Media 113

User Pilot

JUNE 17, 2024

You should also have extensive experience working with engineering, development, and user research teams. You should also have extensive experience working with engineering, development, and user research teams. The product owner is also often referred to as the voice of the customer (VOC) on the Scrum team.

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VP of Engineering Technical Review compliance Engineering 52

Valuize Consulting

DECEMBER 7, 2021

To uncover how today’s CS leaders are successfully building and scaling their CS organizations, Valuize’s Founder and CEO, Ross Fulton, spoke to TSIA’s Vice President, Customer Success Research, Stephen Fulkerson. Level Up Your Customer Success Organization.

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VP of Engineering Customer Success Sales Hiring Interviewing 98

SaaStr

OCTOBER 24, 2021

“Hyperscaling At Scale with PagerDuty’s CEO, Jennifer Tejada” A terrific session with PagerDuty’s and Sendgrid’s CEOs on how to keep a growth engine … growing. #3. “Why Founders Should Prioritize Personal Development with Shopify’s President and Felicis” . #4

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VP of Engineering Cloud Scale Churn 247

Practical Advice on SaaS marketing

AUGUST 17, 2010

Managers reported to directors, reported to department vice-presidents, reported to division vice presidents, reported to group vice-presidents, ad infinitum. A Vice-President of Customer Experience But my interest in corporate titles was piqued recently.

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VP of Engineering Sales Hiring SaaS Outsourced Development 100

Sales Hacker

NOVEMBER 24, 2023

Experience is gained over time, and each unfamiliar task is an opportunity for growth.” – Maryna Hradovich (Vice President of Revenue at Semrush ) #5 “ Prioritize career opportunities where you are learning hard skills and have a say in the decision-making process. Happy Thanksgiving weekend to all those in the USA!

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VP of Engineering Outsourced Development Scale Generative AI 92

Totango

MARCH 24, 2022

Guy described the customer journey as the combined and shared efforts of all teams within an organization – from Customer Success to Marketing, Sales, Product, Support and more – where the success of creating the ultimate customer journey relies on an all-in-one digital execution engine. Jamie Bertasi, President and COO, Totango.

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VP of Engineering Scale Customer Success Engineering 95

Intercom, Inc.

APRIL 22, 2021

As it turns out, he’s also quite the writer – since the last time we spoke , he has published not one but two books on engineering. After writing An Elegant Puzzle about the challenges of engineering management in high-growth organizations, his focus shifted to a career path that’s much less understood – the technical leadership track.

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Technical Review Leadership VP of Engineering CTO Coach 274